All reviews

Rating Breakdown

  • 5
    76% (84 ratings)
  • 4
    13% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    9% (10 ratings)
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5 / 5 Share

Sept. 5, 2018

Good extension with shopify and easy to use!

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 12, 2018

I love the reg form! Love the activate functionality. I would really like to see more customization possibilities, Layout options, dialog box sizes (really do you need the entire width of the screen for every field? Looking at other forms now...

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 22, 2018

couldn't get it to run the way I wanted for my store, but support was very quick to respond and to help

Using app

7 months

Total reviews

5

Average rating

4.8

3 / 5 Share

June 6, 2018

This builder is really slow to load.

Store

The J 3

Using app

Over 2 years

Total reviews

2

Average rating

4.0

1 / 5 Share

June 3, 2018

Super unhappy with Form Builder for several reasons: 1) No ability to duplicate a form, but instead must build each from scratch, a ridiculous waste of time. 2) Adding photos to a form has to be done within the HTML code of the page on which the form will live and frequently, any addition to the code creates errors within the data collected through the form. 3) Form data does is not connected to anything within Shopify -- new records or orders are not created within my Shopify store, requiring manual effort to create orders when customers submit via the forms. 4) "Edit Preferences" from "View Details" in my Shopify app list generates a "file not found" error, making it impossible for me to change my account preferences, cancel my account, etc. 5) Support limited to email only for first 2 levels of account, which honestly is too little for such a manually oriented app.

Using app

7 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Nov. 16, 2018

Excellent app and even better customer service! The conditional logic is an awesome feature and pretty easy to use once you get the hang of it. Developer's responses to my questions were prompt and professional and a couple of bugs I had with one form were resolved quickly! Highly recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 31, 2018

A very user-friendly app that delivers on it's promise. The support is also excellent, and we had almost immediate feedback on our requests. Recommended!

Using app

5 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Jan. 26, 2018

Horrible App! Spent 7 1/2 hours programming an extensive form, only to find that the whole thing deleted. Spent 5 hours the next day rebuilding the form...it worked for a few minutes, then when I went back to edit it to make minor changes, all data disappeared again! Contacted support several times, waited several days for support to get back to me with no resolve...they only responded to offer support after I deleted the app from my store. I have never written a review ever before in my life, but this experience was so bad, it prompted me to actually leave this information so no one else has to experience this horrible waste of two working days of my life! Don't waste your time with this one...find a better app.... I urge you.

Using app

1 day

Total reviews

2

Average rating

3.0

4 / 5 Share

Dec. 26, 2017

Not exactly what I was looking for, but it works. I was hoping to set it up more like a recurring order so my service customers didn't have to enter a new order every week. Until someone comes up with that, this will do just fine.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 12, 2018

As a wholesaler and a b2b company, I use the app for a member login so that only members can view our prices and use our checkout. App works perfectly and support is super fast and friendly. 5/5 stars would definitely recommend this app.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Much improved from what it used to be, great value for money and does everything we need it too! Support is good too. use it on our site www.annalise.co.uk

Using app

About 1 year

Total reviews

46

Average rating

4.6

4 / 5 Share

June 28, 2017

Great app so easy to use, love it

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

May 27, 2017

Exactly what we were looking for in a form builder. Extremely easy to use!

Using app

12 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

May 21, 2017

Used for 1 day and decided to uninstall. Didn't have any of the functionality I was after (phone number field, date field,) and you couldn't plug this into the shopping cart page. Jot form seems to be much more advanced and free!

Using app

About 24 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

May 16, 2017

Excellent app so far – very customizable with lots of features. Works just like it should. Your better off paying for the Advance account and having access to all of the features. Awesome Support.

Store

Hdnyc

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2017

I love this APP. So far it has been very valuable and easy to Setup!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2017

Its an All in one very useful app. We create the forms very easily from dashboard. Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2017

This may be one of the best apps in the Shopify app store. I wish I would have found it sooner. Great customer service and a lot of options in it.

Store

Motexsa

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2017

One app fulfill all our form requirements. Very easy to set up. Lots of field choices and very customizable. Awesome Support.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2017

You guys are doing just great following up on all request. Your response time is nice.

Using app

About 2 months

Total reviews

2

Average rating

5.0