All reviews

Rating Breakdown

  • 5
    85% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    11% (3 ratings)
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5 / 5 Share

Oct. 24, 2022

Been using the app for a few months and it has been working great. Helps us identify possible fraud before we ship our products.

Using app

12 months

Total reviews

43

Average rating

4.3

5 / 5 Share

May 20, 2021

We got this app to help automate fraud prevention. We had issues in the past with chargeback orders, mismatching address orders, etc. This app fit perfectly for what we needed. Even more, we ran into an issue with the address mismatch filtering portion of the app. I brought up the issue with the 10X support team. They immediately responded, took a look, were able to get to the core of the issue, and resolved it. It showed me they very much cared about their customers and helping them prevent fraud for their businesses. I would whole heartedly recommend this app and the creators to anyone!

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 21, 2020

we are shopify experts and this is a MUST HAVE on every site we develop for any customer, sometimes you are trilled by getting a 1K order and then less thank trilled when you get the charge back, dont even think about it. this is the FIRST APP you need in ANY shopify STORE, great job guys!!!!

Using app

About 2 years

Total reviews

6

Average rating

3.2

5 / 5 Share

March 24, 2020

One of the most important apps to have you installed in your store. The customer support is top notch, and the app works without you having to monitor anything. We run a multi-million dollar brand and this app has provided to be crucial. Plus, there recent feature additions make it even more powerful. Don't look elsewhere if you need a fraud app - this is it.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2019

This app works as it should, especially for digital products resellers, it refunds the order before a download link is sent to the fraudsters, thats about 99% of the time, which is always an issue since. pixellogo.com

Using app

3 months

Total reviews

10

Average rating

4.2

5 / 5 Share

Jan. 30, 2019

Simple but important app that automatically cancels high-risk orders. We get a lot of orders and so this app cuts time it takes to manually cancel orders. Customer support is pretty responsive and helpful as well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Great app, easy setup. I like the free version for smaller businesses. Highly recommended for small and new businesses.

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

This app is perfect for a very simple, straightforward function: automatically canceling high-risk orders. Why this isn't already baked into Shopify is puzzling, but Fraud Scanner has your back. Avoid chargebacks and losing your merchant services with this excellent app.

Store

GRAV

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 28, 2018

I used this app and it helped me find that more fraudulent orders were being made and i caught them and turned them into the police

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

We use this app to weed out all the high risk orders on all of our stores. It's very reliable and we don't have to do any work which is the best part. Also it's extremely affordable considering how much time we were spending sorting through fraudulent orders before! Definitely download this app immediately.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

I used this app to detect fraud on my site. I have to give this app 5 stars for performance. I certify this is an excellent App.

Store

LeeFed

Using app

2 months

Total reviews

14

Average rating

4.0

5 / 5 Share

Aug. 5, 2018

By far the best app on shopify. Saved me hundreds by automaticaly cancelling fraudulant orders. I had charge backs before. Never again thanks to 10x.

Using app

Over 1 year

Total reviews

12

Average rating

3.8

5 / 5 Share

Feb. 15, 2018

Amazing! great app does what it says and very affordable, saves us time every day

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

Convenient, supper easy to install, believe will be a great tool to avoid fraud. Thank you for support :)

Using app

About 20 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2018

reliable app that saves us time! we are using it on all of our stores now

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2018

Super easy to set up. Does exactly what we need it to do and I dont have to spend time cancelling orders everyday!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2018

I highly recommend this app! Took seconds to set up and saves me hours of checking for fraudulent orders.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2018

Great, easy to use app! Love not having to review orders for fraud.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2019

Great tool to avoid fraud. Very Happy. Must have! It has taken the hassle out of manually having to check this.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

Great app, basic and reliable, saves us several minutes per day. Installed on all our stores!

Using app

4 months

Total reviews

1

Average rating

5.0