Dr Free Gift, BOGO Buy X Get Y
Dr Free Gift, BOGO Buy X Get Y Shopify App-...
Rating
4.7
feedback
104
chart
#761
All reviews
Rating Breakdown
Oct. 16, 2022
This app has helped me to create a free gift program based on cart value, and I've seen order # increase and abandoned carts drop since I started using it. I don't have any other promotions going on right now, yet order volume and amount has gone up. So I'm very pleased. Customers are able to see the free gift options and choose exactly what they want- and see the dollar value of that gift. Typically I would throw some freebies in with orders, but they'd either go unseen, or customers would contact me that they got wrong items in their order and sometimes even seem irritated. Not any more! I reached out to customer support to ask about something and they responded very promptly with my answer.
Thank you for sharing your wonderful review! I'm happy that the app is working well for you and it was a pleasure for us to assist you. Please don't hesitate to reach out in the future.
Oct. 15, 2022
I use 2 of their apps, both work very well, they answered all my questions quickly and offered solutions. Thank you for the correct and quick help.
Thank you for your wonderful review :) It was a pleasure for us to assist you and we hope to be able to continue to add value to your business in the future.
Oct. 7, 2022
Super gute App zum einbinden von In-Cart Incentives. Das Handling ist echt easy und der Kundenservice ist wirklich sehr schnell und gut!
Thank you so much for your review! It was a pleasure for us to assist you and we look forward to continuing to make our app better so it can provide even more value to your shop :)
Oct. 5, 2022
We love this APP and the cusomer support team! We could use it easily without any professional skills since the app provide very detailed step-by-step instructions. Every time we had some troubles, the customer support team responded rapidly and solved the problems.
Thank you for your amazing review! We're happy that you liked the app and look forward to working with you in the future. Please don't hesitate to reach out.
Oct. 5, 2022
All‑in‑One Free Gift on Cart're a great app, Co-founder & Developer's very helpful and makes custom changes for any feature request.
Thank you for your awesome review :) It was a pleasure for us to assist you and we look forward to working with you!
Sept. 29, 2022
A unique one-of-a-kind app as far as I am aware and the developer/support is very helpful and makes custom changes for you as needed. Great quick service
Thank you so much for your review! I’m happy that you liked our app and please don’t hesitate to reach out :)
Sept. 20, 2022
This developer has thought of almost everything. Seriously. I have been in business for 10 years and have been waiting for someone to come along that is intuitive in their apps. The All-In-One Free Gift not only allows me to move my overstock inventory, but it gives me a nice incentive bar to show customers how far away they are from receiving another gift. AND, I can do free or reduced shipping on the same bar, helping me eliminate another paid app I have had for over 5 years. Price is affordable for small or boutique businesses, too. Thank you!
Thank you so much for your amazing review! I'm very happy that the app is meeting your needs and it's a pleasure for us to assist you whenever you have any questions. We look forward to working with you in the future.
Sept. 13, 2022
So easy to set up, perfect for my little store. Ensure you have SKU numbers assigned on your products before choosing them for the free item. Good price as well, i just needed something simple and easy. Lightning fast support, outside of normal business hours. Very pleased.
Thank you for your wonderful review! We appreciate your business and look forward to working with you in the future. Please don't hesitate to reach out!
Aug. 30, 2022
Love this app! Works great with no issues! Highly recommend to any website business. 5 stars!!!!!!!!
Thank you so much for supporting our app with your review! We look forward to continuing to provide value to your business, and hope you’ll also like the features we’re working on adding to the app next.
Aug. 19, 2022
outstanding customer support. I needed a custom coding on my page for a special feature. they fixed it within a day according to my request. I am now excited to see, how customers will respond to the new feature in my shosp. in relation to customer care, I can only recommend this app
Thank you so much for your amazing review! It was indeed a pleasure for us to assist you and we look forward to working with you in the future.
Aug. 17, 2022
This app did exactly what we needed and more! The multi level gift options, and the ability to customise the look of the different elements was great. The team was also able to support our questions so quickly. Highly recommend.
Thank you for your amazing review! I'm happy that the app met your shop's needs and it was a pleasure for me to assist you. We look forward to working with you in the future.
July 22, 2022
These guys were able to help me out greatly! Loving the support and app! One of the best ways to increase AOV that I can think of
Thank you so much for your amazing review! We're happy to help and hope our next feature releases will help the app be even more valuable for your shop :)
July 14, 2022
Very easy to ask for help and achieve it. I reached out and the issue was resolved immediately. I hope the app generates lots of sales.
Thank you so much for your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.
July 2, 2022
Exactly what I was looking for. An app that is affordable, easy to set up & customize that adds the free gift automatically at $0. No discount code needed.
Thank you for your wonderful review :) We really appreciate your support! Please don’t hesitate to reach out if you need help.
July 1, 2022
Fantastic app! The support is also great and very helpful! I really love the app, will continue to use it for sure!
Thank you for your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.
May 26, 2022
Awesome performance, outstanding support, responding very quickly! We in our team highly recommend this app!
Thank you for your wonderful review :) We're always happy to help and look forward to working with you in the future!
May 15, 2022
This app is really helpful to get AOV up. We tested this for a week and now with some customer visual improvements its giving better result. Cheers!
Thank you for your amazing review and I'm very happy to hear that the app is working well for you! Please don't hesitate to reach out when you need help.
May 3, 2022
This app works great and it's really handy that you an implement multi-tier shipping goals! Also, customer support is super fast, helpful, and friendly!.
Thank you so much for your amazing review! I appreciate your support for our app, I hope that I'll be able to help you again in the future.
May 3, 2022
We really got something to say! We wrote a "critical" review a few days ago. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ Well, this is the UPDATE: Not even 5 hours later, the Dev "Yavor" contacted us via e-mail with not only apologizing, he offered to help us fix the bug. But we did'nt see the mail at this time. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Not even 8 hours later, he wrote another e-mail in which he literally asked to help us and let him fix this issue, since there were no one before who experienced this. He was really trying to help! So we followed his instructions and also provided him an idea of what our devs think could be the issue (what is actually hard to tell, because we dont have access to his source code). ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀He have done his things and tested around. After 15 minutes he found that there is an incompatiblity with another app we are using. He directly understood our unique store concept and the complicated usecase & functionality of the app he detected as incompatible. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Final solution: He took several hours of his private time to change his code (ShopDoc's Free Gift on cart App-code), so we and other customers using the same incompatible app (wont tell the name here), wont experience this bug anymore, while using ShopDocs Free Gift App. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀We've never experienced this quick help & serious effort from any other App Support. Not even these, where we pay $400+ a month. I think at this point, I dont have to explain anyone who reads this, how rare this kind of customer support is these days. But ShopDocs actually cares about their customers! You've now earned some loyal customers. Big thanks & best regards from Germany.
I am very sorry that you had to experience any issue at all due to our app. I am also extremely grateful for your help during the troubleshooting process, and for your thoughtful feedback. Thank you for allowing us to serve the needs of your shop once again. I look forward to working with you in the future!
April 24, 2022
Was exactly what I was looking for, and they were very helpful when I was experiencing technical difficulties. Great service and app!
Thank you so much for sharing your review! I was happy to help and I look forward to working with you in the future.