Formilla Live Chat + Chatbot for Shopify

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!
Rating
5.0
Feedback
14
Reviews
Chart
#5,245
Shopify

All reviews

5 / 5 Share
Feb. 8, 2021

A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!

Store Using app Total reviews Average rating
Miracles & More 12 days 3 5.0
5 / 5 Share
June 24, 2020

It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.

Store Using app Total reviews Average rating
Fames Chocolate 20 days 17 4.7
5 / 5 Share
May 6, 2019

I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!

Store Using app Total reviews Average rating
Swing Cushions USA 10 days 3 5.0
4 / 5 Share
Jan. 7, 2019

Works well, but (to my understanding) messages received while agents are offline don't have a contact option, so I'm not sure how we would get back to them. Otherwise very happy with how the app works!

Store Using app Total reviews Average rating
JAM Cosmetics About 1 month 1 4.0
5 / 5 Share
July 26, 2017

I did no research on live chat apps and just picked one that showed up in Google. I was blown away. It just works, right out of the box. So simple, and effective. Customers love it. However, don't tell your friends you have it on your site, they will troll you.

Store Using app Total reviews Average rating
Urban Tribe Cycles 14 days 1 5.0
5 / 5 Share
June 23, 2017

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Store Using app Total reviews Average rating
Gleading Collier De Dressage About 2 months 1 5.0
5 / 5 Share
Feb. 28, 2017

great app. the premium feature is a must. getting all the chat transcripts is very helpful

Store Using app Total reviews Average rating
Cobra Foam Inserts About 2 months 3 4.3
5 / 5 Share
Feb. 27, 2017

Fantastic app! The price is unbelievable for what they offer. Customer support is top rate

Store Using app Total reviews Average rating
Cody James Tools 2 months 3 5.0
5 / 5 Share
Nov. 23, 2015

Easy to install and use. Excellent app for Live Chat

Store Using app Total reviews Average rating
Hockeygear 5 months 1 5.0
5 / 5 Share
Oct. 30, 2015

User friendly and very customizable.... We really appreciate when a app has a fast and responsive customer service, two thumbs up for this guys. Recommended...!

Store Using app Total reviews Average rating
Fashion Effects 9 months 3 5.0
5 / 5 Share
Aug. 12, 2015

Excellent chat client! Our business started using this chat client 2 weeks ago and have increased online sales 20% already! The mobile app works great as well!

Store Using app Total reviews Average rating
Mastmotorsports 13 days 1 5.0
5 / 5 Share
May 26, 2015

I love this app! It is so fun seeing real time visitors on my website and engaging in conversations with them.

Store Using app Total reviews Average rating
Amplify Cosmetics™ 4 months 2 5.0
5 / 5 Share
Oct. 20, 2014

Great app! Easy to use, effective. The "Most active visitors" functionality is very useful! I really like it. Installation is a breeze and, yes, great support! You can chat with your clients in minutes. I highly recommend it.

Store Using app Total reviews Average rating
Lectern Store by Urbann 15 days 4 5.0
5 / 5 Share
Oct. 17, 2014

I have installed this app a month ago and i am very satisfied, the customer service is very efficient. I am impatient to have the mobile app linked to it, i badly need to receive automatic notifications of chat on my Ipad. This is a must this company needs to work on very quickly.

Store Using app Total reviews Average rating
linenshed About 2 months 4 5.0

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