Rating

5.0

feedback

3,545

Reviews

chart

#90

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    25%
  • Less than a month
    30%
  • Less than a year
    28%
  • More than a year
    10%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team, particularly mentioning individuals like Austin, Anne, Amy, Evelyn, Mina, and Naomi. Users appreciate the quick responses, efficient solutions, and helpful assistance received when setting up the app or resolving any issues. The app itself is described as feature-rich, easy to use, and effective in managing promotions, bundles, and volume discounts. However, some users express concerns about the lack of customization options within the app, especially regarding design elements and user experience. They mention the need to rely heavily on the support team for minor modifications, which can be frustrating for store owners seeking more direct control over customization.

Highlights

Exceptional customer support and quick responses
Feature-rich app with effective promotion management
Lack of customization options and reliance on support team for modifications

Rating Breakdown

  • 5
    96% (3,406 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (3,277)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2026

Evelyn - Great service

Using app

--

Total reviews

4

Average rating

3.0

5 / 5 Share

April 11, 2026

Fabulous app! Delwyn was super helpful when setting up customisations!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2026

Great customer support. Anne has always been available and ready to help when there's any issue or question.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 10, 2026

This app is so helpful to do different promos on my store, they have great customer service and always help on time! Thanks to Austin today for helping me with my concerns.

Using app

6 months

Total reviews

14

Average rating

4.6

5 / 5 Share

April 10, 2026

Customer service was great and informative with AUSTIN. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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