Formilla Live Chat + Chatbot
The Live Chat App has received overwhelmingly positive reviews from users. Customers appreciate its ease of installation, effectiveness in connecting with website visitors, and helpful customer support. The app is praised for its user-friendly interface, real-time chat capabilities, and customizable features. Users have reported an increase in online sales after implementing the chat client. However, some users have mentioned minor drawbacks such as the inability to send pictures in chat threads and the lack of a contact option for messages received while agents are offline. Overall, the app is highly recommended for its affordability, functionality, and positive impact on online businesses.
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A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!
It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!
Works well, but (to my understanding) messages received while agents are offline don't have a contact option, so I'm not sure how we would get back to them. Otherwise very happy with how the app works!
I did no research on live chat apps and just picked one that showed up in Google. I was blown away. It just works, right out of the box. So simple, and effective. Customers love it. However, don't tell your friends you have it on your site, they will troll you.
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