All reviews

Rating Breakdown

  • 5
    80% (53 ratings)
  • 4
    12% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 100% (66)
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1 / 5 Share

Jan. 9, 2024

Pricing and features are not right on the app store...

Store

Tusto

Using app

2 minutes

Total reviews

5

Average rating

3.4

1 / 5 Share

March 8, 2021

My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Ultraluxe Skincare, Our support contacted you about the issue. Please let us know the issue you are facing and we are happy to check it. We didn't see any such issues in our other stores. Thanks Form Builder Support

1 / 5 Share

Jan. 7, 2020

I can't get any help with my form. I have reached out to live chat with no response except, let me check. I've emailed and nothing. I would like to use the conditional email option and the show/hide logic option. I've tried everything and just need some guidance......NOTHING. Don't waste your time on this tool. PS a 2 day trial??

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

As per our discussion, we have resolved your queries and you are continue using the app. Please let us know if you need any other updates and our support team is always ready to assist you. Thanks

1 / 5 Share

Nov. 15, 2018

I used this app but then noticed they only allow you to have 2 forms without upgrading to their ridiculous price plans (its a form builder people these are not expensive). Thanks but no thanks. Save your money for important things like bringing customers to your store.

Using app

31 minutes

Total reviews

4

Average rating

3.0

1 / 5 Share

June 3, 2018

Super unhappy with Form Builder for several reasons: 1) No ability to duplicate a form, but instead must build each from scratch, a ridiculous waste of time. 2) Adding photos to a form has to be done within the HTML code of the page on which the form will live and frequently, any addition to the code creates errors within the data collected through the form. 3) Form data does is not connected to anything within Shopify -- new records or orders are not created within my Shopify store, requiring manual effort to create orders when customers submit via the forms. 4) "Edit Preferences" from "View Details" in my Shopify app list generates a "file not found" error, making it impossible for me to change my account preferences, cancel my account, etc. 5) Support limited to email only for first 2 levels of account, which honestly is too little for such a manually oriented app.

Using app

7 months

Total reviews

2

Average rating

2.5