Rating

5.0

feedback

3,449

Reviews

chart

#98

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    25%
  • Less than a month
    30%
  • Less than a year
    28%
  • More than a year
    11%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the quick response times, helpfulness, and efficiency of support representatives such as Mina, Anne, Evelyn, and Amy. The app itself is described as easy to set up and customize, with features like free gifts, BOGO offers, and visual issue resolutions being particularly appreciated. However, there was one negative review mentioning dissatisfaction with the limited features of the starter plan and perceived unethical marketing practices.

Highlights

Excellent customer support and quick response times
Ease of setup and customization
App features like free gifts and BOGO offers
Positive feedback for support representatives Mina, Anne, Evelyn, and Amy
One negative review mentioning limited features of the starter plan and unethical marketing practices

Rating Breakdown

  • 5
    96% (3,307 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 92% (3,187)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Really great app and the support are super helpful. Austin solved my query really fast and gave clear instucions!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Great app, used for a while and the support team always helpful and efficient.

Using app

--

Total reviews

42

Average rating

5.0

5 / 5 Share

March 23, 2026

I only just started using this app but so far it's working well. And when I had a hard time figuring out a setting I reached out to customer support and Amy was great. She was very quick to respond and was able to help me with my problem. She even went an extra step and offered up an additional helpful tip related to the question I had asked. Great customer service! :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

When setting up, needed some help. Support was available and fixed within minutes.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Used this to help solve a Gift w/ purchase issue I couldn't do with Shopify alone, it worked great! I spoke with Naomi from the support team and she was so helpful in getting me set up the way I was imagining. The full paid version is quite expensive but there are a lot of features and customization options that you can utilize.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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