All reviews

Rating Breakdown

  • 5
    95% (92 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Feb. 4, 2022

This app works great! It's easy to set up, and we had no issues with launching our free gift promotion. The app developer is one of the most helpful and responsive Shopify developers I've ever dealt with. They were eager and quick to implement a feature I had suggested for the app.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! I’m happy that the app is working well for you and I look forward to working with you in the future.

5 / 5 Share

Jan. 31, 2022

Great App... I replaced Ultimate Special Offers with this app, and it's way more integrated. Yavor at ShopDocs get's back pretty much instantly with questions and concerns. This is what customer support looks like in 2022.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It was a pleasure to help you customize the app to fit your shop's needs and I look forward to working with you in the future.

5 / 5 Share

Jan. 26, 2022

The BEST customer service you could ask for. Yavor helped us customize the app to our brand and was persistent to make it work with our custom theme. We could not be happier and cannot wait to get started increasing AOV and conversion rates with free gifts!

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your review! Your patience was much appreciated while we were fine-tuning the app to your theme. I hope you'll see great results as well and I look forward to working with you in the future.

5 / 5 Share

Jan. 2, 2022

App was really easy to set up and get things going. I needed a couple of items to not ever qualify for free gifts and I reached out and was able to get things taken care of quickly. Customer service is top notch. I'm excited to see how this app takes care of things a little bit easier in adding free gifts to the cart for my customers. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your wonderful review! It was a pleasure helping you with the app and I look forward to working with you in the future.

5 / 5 Share

Dec. 7, 2021

TLDR: Superb Customer Service that helped provide a solution to our needs within a very short period of time. We tried out this app for the main purpose of - Adding a free gift with min. order purchase (As part of Christmas and Year End promotions). Due to the other app we were using - providing product add-ons, it caused some incompatibility due to the prices added by the other app. We wrote it to the developer and he manage to push a workaround live for us within hours - which we thought would usually take more custom development to do. With that, we managed to push out our promotions successfully and overall i'm impressed with the help provided, as well as valid concerns raised by the developer to prepare us for any issues we may need to troubleshoot. - App also meets our requirements so we are very satisfied. Highly recommended!

Store

HyggeB

Using app

30 days

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for your review! I'm happy that I was able to help. It doesn't happen every time, thankfully in your case we were able to consume the extra data and improve the app's functionality to meet your needs. I'm looking forward to working with you in the future.

5 / 5 Share

Dec. 7, 2021

I used this app to add features that Shopify does not provide. It did everything and more. Yavor helped me so much in setting it up properly and even troubleshooted problems within integrating other apps with ShopDoc. Truly exemplary customer support who went above and beyond. Would recommend this highly to those looking to add these features to your Shopify site.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! It was a pleasure working with you while we troubleshooted the issues you were having. I look forward to helping you in the future as well.

5 / 5 Share

Nov. 28, 2021

Yavor was unbelievably helpful when I was setting up the app, and made some custom changes to make the gift options look even better on our checkout. Amazing customer service, and a simple, easy to use app. Thank you!

Using app

19 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! It was a please helping you and I look forward to working with you in the future.

5 / 5 Share

Nov. 27, 2021

This app is very easy to use and the support team is super helpful. They respond very fast and efficiently solved all my problems. 100% recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and we look forward to helping you in the future!

5 / 5 Share

Nov. 22, 2021

Super appli ! Facile d'utilisation, très simple à paramétrer, personnalisable et le résultat est top. Je ne peux que la recommander.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour votre avis ! Heureux que vous ayez aimé l'application. Faites-moi savoir si vous avez besoin d'aide à l'avenir! (with help from Google Translate)

5 / 5 Share

Nov. 15, 2021

Super support client qui répond rapidement et trouve des solutions en un rien de temps ! Merci beaucoup Yavor :)

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review and I look forward to helping you in the future!

5 / 5 Share

Dec. 6, 2021

The App is highly customizable and the support is amazing. The only thing stopping this from being a 5 star app is if it could test for Free Gift thresholds in the checkout as well as in the cart. ***December rating updated to 5 stars as the app now has a solution for the checkout discount issue. I do not know of another app that solves this problem.

Store

bkr

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your review and I look forward to helping you in the future!

5 / 5 Share

Nov. 12, 2021

Installata e dopo 5 minuti di settaggi era già operativa sul nostro sito. Ho chiesto assistenza per 2/3 modifiche e dopo meno di un ora erano già state applicate.

Using app

7 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review! I'm happy that the app met your needs.

5 / 5 Share

Nov. 9, 2021

Yavor is next level! I had a few questions and he was so fast to reply. I wanted a feature that wasn't available and he created the exact option I required! I am so impressed and so thankful for all his help. Really happy with the app.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! I was happy to assist you and make the app meet your needs. I look forward to working with you in the future.

5 / 5 Share

Nov. 8, 2021

This app is fantastic! Exactly what we were looking for. The customization and install is super easy. Plus if you need any help the developer, Yavor, is super helpful and responds in an instant. HIGHLY recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! I was happy to help customize the app to match your shop better and I look forward to working with you in the future.

5 / 5 Share

Nov. 5, 2021

Finally an elegant solution to free-gifts. Easy to set-up and works seamlessly from a customer point of view, no annoying pop-ups. This along with their discount-code-in-cart app is a winning combination. Probably the best 2 apps, we’ve used. Also first class customer service.

Using app

About 1 month

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for your review! I'm happy that you liked our app and I look forward to working with your in the future.

5 / 5 Share

Oct. 31, 2021

What an amazing app, Highly recommend It does what it claims to do perfectly without any issues, I am very pleased with the experience. I needed support in changing a design preference and the customer support was just outstanding, they replied immediately and did what I asked for in not time, very professional they even gave me recommendations how to improve my store. Thank you for your great work

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! It was a pleasure to assist you and we look forward to serving your shop's needs in the future.

5 / 5 Share

Oct. 25, 2021

This is the free gift app I've been looking for. Most of them do discount codes in the background, and as a result they conflict with my customers' ability to use discount codes and still get their free gift. Not this app. It works on the product level to clone the item and do some other magic in the background. I use the Venture theme, which I've learned seems to be unfriendly with many apps. The developer worked very quickly to fix any bugs that the theme may have introduced into the app, and now it's working as intended. Definitely recommend!

Using app

About 2 hours

Total reviews

6

Average rating

4.2

Developer Reply

Thank you so much for your review Michael! It was a pleasure for me to assist you with the theme integration. Thank you for your patience and support during the process and please don't hesitate to reach out if I can help with anything else in the future!