All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,824)
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4 / 5 Share

Dec. 18, 2025

The app itself is lacking tiny bit of functionality/feature for bundle offers however apart from that its a great app and affordable. The setup is easy and steps are clear to follow. The support team Amy, Mina, Daniel, Zee and Liam all of them are great and always try to help. I have had some issues initially when I installed the app but despite of the time difference the support was great and helped me resolve the issues. And if the app do not offer something that we wish to do then the team always have a work around or a solution.

Store

Dimples

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

Dec. 10, 2025

the app is pretty flexible. looks like they covered a lot of their bases to make it work for many businesses. i wanted to limit a gift to us customers only. The only draw back is that the gift was set to auto add to cart at $200. However, once they got into the checkout page and used a discount code, their total would dip under $200 but the app couldn't adjust the cart while in the checkout page. I think they said i need to pay for an even higher plan, but i don't remember for sure. In any case, they're still my go to for gift apps. All of the support team have been helpful, especially Anne. And I've had TONS of questions.

Using app

About 2 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Dec. 5, 2025

Using app

About 10 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 1, 2025

Great Customer Support

Store

LevlUp

Using app

17 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 30, 2025

I had issues getting the free gift offer to work on my store, even though I followed all the prompts. However, I was able to chat live with support, even on a weekend at night, and Liam was super helpful. He stuck with the issue and was able to get my offer up and running before my deadline! While I wish the app fired correctly from the first go, it made all the difference to have easy access to such helpful support.

Using app

About 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 27, 2025

Amazing service. They made small adjustments to the product specifically for our needs and did so quickly. While the product doesn’t cover everything we require, the features it does offer work very well.

Store

enibas

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 26, 2025

Store

IKKARI

Using app

About 13 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 19, 2025

We have used this app for years. We are thankful for how much it has grown over the years and that they are constantly optimizing the program. We also appreciate their support team to help us with specific situations. Only feature we wish the app could do is to apply free gifts on the checkout page after discount codes have been applied, however, that is a shopify issue.

Using app

Almost 7 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 25, 2025

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 21, 2025

チャット機能は助かる

Using app

About 14 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 20, 2025

Anne is the best, great support. Helped me a lot. Very Fast. Only problem is that pricing is a bit too much.

Using app

About 19 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 6, 2025

Customer service from Mina is exceptional The app does have a bit of limitations and would be great if the development team look at the feedback on how to improve.

Store

TRUU

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2025

Store

Krass

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 13, 2025

does as it said on the box, and very fast and friendly helpdesk

Using app

Over 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

June 13, 2025

The chat support is really helpful - I needed help with setting up an offer as I wasn't sure what the best template option was, and the team quickly resolved this and got it live in my store. - I like the features of this app so far and am excited to do more with it.

Using app

18 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

June 7, 2025

The app is super helpful with some really powerful features — especially 2-3 that actually make a difference. The best part is their customer support — it’s outstanding! They respond quickly and solve any issue without delay. However, I’m cutting one star for the pricing. For stores doing 400–500 sales/month, especially in India, the charges feel a bit on the higher side. It’s more aligned with US-level pricing. Overall, a great app if you’re doing decent sales and looking for solid support and features.

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 19, 2025

Fast support service added the cart message to the cart drawer in a few seconds :D Still trying the app out but seams promising.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

May 6, 2025

great customer service..specially Anne was really polite

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 15, 2025

Muy buena atención y tiempo de respuesta a problemas y detalles con la aplicación

Using app

5 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Feb. 11, 2025

Daniel was extremly helpful, and kind. Will change to 5 stars once my issue is resolved! <3

Using app

7 days

Total reviews

4

Average rating

4.8