BOGOS: Free Gift Bundle Upsell
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Mina, Evelyn, Anne, and Naomi. Customers appreciate the quick responses, helpful guidance, and patience exhibited by the support team. The app itself is described as easy to use, with many users highlighting its effectiveness in setting up promotions, managing orders, and increasing sales. Some users also mention the customization options available and the smooth integration with their Shopify stores. However, there are a few mentions of minor issues with customization limitations.
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The support team is absolutely outstanding. We're on a vintage, non-OS 2.0 theme, and when we hit a snag with the product page widget, the team jumped on it right away — raised a ticket and had their tech team manually integrate it into our theme. Everything works perfectly now, and they stayed on top of it the whole way through. The app itself is great and easy to use, but the support is what truly sets BOGOS apart. If you're on an older or customized theme, these are the people you want in your corner. Highly recommend!
We use this app almost every week and it works great for our needs. Occasionally we run into a hiccup, but their support team is consistently knowledgeable and responsive. Every issue we've brought to them has been resolved. Our recent experience with Reese was exceptional and drove me to finally write a review. Highly recommend this app.
I have a lot of free-gift-with-purchase promos throughout the year, but Shopify's native capabilities require customers to add the freebie to cart before trying the code. Every promo we would invariably get questions on why they didn't get it added to their cart, do taxes apply to the threshold, etc. It resulted in abandoned carts and a poor user experience, so I went looking for alternatives that would auto-populate the gift once the threshold was met. When I first downloaded BOGOS, I was frustrated by how much needed to be customized to end up looking like I had imagined in my mind. That was, until I found out that the support is unparalleled, even over the weekend! They got me set up in just a few days and implemented every one of my very detailed customization requests. And since then, whenever I've had a customization request, the support has continued to be excellent. Today, Naomi helped me resolve a display issue in 10 minutes. If you're looking for a highly customizable app that allows you to boost AOV, BOGOS is the GOAT.
I had a question about the BOGOS app and Julie was quick with a helpful response that solved my question. Julie was very polite and kind. Highly recommend this app!
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