Rating

4.9

feedback

2,582

Reviews

chart

#153

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    27%
  • Less than a year
    41%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team members such as Anne, Mina, David, and others. Customers appreciate the quick response times, clear instructions, and willingness of the support team to go above and beyond to resolve any issues. The app itself is described as easy to use, intuitive, and effective for various marketing strategies. Users also highlight the app's functionality, including free gift offers and bundle setups, as well as the continuous updates and improvements made by the development team. However, there is one negative review that mentions a disappointing experience with the app's functionality and customer service, leading to financial losses for the user.

Highlights

Exceptional customer service and support
Ease of use and effectiveness
App functionality and continuous updates
One negative review highlighting financial losses

Rating Breakdown

  • 5
    92% (2,383 ratings)
  • 4
    4% (103 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (53 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 21, 2025

The functionality is excellent and helps boost sales. The support team is highly responsive and resolves issues quickly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

This is one of the top Shopify apps for support, functionality, and flexibility. After testing numerous BOGO and gifting apps, this was the only one that fully met our needs. Plus, their support team has an incredible response time.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2025

Support is extremely helpful!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2025

Thank you very much for the official help. When I was using the plug-in, I found that the plug-in could not be well integrated with my shopping cart. Finally, with the help of the official staff, I was able to solve this problem easily.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Great support from the team. Support is fast and tries to understand your problems and solve them. Was a great experience using it and special thanks to David and Brian.

Using app

11 days

Total reviews

1

Average rating

5.0

All reviews

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