Formilla Live Chat + Chatbot
Live chat and chatbot to increase sales and improve support!
Rating
5.0
feedback
20
chart
#12,780
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
45%
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Less than a year
55%
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More than a year
0%
Reviews Summary
The Live Chat App has received overwhelmingly positive reviews from users who find it easy to install and use. Customers appreciate the real-time connection with website visitors and the ability to answer questions promptly. The app is praised for its helpful features, great customer support, and effectiveness in increasing online sales. Users also like the customizable options and the value for the price. However, some users mentioned minor drawbacks such as the inability to send pictures in chat threads and the lack of a contact option for messages received while agents are offline.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 8, 2021
A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!
June 24, 2020
It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
June 4, 2019
Works great with great support. Pretty simple to set up, but support is great if you need help. Very satisfied.
May 6, 2019
I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!
Jan. 7, 2019
Works well, but (to my understanding) messages received while agents are offline don't have a contact option, so I'm not sure how we would get back to them. Otherwise very happy with how the app works!
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