Gwartzman's Art Supplies review for BOGOS.io Free Gift Buy X Get Y
Feb. 20, 2020
Do not recommend this app. App was not ready upon download. Had to give permission do developer to finish installation and then once fully installed customers were unable to use the checkout button on our store resulting in frustration and loss of sales. This was not fixed for hours after problem was noticed and we did not hear back from Secomapp for far too long after this occurred, only received auto generated emails until after our store had closed for the day. Would have been nice to talk to someone over the phone about our problems but no phone number can be found online. Using this app has brought me doubt to use any third party apps on Shopify.
So sorry for your unhappy experience. Sorry that we are only available and will quickly respond to all your request within our working hours (8.30am -6pm – GMT +7). We have checked carefully and fixed all of your issues. Supporters also emailed and inboxed your Fanpage to follow up your case promptly. Please check and let us know if you need any support.
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