Rating

4.8

feedback

312

Reviews

chart

#972

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    5%
  • Less than a month
    30%
  • Less than a year
    46%
  • More than a year
    6%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the ease of use, excellent customer support, and helpful features. Many users highlighted the quick response times and efficiency of the support team, mentioning specific team members who provided exceptional assistance. The app is commended for its user-friendly interface, drag-and-drop functionality, and the ability to customize pages without coding. Users also appreciate the variety of templates available and the flexibility in creating professional-looking websites. However, there were a few negative reviews mentioning issues with bugs, limitations in customization, and difficulties in understanding the onboarding process.

Highlights

Positive feedback on customer support and quick response times
Ease of use and user-friendly interface
Variety of templates and customization options
Issues with bugs and limitations in customization
Difficulties in understanding the onboarding process

Rating Breakdown

  • 5
    89% (279 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 90% (267)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 28, 2026

Stay away from this app they will destroy your conversions specially if you are running any ads since this app blocks tracking or reports get inaccurate due to the interference of this app. Regret installing this app as we have burned so much ad money just to not have out purchases recorded. What a useless app

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We’re really sorry to hear about your experience and understand how critical accurate purchase tracking is for your business. We’d like to clarify for other merchants reading this review that Foxify does not interfere with Facebook/Meta Pixel or purchase event tracking. All checkout and purchase events are handled entirely by Shopify’s native system, which sends data to Meta (Facebook) via its own integration (including Conversions API). This means Foxify does not control, modify, or block purchase events in any way. As part of our investigation and our conversation with you, we have: - Verified that Foxify does not inject or override any Facebook Pixel events - Disabled Foxify’s internal tracking on your store to rule out any overlap - Confirmed that Foxify only adds order tags for identification, which do not affect tracking Based on this, the issue is related to the Shopify ↔ Meta (Facebook) integration or pixel configuration, rather than Foxify itself. We are actively working with you in the support thread and will continue assisting with any questions or information needed to help get everything properly set up. If you feel this clarification helps, we’d truly appreciate you reconsidering your review. Your feedback means a lot to us and to other merchants trying to make informed decisions. Thank you again for your patience as we work through this together.

5 / 5 Share

April 27, 2026

Linh and her teammates worked into the evening to help identify and resolve our issues. Great experience!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2026

Store

VELTIS

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2026

Support very quick to answer!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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