All reviews

Rating Breakdown

  • 5
    92% (2,017 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2016

Great App and outstanding support! Any issues are assisted immediately and even followed up. Nicolas helped us with initial set up within 24 hours and answers any queries in a timely and very helpful manner all for free. Highly recommend based on the support alone, but the App is great too!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2016

We are always trying to give our customers awesome deals and special promos. Free Gifts helped us install offers to our site that Shopify does not have the option for. They installed the app in less than 24hrs for free. Their customer support is great, whenever I've had any questions or problems they have responded quickly and Nicholas has fixed any issues we've had very swiftly! Highly recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2016

Great customer service. I struggled adding the code so Nicolas did it straight away and added it to my site. Great App A**** Customer service :)

Store

Facetox

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2016

I've been using this app for over year now, and they continue to make improvements to it. It's much better now than it was when I first purchased it. In all cases though, it does what it's supposed to and works great. I love that it automatically adds/removes a free gift to the cart based on the criteria you set. The customer service has also greatly improved - I have been receiving responses and code fixes within a day which is important for small businesses that do things on the fly!

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 15, 2016

Excellent software and excellent customer service. I had a settings issue and within 30mins of me emailing them, they solved the issue. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2016

Great.You can help us in solving the problem with using the App in time.And what's more ,it helps us to promote our activity more effectively.Five Stars for your job.

Store

Cupshe

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Mina and Chica were super helpful in solving all of my issues and were prompt with responses and fixes!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2016

Good Support! Fast Response and fix the problem quickly!

Using app

12 months

Total reviews

5

Average rating

4.4

5 / 5 Share

May 18, 2016

nice app with many features, I installed it for my 3 stores and all working well. Support really helpful and very friendly, don't forget to request them to install code for your themes whenever you change to new one.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2016

Nice app , easy to use , we highly recommended

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2016

We are website designers and developers and we have looked at all the buy 1 get 1 apps on the app store several times over. When we came across the Free Gift App it is by far the best app out there for BOGO promotions. It is easy to use for the novice individual and it makes BOGO addition to the website very easy for a shopper to take advantage off. The support we received from Secomapp has been excellent! The only thing I would say is that the name of the app can be a little confusing otherwise we would have purchased this app sooner.

Store

Gymvets

Using app

18 days

Total reviews

2

Average rating

3.5

5 / 5 Share

March 23, 2016

I love using this app for promotions on our website. It really helps cut down on the customer service questions and issues that we've had in the past before using the app. Easy to use and support responds in a timely manner if you need them. I would definitely recommend.

Using app

About 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

March 19, 2016

Great app & support. John is really good in what he does and it has been a pleasure working with them.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2016

If I can give the app and the team 10 stars, I will. Great app, really increase my conversion rate. Highly customizable, and works very smoothly. You know, there are lots of apps out there look good, but not after you get them and realize that they doesn't work as well as they promised or as you wished. Not this one. And the team is extremely helpful and responsive. Always willing to help and solve code-newbie problems I had.

Store

Unature

Using app

About 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

March 15, 2016

I'm giving this 5 stars because their support is awesome. The instructions aren't THAT helpful because each theme is different. They worked with our theme which had a number of varying implementations. The Secomapp team was very flexible with us, entering their code into our theme quickly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2016

Support was great and the app is super too. Fairly flexible and with a little thought and planning, can really help to increase sales and customer interaction in-site. Fab!

Store

Mykitco

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2016

Great app , great support 10/10 :)

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2015

Support is always fast and good, they install everything for you and make sure their app is compatible with your OTHER apps -- not all app suppliers would do this. Price reasonable and functions are useful, they also customize the display of their functions to suit your theme at no extra cost. We have used it for almost a year now and no major problems so far and bugs are always fixed in no time.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2015

Fantastic support, up and running quickly and I didn't even have to mess up my code a few times to get it right like other apps... seems to be doing the job and looks very professional. Highly recommend.

Using app

13 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 15, 2015

John literally set this up in 1 second for me. Love this app. Great Customer service. You da bomb John.

Using app

About 1 month

Total reviews

1

Average rating

5.0