Formilla Live Chat + Chatbot
Live chat and chatbot to increase sales and improve support!
Rating
5.0
feedback
41
chart
#3,967
All reviews
Rating Breakdown
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Jan. 19, 2016
I tried a ton of different chat apps and customer service apps. I didn't really like any of them. Now, this app, I like. Formilla is easy to use, easy to install and I can use a phone app to chat with customers as well. So, I don't need to sit at my desk 24/7. Well If I had a life I wouldn't need to. I can at least walk the dogs whenever I want without worrying about missing something important.
Oct. 30, 2015
User friendly and very customizable.... We really appreciate when a app has a fast and responsive customer service, two thumbs up for this guys. Recommended...!
Oct. 22, 2015
I love this app - i thought i would need LiveTalk, but this has generated extra 20% in site sales in the first week!
Aug. 12, 2015
Excellent chat client! Our business started using this chat client 2 weeks ago and have increased online sales 20% already! The mobile app works great as well!
July 13, 2015
Very nice chat and they are great with support. Very quick to respond and get issues resolved.
June 9, 2015
Super easy to use! Easy navigation and user-friendly - I was online chatting within minutes! Definitely the app of choice to support customers online! Mobile and tablet friendly doesn't hurt either:)
May 26, 2015
I love this app! It is so fun seeing real time visitors on my website and engaging in conversations with them.
May 2, 2015
Very happy using Formilla, great service, price and product!! Check it out on www.purplemunky.com
April 29, 2015
Find it very easy to use. This tool attracted more clients and made them buy more products from my online store!
April 2, 2015
Loving what I'm seeing so far and their customer service is impeccable! AND I got in on the yearly discounted rate too!! Great job Formilla!!!
March 24, 2015
I LOVE this app. Incredibly easy to use, especially for a gal who has trouble with apps and computers. I was able to personalize the look of the chat box to match my business's colors. I was away from the computer one time and a customer was able to easily write me and emailed it right to my phone. Having that chat or email box right on the screen of my website really makes it easier for customers who have quick questions and want to be answered quickly. So happy I saw this app. Absolutely worth only $12 a month!
March 4, 2015
Excellent chat for the price. Their website monitoring is quick to update. Good email forwarding to my support desk app. If you don't have a support desk they have one built in to manage emails. Chat works good quick to respond. Customer support has responded to all my questions, (and I ask A lot) very professionally and have taken care of any problems. They seem to be interested in my features request. My last chat service I used for 3 years never added any new features. I hate using service that rest on what they have done. The service is an excellent value for the $8 a month.
Oct. 24, 2014
This is a really great and helpful app! Very easy to customize with your own colors and words. My favorite feature is the integration with google chat! Is an easier way to chat and monitor the chat in different devices!
Oct. 20, 2014
Great app! Easy to use, effective. The "Most active visitors" functionality is very useful! I really like it. Installation is a breeze and, yes, great support! You can chat with your clients in minutes. I highly recommend it.
Oct. 17, 2014
I have installed this app a month ago and i am very satisfied, the customer service is very efficient. I am impatient to have the mobile app linked to it, i badly need to receive automatic notifications of chat on my Ipad. This is a must this company needs to work on very quickly.
June 26, 2014
I love the app! The developer called me and walked me through into installing the app. Very simple but effective app.
June 9, 2014
App installed today, so far so good, great service, full attention. Testing the standard plan to up grade to another later.