All reviews

Rating Breakdown

  • 5
    98% (348 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 93% (329)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2025

Great support! I've got great support every time I needed help with tech issues. /Daniel

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Linh and Zuri were extremely helpful with all the questions I had. They were very responsive and very quick, I felt very supported and really appreciated the superior customer service. Still building my website but so far I'm really have with the theme and also the support that comes with it.

Store

xoho

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

Great support! One of the best if not the best service we have experienced. Keep up the good work!

Using app

Almost 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

June 12, 2025

Essential App & The Fastest Support on Shopify The FoxKit app is an essential tool for anyone using the Minimog theme, adding powerful and easy-to-use features. What's even more impressive, however, is the support team. I was helped by Linh, who was absolutely phenomenal. She responded almost instantly and resolved my query in minutes. I've used dozens of Shopify apps, and I have never experienced support this fast or this effective. In the world of e-commerce, speed matters, and knowing that the FoxEcom team is there to help so quickly is invaluable. This is the gold standard for how app support should be done. 10/10.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

I really appreciate the support from the FoxEcom team. They were quick to respond, understood the issue clearly, and resolved the Mega Menu scrolling problem efficiently on both desktop and mobile. Their professionalism and prompt assistance made the entire experience smooth. Thank you for the excellent support! — Shawn Joseph https://guzelfashion.store

Store

Güzel

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Amazing theme extensions, customer support is top-notch, strong recommended!

Using app

Over 3 years

Total reviews

6

Average rating

4.7

3 / 5 Share

June 4, 2025

After upgrading to a paid plan, you get access to live-chat support—and it’s stellar. The team is quick, friendly and genuinely committed to solving any issue. What holds the app back are the tight plan limits. On the €14 tier you’re capped at just 10 product bundles or 10 related-product blocks, which barely scratches the surface for a larger catalogue. Jumping to the unlimited plan costs around €90, a steep lift for young brands. I don’t recall the limits being this strict when I first installed the app, so that change feels disappointing. That said, the mega-menu and several other features work beautifully, so overall I’d give it 3 / 5 stars—great support and solid tools, but restrictive pricing.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

June 4, 2025

Super god til at løse problemer og altid hurtig til at vende tilbage på spørgsmål. Meget hjælpsom og løsningsorienteret!

Store

LA SUIT

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Great support for any requests you may have, even specific customizations! We're very happy with the templates, the theme, the apps they offer, and especially the great technical team that helps with all your questions. Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

Good tools for your store

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

The best support team! I always receive quick and excellent assistance. This time, Zuri went above and beyond—rather than just redirecting me elsewhere, she made sure I got the help I needed. Truly outstanding service. Thank you so much to the entire support team!

Using app

4 months

Total reviews

3

Average rating

4.7

1 / 5 Share

May 20, 2025

Unfortunately, some of the advertised features are not working as expected, despite support previously confirming their availability before installation. This has resulted in a significant waste of time on our end, and we're quite disappointed with how things have unfolded.

Using app

About 8 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We truly regret the inconvenience this has caused and apologize for the miscommunication. We always aim to improve and deliver a reliable, transparent experience. If there's anything further we can do to make this right, please feel free to reach back out — we’d be grateful for the opportunity. Warm regards.

5 / 5 Share

May 8, 2025

There are many functions, and the customer service staff is also very good and can solve problems

Store

Gulufun

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

They have helped me by making a lot of customised changes to make this app work the best for me. I am so Grateful! Many, Many Thanks

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2025

Foxkit has made our store so much better than just using a "standard" theme. We also use the Foxify Page Builder, among other things, and everything from functionality to fantastic support is top-notch! Often, they go above and beyond the usual support services. Thanks again for that! :)

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

May 2, 2025

Very useful app with almost all that you would need to run a marketing rich website.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

April 29, 2025

The features that foxkit have provided have taken my website to the next level and increased site conversion greatly. Their customer service is top notch as well. great app

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

relly happy with the product and customer support

Using app

5 days

Total reviews

1

Average rating

5.0