All reviews

Rating Breakdown

  • 5
    96% (3,406 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (3,277)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2026

Evelyn - Great service

Using app

--

Total reviews

4

Average rating

3.0

5 / 5 Share

April 11, 2026

Fabulous app! Delwyn was super helpful when setting up customisations!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2026

Great customer support. Anne has always been available and ready to help when there's any issue or question.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 10, 2026

This app is so helpful to do different promos on my store, they have great customer service and always help on time! Thanks to Austin today for helping me with my concerns.

Using app

6 months

Total reviews

14

Average rating

4.6

5 / 5 Share

April 10, 2026

Customer service was great and informative with AUSTIN. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Austin is a super star!! Thank you so much for the endless patience you showed when helping me set up!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Mina was SOOOO HELPFUL. Did everything I asked and SO FAST. So wonderful and easy to speak too.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Great service

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

April 10, 2026

The app very promising! It does everything I need in a smooth manner og looks great! Customer service is awesome! Got amazing help from Mina today!

Using app

31 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

April 10, 2026

The BOGO support team is absolutely fantastic — they responded within minutes and solved my auto‑add issue instantly. Very professional, patient, and walked me through every step to ensure the offer works perfectly on my store. I finally have a seamless Buy 1 Get 1 Free experience for my customers, no more confusion at checkout. Highly recommend their support and the app to any Shopify owner who wants a hassle‑free BOGO setup.

Store

ImeBoBo

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2026

Lovely customer support experience - Anne was super helpful and a great communicator.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Even though we’re still on the free plan, Amy from BOGOS responded quickly to our requests for minor adjustments. The app’s features are, of course, excellent, but the support from the backend team is also outstanding, and we have complete trust in them. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Austin was extremely professional, fast, and incredibly helpful. His support was beyond expectations — clear, efficient, and genuinely valuable. He understood the issue immediately and provided the right solution without wasting time. Honestly, one of the best support experiences I’ve had. Highly recommended — thank you again, Austin!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such thoughtful feedback. We’re delighted to hear Austin could step in with the right guidance and make the whole process smooth from start to finish. Your recommendation means a great deal to our team. From BOGOS team with love 💗

5 / 5 Share

April 9, 2026

Great customer service was provided by Evelyn when I did not understand. Very happy

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We’re so pleased that Evelyn could bring clarity and reassurance when things felt unclear. Your kind feedback means a lot to our team. From BOGOS team with love 💗

5 / 5 Share

April 9, 2026

Austin Did a great job. Helped me move my bundle and remove some items from it! App has a lot of feature and function that can help your AOV increase to have more room to acquire customers.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you taking the time to share this feedback. It’s wonderful to know Austin could assist with the adjustments and make the transition smoother for your store. We’re grateful for your support and hope your campaigns continue bringing strong results. From BOGOS team with love 💗

5 / 5 Share

April 9, 2026

Very easy to use, thanks to Anne for the quick support.

Store

Verm-X

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re happy Anne could step in promptly and make your experience a smooth one. If you need further assistance, please feel free to ask us anytime. From BOGOS team with love 💗

5 / 5 Share

April 9, 2026

Mina was absolutely amazing! I had a complex setup, integrating BOGOS with Appstle Subscriptions and OneMobile to create a membership program where subscribers automatically receive a free drink with every food order. Mina was super responsive, walked me through the offer setup, helped me configure the customer tag condition, and made sure everything worked across both our website and mobile app. She was patient, knowledgeable, and went above and beyond to get it right. BOGOS is a powerful app, but what really makes it stand out is the support and Mina is a big part of that. Thank you so much Mina! Anna from BMCorner

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing such a thoughtful review. We’re thrilled Mina could help connect everything smoothly for your membership campaign across both channels. Knowing the final flow matched your goals means a great deal to us, and we’ll be sure your appreciation reaches her. From BOGOS team with love 💗

5 / 5 Share

April 9, 2026

We used Bogos for our very special occasion: our 10 years anniversary. It worked perfectly an whenever I will need a "free gift" app again I will use Bogos!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing us for such a meaningful milestone. It means a lot to know everything ran seamlessly for your celebration, and we’d be honored to support your store again whenever another campaign comes around. From BOGOS team with love 💗

5 / 5 Share

April 8, 2026

Using app

10 months

Total reviews

10

Average rating

4.7

Developer Reply

Thank you for so much for your great review! From BOGOS team with love 💗

5 / 5 Share

April 8, 2026

Great support. Fantastic product.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind note. We’re delighted to know your experience with our team and the app has been such a positive one for your store. From BOGOS team with love 💗