All reviews

Rating Breakdown

  • 5
    98% (40 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2016

Awesome app! We tried many and this worked the best for us!

Using app

Over 1 year

Total reviews

24

Average rating

2.8

5 / 5 Share

Jan. 19, 2016

I tried a ton of different chat apps and customer service apps. I didn't really like any of them. Now, this app, I like. Formilla is easy to use, easy to install and I can use a phone app to chat with customers as well. So, I don't need to sit at my desk 24/7. Well If I had a life I wouldn't need to. I can at least walk the dogs whenever I want without worrying about missing something important.

Using app

22 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 23, 2015

Easy to install and use. Excellent app for Live Chat

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2015

Great App!! Easily integrated with Google Talk . No hassle

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2015

User friendly and very customizable.... We really appreciate when a app has a fast and responsive customer service, two thumbs up for this guys. Recommended...!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2015

I love this app - i thought i would need LiveTalk, but this has generated extra 20% in site sales in the first week!

Using app

8 months

Total reviews

20

Average rating

4.8

5 / 5 Share

Aug. 12, 2015

Excellent chat client! Our business started using this chat client 2 weeks ago and have increased online sales 20% already! The mobile app works great as well!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2015

Very nice chat and they are great with support. Very quick to respond and get issues resolved.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2015

Super easy to use! Easy navigation and user-friendly - I was online chatting within minutes! Definitely the app of choice to support customers online! Mobile and tablet friendly doesn't hurt either:)

Store

rplawn

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2015

I love this app! It is so fun seeing real time visitors on my website and engaging in conversations with them.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2015

Very happy using Formilla, great service, price and product!! Check it out on www.purplemunky.com

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2015

Find it very easy to use. This tool attracted more clients and made them buy more products from my online store!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2015

Loving what I'm seeing so far and their customer service is impeccable! AND I got in on the yearly discounted rate too!! Great job Formilla!!!

Using app

About 1 year

Total reviews

17

Average rating

4.8

5 / 5 Share

March 24, 2015

I LOVE this app. Incredibly easy to use, especially for a gal who has trouble with apps and computers. I was able to personalize the look of the chat box to match my business's colors. I was away from the computer one time and a customer was able to easily write me and emailed it right to my phone. Having that chat or email box right on the screen of my website really makes it easier for customers who have quick questions and want to be answered quickly. So happy I saw this app. Absolutely worth only $12 a month!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2015

Excellent chat for the price. Their website monitoring is quick to update. Good email forwarding to my support desk app. If you don't have a support desk they have one built in to manage emails. Chat works good quick to respond. Customer support has responded to all my questions, (and I ask A lot) very professionally and have taken care of any problems. They seem to be interested in my features request. My last chat service I used for 3 years never added any new features. I hate using service that rest on what they have done. The service is an excellent value for the $8 a month.

Using app

About 1 year

Total reviews

27

Average rating

4.4

5 / 5 Share

Oct. 24, 2014

This is a really great and helpful app! Very easy to customize with your own colors and words. My favorite feature is the integration with google chat! Is an easier way to chat and monitor the chat in different devices!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2014

Great app! Easy to use, effective. The "Most active visitors" functionality is very useful! I really like it. Installation is a breeze and, yes, great support! You can chat with your clients in minutes. I highly recommend it.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2014

I have installed this app a month ago and i am very satisfied, the customer service is very efficient. I am impatient to have the mobile app linked to it, i badly need to receive automatic notifications of chat on my Ipad. This is a must this company needs to work on very quickly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2014

I love the app! The developer called me and walked me through into installing the app. Very simple but effective app.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2014

App installed today, so far so good, great service, full attention. Testing the standard plan to up grade to another later.

Using app

5 months

Total reviews

2

Average rating

5.0