All reviews

Rating Breakdown

  • 5
    95% (2,784 ratings)
  • 4
    3% (84 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 94% (2,736)
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4 / 5 Share

Dec. 1, 2025

Great Customer Support

Store

LevlUp

Using app

17 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 30, 2025

I had issues getting the free gift offer to work on my store, even though I followed all the prompts. However, I was able to chat live with support, even on a weekend at night, and Liam was super helpful. He stuck with the issue and was able to get my offer up and running before my deadline! While I wish the app fired correctly from the first go, it made all the difference to have easy access to such helpful support.

Using app

About 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 27, 2025

Amazing service. They made small adjustments to the product specifically for our needs and did so quickly. While the product doesn’t cover everything we require, the features it does offer work very well.

Store

enibas

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 26, 2025

Store

IKKARI

Using app

About 13 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 19, 2025

We have used this app for years. We are thankful for how much it has grown over the years and that they are constantly optimizing the program. We also appreciate their support team to help us with specific situations. Only feature we wish the app could do is to apply free gifts on the checkout page after discount codes have been applied, however, that is a shopify issue.

Using app

Almost 7 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 25, 2025

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 21, 2025

チャット機能は助かる

Using app

About 14 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 20, 2025

Anne is the best, great support. Helped me a lot. Very Fast. Only problem is that pricing is a bit too much.

Using app

About 19 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 6, 2025

Customer service from Mina is exceptional The app does have a bit of limitations and would be great if the development team look at the feedback on how to improve.

Store

TRUU

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2025

Store

Krass

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 13, 2025

does as it said on the box, and very fast and friendly helpdesk

Using app

Over 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

June 13, 2025

The chat support is really helpful - I needed help with setting up an offer as I wasn't sure what the best template option was, and the team quickly resolved this and got it live in my store. - I like the features of this app so far and am excited to do more with it.

Using app

18 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

June 7, 2025

The app is super helpful with some really powerful features — especially 2-3 that actually make a difference. The best part is their customer support — it’s outstanding! They respond quickly and solve any issue without delay. However, I’m cutting one star for the pricing. For stores doing 400–500 sales/month, especially in India, the charges feel a bit on the higher side. It’s more aligned with US-level pricing. Overall, a great app if you’re doing decent sales and looking for solid support and features.

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 19, 2025

Fast support service added the cart message to the cart drawer in a few seconds :D Still trying the app out but seams promising.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

May 6, 2025

great customer service..specially Anne was really polite

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 15, 2025

Muy buena atención y tiempo de respuesta a problemas y detalles con la aplicación

Using app

5 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Feb. 11, 2025

Daniel was extremly helpful, and kind. Will change to 5 stars once my issue is resolved! <3

Using app

7 days

Total reviews

4

Average rating

4.8

4 / 5 Share

March 3, 2025

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian! The only thing missing is the ability for a customer to deselect automatically added gifts at cart level.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 16, 2024

Anne was so quick and helpful in setting up my offer. She helped me immediately through the chat box to help make the app function on our site and was ready to go in only a few minutes. Really great and quick customer service! The app is great for automatically adding the free gift to the cart so customers don't have to. Just can't use it for buy one get one item XX% off and the design is set besides adjusting the colours but otherwise easy to use.

Store

KIVARI

Using app

17 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 25, 2024

Daniel on the Support team has been an amazing help during this Black Friday/Cyber Monday season. We have multiple gifts and offers running simultaneously and he has been instrumental in helping me troubleshoot offer issues and setup. The team is incredibly quick to respond in general and offers clear communication. The app itself is good. There are a few things I wish were different: 1) the creation of a duplicate gift sku that is created by the app once an offer is activated. This creates a bit of double work when setting up and testing the promo rules. Additionally it creates a weird blank spot at the bottom of the collection page for each gift you create. Not super ideal.

Store

Cos Bar

Using app

11 months

Total reviews

4

Average rating

4.8