All reviews

Rating Breakdown

  • 5
    75% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2022

Been using the app for a few months and it has been working great. Helps us identify possible fraud before we ship our products.

Using app

9 months

Total reviews

43

Average rating

4.3

5 / 5 Share

May 20, 2021

We got this app to help automate fraud prevention. We had issues in the past with chargeback orders, mismatching address orders, etc. This app fit perfectly for what we needed. Even more, we ran into an issue with the address mismatch filtering portion of the app. I brought up the issue with the 10X support team. They immediately responded, took a look, were able to get to the core of the issue, and resolved it. It showed me they very much cared about their customers and helping them prevent fraud for their businesses. I would whole heartedly recommend this app and the creators to anyone!

Using app

9 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 21, 2020

we are shopify experts and this is a MUST HAVE on every site we develop for any customer, sometimes you are trilled by getting a 1K order and then less thank trilled when you get the charge back, dont even think about it. this is the FIRST APP you need in ANY shopify STORE, great job guys!!!!

Using app

Over 1 year

Total reviews

7

Average rating

3.0

5 / 5 Share

March 24, 2020

One of the most important apps to have you installed in your store. The customer support is top notch, and the app works without you having to monitor anything. We run a multi-million dollar brand and this app has provided to be crucial. Plus, there recent feature additions make it even more powerful. Don't look elsewhere if you need a fraud app - this is it.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2019

This app works as it should, especially for digital products resellers, it refunds the order before a download link is sent to the fraudsters, thats about 99% of the time, which is always an issue since. pixellogo.com

Using app

21 days

Total reviews

11

Average rating

4.3

5 / 5 Share

Dec. 19, 2018

This app is perfect for a very simple, straightforward function: automatically canceling high-risk orders. Why this isn't already baked into Shopify is puzzling, but Fraud Scanner has your back. Avoid chargebacks and losing your merchant services with this excellent app.

Store

GRAV

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 15, 2018

Amazing! great app does what it says and very affordable, saves us time every day

Using app

1 minute

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

Convenient, supper easy to install, believe will be a great tool to avoid fraud. Thank you for support :)

Using app

About 20 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

This app took us 5 seconds to setup and saves us at least a few hours per month. Super automated, basically a no brainer to have this app if you spend any time at all canceling High Risk orders. Highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0