FraudLabs Pro Fraud Prevention for Shopify

FraudLabs Pro Fraud Prevention

Fraud detection solution to minimize the chargebacks
Rating
4.2
Feedback
13
Reviews
Chart
#3,947
Shopify

All reviews

1 / 5 Share
Sept. 23, 2024

We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does this app work for fraud orders NO it does not.

Store Using app Total reviews Average rating
Alvantor 14 days 2 3.0
Developer Reply

Can you please contact us with the transaction IDs so we can review the rules and the settings you use?

1 / 5 Share
July 29, 2024

wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall

Store Using app Total reviews Average rating
HomeWetBar 3 minutes 13 3.2
Developer Reply

Can you please contact us at [email protected] with your shop domain? We should be able to resolve your issue immediately.

1 / 5 Share
July 5, 2022

Free advice : don't bother....overpriced, not reliable service. Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.

Store Using app Total reviews Average rating
The Smartest House Over 3 years 4 3.0
Developer Reply

Can you email us, [email protected], the details of the issues? So that we can assist you with the issues, maybe it's just a configuration matter.

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