Formilla Live Chat + Chatbot
The Live Chat App has received overwhelmingly positive reviews from users. Customers appreciate its ease of installation, helpful features, and real-time connection with website visitors. The app is praised for its effectiveness in engaging with customers and increasing online sales. Users also highlight the excellent customer support provided by the app developers. However, some users have mentioned minor drawbacks such as the inability to send pictures in chat threads and the lack of a contact option for messages received while agents are offline. Overall, the app is highly recommended for its user-friendly interface, customization options, and fast customer service.
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A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!
It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
Works great with great support. Pretty simple to set up, but support is great if you need help. Very satisfied.
I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!
Works well, but (to my understanding) messages received while agents are offline don't have a contact option, so I'm not sure how we would get back to them. Otherwise very happy with how the app works!
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