Hextom: Free Shipping Bar
Shopify native promotion App, Free Shipping Bar by Hextom
Rating
4.9
feedback
11,768
chart
#105
All reviews
Rating Breakdown
June 2, 2021
Don't know why the free version is not showing on my website Could you please get back to me as of why?
April 9, 2021
The number displayed on the free shipping bar was not calculated right. I sent a message to the support, and they have not replied to me.
Dec. 6, 2020
The app is good and straight forward. But it's been weeks that the currency sign is inverted and there is no way to change it. You can only edit the code with the premium version and the button to contact the support is nowhere to be found. I would appreciate somebody of the team getting in touch with us to fix this issue. Thank you.
Nov. 30, 2020
I can not get this to work....nope .....created the shipping bar twice and it never appeared on my store. Nope. Does not work for me.
Aug. 28, 2020
app does not work. i want to offer free shipping on all items and every time i run a test it is still charging for standard shipping
Aug. 1, 2020
I tried it with my site and it blocked the payment buttons no matter the setting I had it on, customers became frustrated and ended up not purchasing. Ended up having to disable it. edited to clarify, if customers have more than 3 items in their cart it pushes the buttons down to where they are inaccessible. I would also like to add that the "support team" although I did not request any support from them felt it was necessary to harass me and tell me my review was inaccurate and make changes to my store without my permission to try and "replicate" the issue. I would give negative stars if it was possible.
May 19, 2020
I uploaded the free shipping bar but cannot see it on my website. I sent back an email to a welcome email I recieved but got no answer. Their is no contact information
Jan. 12, 2020
Doesn't work at all,the app just makes a blank white line and doesn't do what it advertises.........
Nov. 3, 2019
The bar doesnt update unless you refresh the page. Useless. Dont install this app. Look elsewhere and save the headache
Aug. 10, 2019
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June 13, 2019
I JUST INSTALLED THIS APP AND IT BROKE MY WEBSITE! IMAGES ARE GONE ON MOBILE AND THE TOP MENU IS NO LONGER CLICKABLE !!
May 23, 2019
The Free Shipping bar app doesn't work with my theme (Turbo) despite their support team saying it does. The bar always creates a gap with the top of my page which makes it unusable. My bigger issue is that I can't seem to get their support team to help me resolve this problem so I can use their app. Their lack of customer support is really what's forcing me to give 1-star.
April 27, 2019
I'm having a problem, the bar doesn't change the text automatically when the cart is updated, I need to refresh the page :( Can anyone help me fix this problem?
Feb. 28, 2019
created bar didnt work.. deleting..created bar didnt work.. deleting created bar didnt work.. deleting
Feb. 27, 2019
Although selected the bar doenst push down the header. No idea why this doesnt work. Help would be appreciated
Nov. 22, 2018
Paid to upgrade to the premium version. Tried to display two bars at once for free shipping and another for a free t-shirt and it will only display one. So much for being able to run two promotions. The problem with the secondary goal is it only shows once you've met your first goal. So far I can't do more than one goal and display them at the same time, which is the entire reason for the paid app.
Sept. 20, 2018
The bar cover a drop down menu making it impossible for customers to get to my product offer . I would greatly change me review if I get to fix the problem.
Aug. 25, 2018
It does not work unless I give a review so it is a non functional app basically a review collector.. I had the same thing from a cheap hotel in Nepal he would only let us pay the advertised price if we would give him a trip adviser review.. are you an Indian do you want some rupies ??? no rickshaw no smoke no guide and no tiger balm that what you say to the people on the street and that what i say to you.. have a nice day my flee market tactic friend...
Aug. 7, 2018
oh, i am stucked in the process of uploading , so i can't entry and use it. what the problem?