Dr Free Gift, BOGO Buy X Get Y
Dr Free Gift, BOGO Buy X Get Y Shopify App-...
Rating
4.9
feedback
92
chart
#812
All reviews
Review RSS Feed
Nov. 6, 2025
It does all I want it to, and the customer service and tech support have been great. When I had an issue, I reached out and within 12 hours the issue was fixed, and I was given a clear explanation as to why it went wrong in the first place. Top notch!
Thank you for sharing your wonderful review! We're always happy to help and we look forward to working with you in the future.
Aug. 16, 2025
Fast responses with very good support.
Thank you for supporting our app with your review! We were happy to help and please don't hesitate to reach out in the future.
Feb. 20, 2025
Easy to use and prompt support when needed
Using app
Over 1 year
Total reviews
2
Average rating
4.5
Thank you for sharing your review! Please don't hesitate to reach out in the future.
Feb. 4, 2025
Really great app, where so many others like it were problematic. I installed while we were running a promotion for 3 months. I will install it again next time we need it
We're happy to hear that the app is working well for your store. We look forward to working with you in the future and please don't hesitate to reach out if your have questions.
Jan. 11, 2025
The app developer was able to resolve an issue to my satisfaction and I appreciate the help they provided and I continue to use that app which is a nice app.
Using app
28 days
Total reviews
22
Average rating
3.8
Thank you for updating your review and please don't hesitate to reach out to us when you need help in the future.
Dec. 20, 2024
Very affordable with fast and kind support. They helped me with the changes I needed, and the setup process was straightforward enough for me to manage. Truly money well spent every month!
July 3, 2025
I am so far happy with how the app works. However, I have expected a bit more advanced features, and perhaps I should have checked before signing up for a subscription. 1. I don't like the fact that the app is creating a new product for the free gift instead of using the product that I already created in my shop. That means that I have this product 'twice', as an identical copy. If you plan to give out a lot of gifts, and you are on a Shopify plan with set amount of product, this could mean that you'll reach the maximum allowed products in your plan pretty quickly. 2. The app doesn't allow a setting that each customer receives a gift in his cart only once. This means - and in my eyes looks a bit unprofessional for a shop - that customers who are eligible for a free gift, might see this gift several times in their cart, when they come back for future purchases and the gift is still active but has already been 'given' to them before. This doesn't make sense especially in my case, selling digital products, where a download is only needed once. I have forwarded my feedback to the app owner and developers and hope, they are able to improve the app to make the gifting a bit more reasonable for the shop owner and more professional looking at the checkout for returning customers. All in all it seems to be a good app though, just not quite what I would have loved to see. Edit: I decided to uninstall the app and look around for another solution.
Thank you for sharing your feedback! While we may not be able to address the first request you mentioned, we’ve already conducted some research on the second one. Although it’s not currently in development, we’ll be sure to notify you as soon as it’s released.
June 27, 2025
The Dr Free Gift is a great app. And the customer service is great. The app is very easy to use and, more importantly, it increases sales! When we offer a free gift if a customer spends a certain amount we always show increased revenue. Customers want the free gifts and will spend extra to get them. This app is a must-have if you are in e-commerce. B. Fuller
Using app
About 2 years
Total reviews
6
Average rating
5.0
Thank you for sharing your amazing review! We're happy that the app is working well on your shop, and please don't hesitate to reach out in the future.
Nov. 5, 2024
Great app! Very easy to use. I had the app up and running with gifts within 20 minutes of installation.
Thank you for your wonderful review and please don't hesitate to reach out if you run into any issues!
Nov. 3, 2024
So far a great solution for us!
Thank you for sharing your review! We're looking forward to supporting your shop.
Oct. 22, 2024
Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!
Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.
Aug. 22, 2024
Great app, easy to setup and install! Customer support was fast and responsive!
Thank you for posting your review! It was a pleasure for our team to assist you and we look forward to working with you in the future.
May 16, 2024
Ich kann die App nur weiter empfehlen. Den Support, welchen ich von Vlad bei der Einrichtung erhalten habe, war einfach nur spitze. Er hat mir direkt auf meiner Homepage weiter geholfen und Anpassungen in meinem Sinne vorgenommen, anstatt einfach nur zu beschreiben wie es gehen könnte. 5 von 5 Sternen mehr als verdient! Danke
Vielen Dank für das Veröffentlichen Ihrer großartigen Bewertung! Es war uns eine Freude, Ihnen zu helfen, und wir freuen uns darauf, auch in Zukunft mit Ihnen zusammenzuarbeiten.
May 13, 2024
Goede app en super behulpzaam helpdesk.
Thank you so much for sharing your review and we look forward to working with you in the future.
April 9, 2024
Great app, great support! 100% recommend!
Thank you for sharing your review! We're happy that the app is meeting your needs and we look forward to working with you in the future.
March 22, 2024
A great Free Gifts app! Easy to onboard, easy for a non-developer to set up and use consistently. Customers are always happy with the auto-load and it provides tools to customize the free gift for different countries. I had a question about our country set up and was able to chat with support and had solved the question in minutes. Would recommend!
Thank you for your amazing review! We are happy that the app is meeting your needs and we look forward to working with you in the future.
March 11, 2024
There are many buggy plug-ins, unknown banners will appear when deleting items from the shopping cart, ugly interface display, and most importantly, poor customer service experience. No reply for several days
We are confused about your review. You sent a question at 8:20 at night our time, outside working hours, and we replied at 8:16 AM the next morning. And our app doesn’t generate any banners at all - but it does integrate with the shop’s theme. Your shop’s theme may have been the culprit and generated the banner, we see themes do that sometimes. We would like to help address your concerns as this review is inaccurate and damaging to our app’s reputation. Please respond to our support emails, so we can resolve whatever issues you experienced. We stand by ready to help you.