All reviews

Rating Breakdown

  • 5
    76% (84 ratings)
  • 4
    13% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    9% (10 ratings)
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5 / 5 Share

Nov. 24, 2021

Great customer service! Accidentally deleted an form and really needed to recover the submissions and they got right on it

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

We wanted to customise some of the field inputs on our form and contacted the app developer to see if it was possible. They responded really quickly and were able to action all our requests. The app functions really well and the level of service is top quality. Highly recommend.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 1, 2021

really wonderful app, top support and assistance.. i think best app for registration form and also a perfect accessible price!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Been using this app across several websites and it simply does the job it is supposed to do. In addition to this made a mistake on my end and support logged in sorted it and emailed me when finished within 24 hours excellent support Thanks

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Very easy to use and had a minor problem with some HTML code. Customer service answered quickly and had the error fixed within 24 hours. Highly recommend this app!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that the support and setup have been super smooth for you! Thanks so much for this awesome review, and don't hesitate to reach out if you ever need help ✨

5 / 5 Share

July 8, 2021

This app does exactly what I needed and the customer service is second to none! Customisable and easy to use! Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! 💖

5 / 5 Share

June 15, 2021

Have only recently started to play around with the app to get an understanding of the forms. Had an issue with Conditional Logic which was quickly fixed by the support staff. So far so good! Looking forward to designing and implementing some of my creations.

Using app

5 months

Total reviews

11

Average rating

3.6

5 / 5 Share

March 3, 2021

Love this app! Very easy to use. And the customer service team behind the scenes are awesome as well! Definitely recommend!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Been using this app across a few of our stores now for a couple of years and have found it very reliable indeed. Needed some support this weekend on a new store we are putting up and didn't expect an answer until Monday and was pleasantly surprised that we got an answer to our needs over the weekend. Great support and a great simple to use app that does what is is supposed to do

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2020

Great service on modifying an app for me! Took a day or two but know I got a custom order form for multiple products for my special catalog shoppers. Thank you for your service [email protected]

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 23, 2020

Great Form builder app, one of the only ones I could find that would allow video submission which I needed for my product warranty support form. Also the dev worked with me to modify the plan to allow higher MB upload limit to more fit my shop. Great app

Using app

About 4 years

Total reviews

3

Average rating

3.0

5 / 5 Share

June 18, 2020

I used this app to add a customised form, the support were really helpful and quick to respond and gave me the solution we needed. Thanks

Store

FRACTEL

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2020

Excellent customer service. I had a problem with the auto response to my clients and they helped me quickly.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers.

5 / 5 Share

June 3, 2020

I am looking to set up a multi-step form and this one turns out to be the best. I've spent days searching only to find that no other Apps support the Page Break feature. Since the fields are way too many (with image demonstration), it would be nice to divide them into different sections and loads at a later stage. Room for improvement: 1) add the padding setting. For now, I have to manually create the tag for some spacing, or the submit button would stick to the Pre-Next bar. 2) Loading speed The shorter code generated requires at least 8 seconds until the whole content shows up. Maybe that's because the form has too many fields as I said before. And it takes time to connect to this APP as well. So I decided to copy the complete HTML code on the dashboard page. Now it loads much faster. Overall I am very satisfied with this App and would recommend to anyone who needs a multi-step questionnaire. Besides, customer support is very responsive as well, almost the same-day reply.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback. Our team is working on it and will update this shortly. We are also launching few more better options to embed code in next few days.

5 / 5 Share

April 22, 2020

I really appreciate the customer support. It helps us a lot to customize the form. I really recommend this app and service

Store

OneOdio

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

good customer service, I installed 5 different my client websites. highly recommend. !!!!!!!!!!!!!!!!!!!!!

Store

Gmini

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Very good app and an AWESOME SUPPORT! I had 2 requests that have been fulfilled in a very short time due to a tight schedule. Thank you again!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 6, 2019

We installed this form to help us collect additional information for approval of wholesale accounts. We like that we are able to review the entries submitted via the form and approve/deny the entries before they can be created in our Shopify system itself.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Easy to use! We had a form made and published in minutes. Customer support is quick in response with the live chat option.

Using app

About 2 years

Total reviews

2

Average rating

5.0