Hextom: Free Shipping Bar
Shopify native promotion App, Free Shipping Bar by Hextom
Rating
4.9
feedback
2,994
chart
#131
All reviews
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June 2, 2021
Don't know why the free version is not showing on my website Could you please get back to me as of why?
April 9, 2021
The number displayed on the free shipping bar was not calculated right. I sent a message to the support, and they have not replied to me.
May 19, 2020
I uploaded the free shipping bar but cannot see it on my website. I sent back an email to a welcome email I recieved but got no answer. Their is no contact information
June 13, 2019
I JUST INSTALLED THIS APP AND IT BROKE MY WEBSITE! IMAGES ARE GONE ON MOBILE AND THE TOP MENU IS NO LONGER CLICKABLE !!
May 23, 2019
The Free Shipping bar app doesn't work with my theme (Turbo) despite their support team saying it does. The bar always creates a gap with the top of my page which makes it unusable. My bigger issue is that I can't seem to get their support team to help me resolve this problem so I can use their app. Their lack of customer support is really what's forcing me to give 1-star.
Nov. 22, 2018
Paid to upgrade to the premium version. Tried to display two bars at once for free shipping and another for a free t-shirt and it will only display one. So much for being able to run two promotions. The problem with the secondary goal is it only shows once you've met your first goal. So far I can't do more than one goal and display them at the same time, which is the entire reason for the paid app.
July 24, 2018
I'm really sorry to give this a 1-star review. On the face of it, this was a great app. Unfortunately I use a bit of script that makes my site bilingual, allowing users to swtich between languages. As soon as I installed the Free Shipping Bar, this script stopped working correctly, and random pages were displaying both languages simultaneously. This has never happened before and I've never had issues with other apps (in 3 years of use). I uninstalled Free Shipping, but the problem persisted. I deleted and then reinstalled the language code - still happening. It was only fixed when I re-published an earlier version of the theme, so clearly this app had somehow stopped the language code from functioning properly. Sad, because the bar itself worked great and I would have really liked to have it :(
March 19, 2018
Not impressed with the customer service. If you own a product you should know how to present your product in order for people to want to stick to it. i asked for support and first i got a no we can't do this and then i emailed again they logged into my site but the effort was poor .I did not feel valued or that you wanted to keep me. so i am out. Your product also restricts you . One would want to select certain products in different collections to have the timer but this does not happen.
Nov. 28, 2017
My bar isnt displaying on my site? could you please advise how to troubleshoot this? Thanks!