FraudLabs Pro Fraud Prevention
Fraud detection solution to minimize the chargebacks
Rating
3.5
feedback
12
chart
#4,890
All reviews
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Nov. 23, 2025
Install went smooth. Initial setup with name and email filters smooth. So far so good after 1/2 hr. App has many additional features of which I am not using yet. Lets wait and see how it performs.
Sept. 23, 2024
We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does this app work for fraud orders NO it does not.
Can you please contact us with the transaction IDs so we can review the rules and the settings you use?
July 29, 2024
wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall
Can you please contact us at [email protected] with your shop domain? We should be able to resolve your issue immediately.
July 5, 2022
Free advice : don't bother....overpriced, not reliable service. Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.
Can you email us, [email protected], the details of the issues? So that we can assist you with the issues, maybe it's just a configuration matter.
Oct. 5, 2020
The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.
Sept. 20, 2018
Simple app for Transactional fraud checks, cost effective and very responsive support staff. Could not recommend more.
Sept. 14, 2018
I only have 1 sale since my store just open and it did fine. It makes me fell more secure since right before I opened I had 2 known emails sign up for an email notification of store opening. I found out via an email verification search that they had problems so I added the FraudPro app.
May 24, 2018
So far so good - tested a few others and Fraudlabs definitely has the most options for rules. Would recommend to anyone facing issues with charge backs.
June 11, 2016
Was easy to get installed & working vs. some of the other fraud checking apps I've tested. Small stores (<500 orders/month) are free which greatly helps when just starting out.