Rating
5.0
feedback
41
chart
#3,309
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
12%
-
Less than a year
51%
-
More than a year
32%
Reviews Summary
Formilla is highly praised by users for its ease of setup and use, excellent customer support, and a wide range of features including live chat, email messaging, in-app pop up messages, integration with Google Analytics, and more. Users appreciate the simplicity of installation and the effectiveness of the app in connecting with website visitors in real-time. The mobile app is also highlighted for its convenience in chatting with customers on the go. However, some users mention minor limitations such as the inability for customers to send pictures in the chat thread and the need for improvements in offline message handling. Overall, Formilla is recommended for its user-friendly interface, robust features, and responsive customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 19, 2023
Formilla is easy to set up and use. Special thanks to Tony for fast and effective support to solve the tricky issue.
Feb. 8, 2021
A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!
June 24, 2020
It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
Nov. 28, 2019
This app is totally awesome! Easy install. Simple yet comprehensive instructions. Absolutely the best customer support and so much more than a great live chat app. Includes newsletter (email) messaging, in-app pop up messages, integration with Google Analytics and others, helper bots and more. Love it.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more