All reviews

Rating Breakdown

  • 5
    95% (92 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Sept. 13, 2022

So easy to set up, perfect for my little store. Ensure you have SKU numbers assigned on your products before choosing them for the free item. Good price as well, i just needed something simple and easy. Lightning fast support, outside of normal business hours. Very pleased.

Using app

About 2 hours

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your wonderful review! We appreciate your business and look forward to working with you in the future. Please don't hesitate to reach out!

5 / 5 Share

Aug. 30, 2022

Love this app! Works great with no issues! Highly recommend to any website business. 5 stars!!!!!!!!

Using app

9 months

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for supporting our app with your review! We look forward to continuing to provide value to your business, and hope you’ll also like the features we’re working on adding to the app next.

5 / 5 Share

Aug. 19, 2022

outstanding customer support. I needed a custom coding on my page for a special feature. they fixed it within a day according to my request. I am now excited to see, how customers will respond to the new feature in my shosp. in relation to customer care, I can only recommend this app

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! It was indeed a pleasure for us to assist you and we look forward to working with you in the future.

5 / 5 Share

Aug. 17, 2022

This app did exactly what we needed and more! The multi level gift options, and the ability to customise the look of the different elements was great. The team was also able to support our questions so quickly. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review! I'm happy that the app met your shop's needs and it was a pleasure for me to assist you. We look forward to working with you in the future.

5 / 5 Share

July 22, 2022

These guys were able to help me out greatly! Loving the support and app! One of the best ways to increase AOV that I can think of

Using app

22 days

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're happy to help and hope our next feature releases will help the app be even more valuable for your shop :)

5 / 5 Share

July 14, 2022

Very easy to ask for help and achieve it. I reached out and the issue was resolved immediately. I hope the app generates lots of sales.

Using app

4 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

5 / 5 Share

July 2, 2022

Exactly what I was looking for. An app that is affordable, easy to set up & customize that adds the free gift automatically at $0. No discount code needed.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review :) We really appreciate your support! Please don’t hesitate to reach out if you need help.

5 / 5 Share

July 1, 2022

Fantastic app! The support is also great and very helpful! I really love the app, will continue to use it for sure!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

5 / 5 Share

May 26, 2022

Awesome performance, outstanding support, responding very quickly! We in our team highly recommend this app!

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your wonderful review :) We're always happy to help and look forward to working with you in the future!

5 / 5 Share

May 15, 2022

This app is really helpful to get AOV up. We tested this for a week and now with some customer visual improvements its giving better result. Cheers!

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and I'm very happy to hear that the app is working well for you! Please don't hesitate to reach out when you need help.

5 / 5 Share

May 3, 2022

This app works great and it's really handy that you an implement multi-tier shipping goals! Also, customer support is super fast, helpful, and friendly!.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! I appreciate your support for our app, I hope that I'll be able to help you again in the future.

5 / 5 Share

May 3, 2022

We really got something to say! We wrote a "critical" review a few days ago. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ Well, this is the UPDATE: Not even 5 hours later, the Dev "Yavor" contacted us via e-mail with not only apologizing, he offered to help us fix the bug. But we did'nt see the mail at this time. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Not even 8 hours later, he wrote another e-mail in which he literally asked to help us and let him fix this issue, since there were no one before who experienced this. He was really trying to help! So we followed his instructions and also provided him an idea of what our devs think could be the issue (what is actually hard to tell, because we dont have access to his source code). ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀He have done his things and tested around. After 15 minutes he found that there is an incompatiblity with another app we are using. He directly understood our unique store concept and the complicated usecase & functionality of the app he detected as incompatible. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Final solution: He took several hours of his private time to change his code (ShopDoc's Free Gift on cart App-code), so we and other customers using the same incompatible app (wont tell the name here), wont experience this bug anymore, while using ShopDocs Free Gift App. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀We've never experienced this quick help & serious effort from any other App Support. Not even these, where we pay $400+ a month. I think at this point, I dont have to explain anyone who reads this, how rare this kind of customer support is these days. But ShopDocs actually cares about their customers! You've now earned some loyal customers. Big thanks & best regards from Germany.

Store

CRYPTED

Using app

10 days

Total reviews

9

Average rating

5.0

Developer Reply

I am very sorry that you had to experience any issue at all due to our app. I am also extremely grateful for your help during the troubleshooting process, and for your thoughtful feedback. Thank you for allowing us to serve the needs of your shop once again. I look forward to working with you in the future!

5 / 5 Share

April 24, 2022

Was exactly what I was looking for, and they were very helpful when I was experiencing technical difficulties. Great service and app!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your review! I was happy to help and I look forward to working with you in the future.

5 / 5 Share

April 20, 2022

Amazing app! Support was so awesome, quick and very helpful! Highly recommend!!! The best of it's kind.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! It was a pleasure for me to help and please don't hesitate to reach out.

5 / 5 Share

April 18, 2022

This app is really easy to use and integrate! If you add in the Pro Version you can scale your promotions effortlessly. Plus, if you need support- they are fast, helpful, and thorough.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your amazing review! It was a please to help you customize the app in a way that it fits your shop's needs and I look forward to working with you in the future.

5 / 5 Share

April 18, 2022

Wow, the support for this app is insane. I had responses so fast I couldn't even keep up. The owner of this company is going to make a bunch of apps and be explosive in his growth due to how attentive he is with his customers, makes sure the apps does what it says it does and even went above and beyond to answer questions that didn't have to do with the app. 10/10 recommend and can't wait to use them and recommend them to others! We've already seen amazing results in just three days and our AOV is up!

Using app

4 days

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for the amazing review! I'm very happy that the app is working well for you and I look forward to working with you in the future.

5 / 5 Share

March 24, 2022

The best and the very easy app! They helped us immediately and change some details (colors) for gifts options that now looks better on our website :)

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! It was a pleasure for me to assist you and I look forward to working with you in the future. Please don't hesitate to reach out.

4 / 5 Share

March 12, 2022

Muy buen servicio técnico, muy rápidos a la hora de contestar y gestionar tus peticiones. La app por el momento funciona bien, lo que estaba buscando. Una app para añadir regalos según total del carrito.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your wonderful review! I’m happy that the app is meeting your shop’s needs. Please don’t hesitate to reach out if you need help!

5 / 5 Share

March 9, 2022

I must have gone through about 50 useless terrible looking apps before finding this one. It does everything I need it to and more and is 100% customisable, fits perfect within my theme and the support was instant and extremely helpful! Highly recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review :) I'm happy that you liked the app and I hope that it will prove to be beneficial for your shop!

5 / 5 Share

Feb. 24, 2022

Very good app. Nice looking and easy to setup. Especially the customer support was one of the best support experiences of my life. Problem solved in minutes(!). Thank you!

Using app

10 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your wonderful review! It was a pleasure to help improve the app’s integration with your theme. Please don’t hesitate to reach out in the future!