All reviews

Rating Breakdown

  • 5
    96% (3,312 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 92% (3,192)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

Mina, David, Austin, Liam, and the rest of the people on the CS team were a great help. We needed a few days to fix our issue, but that's the way it is with Shopify sometimes, when you're using different apps that don't work well with each other.

Using app

18 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We truly appreciate you recognizing Mina, David, Austin, Liam, and the whole CS crew. Sometimes things can take a little time to sort out - especially when multiple apps are involved - so we’re grateful for your patience and understanding throughout the process. It means a lot to us that you felt supported along the way. We’re always here whenever you need a hand again. From BOGOS team with love 💗

5 / 5 Share

Feb. 11, 2026

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this lovely review! From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

Amy helped me incredibly quickly and efficiently, and I had everything set up in under five minutes. I’ve never experienced support like this with any other app. Highly recommend!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing this wonderful feedback! We’re beyond happy to hear that Amy was able to assist you right away and get everything ready in just a few minutes. Knowing that this was the best support experience you’ve had with any app truly means a lot to our team. Your recommendation is a huge motivation for us to keep delivering that same level of care every day. From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

This is mainly a review of the customer service as we haven't launched the app with full features yet. Daniel and Amy were quick to respond, quick to find a setup issue (it was me, I was the problem all along!) and highlight a solution. Pleasant to deal with and solved my problem quickly. Would recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share this! It’s wonderful to hear that Daniel and Amy were able to respond promptly, pinpoint the configuration issue, and guide you toward the right solution. Thank you again for the recommendation! From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

Evelyn was amazing!! She resolved my problem immediately, no down time, and they even did some custom coding on the spot! I couldn't be happier with the app and the support that I got.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible review! We’re beyond happy to hear that Evelyn was able to jump in right away, fix everything without interruption, and even handle custom adjustments on the spot. It truly means a lot to know you’re satisfied with both the app and the support experience. From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

Sehr guter support

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind. Wir geben immer unser Bestes, um schnell und zuverlässig zu helfen. From BOGOS team with love 💗

5 / 5 Share

Feb. 9, 2026

Anne was super helpful with all my questions. Super fast in communication and getting my offer up and running. It was so great to speak to a live agent and not during business hours. 10/10 customer service :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear that Anne was able to answer all your questions and get your offer live so quickly. Your 10/10 truly means a lot to us, really. From BOGOS team with love 💗

5 / 5 Share

Feb. 9, 2026

Very good support by Mina. She helped me very well and solved my issue immediately

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that Mina was able to assist you promptly. In case of any question, please feel free to contact us anytime. From BOGOS team with love 💗

5 / 5 Share

Feb. 9, 2026

We had trouble activating free gifts on our POS but Evelyn was such a great help in solving it!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re really glad to hear that Evelyn was able to step in and sort out the POS gift activation for you. Thank you so much for sharing your experience! From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

Excellent product experience + customer service

Store

mfish

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re truly happy to know that both the app and our support team met your expectations. Your kind words motivate us to keep delivering real value and attentive assistance every single day. From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

Amazing app and Amy was very helpful when discussing an issue that will be resolved quickly.

Using app

8 days

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for your wonderful review! We're delighted to hear that you’re enjoying the app and that Amy was able to assist you promptly while working through the issue. From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

Super helpful support team. Naomi is just the best. Hey Bogos team ! please she deserves a bonus for her professionalism and impeccable service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re beyond happy to hear that Naomi made such a strong impression with her professionalism and impeccable service. Your shoutout truly means a lot - we’ll definitely make sure your kind words reach her and the whole team. From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

great app

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re really happy to know you’re enjoying the experience with our BOGOS app. Thank you so much for the fantastic feedback! From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

Evelyn really went above and beyond to help me. I am a new user and she kindly offered to fix issues with my store for me. I appreciated that she was patience and helpful!

Store

Mood

Using app

9 days

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for your heartfelt feedback! We’re truly happy to hear that Evelyn went the extra mile to support you, especially as you’re just getting started. Making sure everything runs smoothly for new users is very important to us. From BOGOS team with love 💗

5 / 5 Share

Feb. 7, 2026

Delwyn was very helpful and responded almost immediately when I reached out via live chat. I've enjoyed using this app so far and the setup is pretty seamless.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re delighted to hear that Delwyn was quick to jump in and assist you through live chat. It’s also great to know you’ve been enjoying the app and that the onboarding process felt smooth on your end. Thank you so much for your wonderful feedback! From BOGOS team with love 💗

5 / 5 Share

Feb. 7, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! From BOGOS team with love 💗

5 / 5 Share

Feb. 6, 2026

Je recommande l'app. Le SAV est super réactif et Evelyn m'a beaucoup aidé !

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour votre recommandation ! Nous sommes ravis d’apprendre que notre service client a été aussi réactif et qu’Evelyn a pu vous accompagner efficacement. Votre confiance nous fait très plaisir et motive toute l’équipe à continuer dans cette voie. From BOGOS team with love 💗

5 / 5 Share

Feb. 6, 2026

Store

Austien

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love 💗

5 / 5 Share

Feb. 6, 2026

Helpful, responsive customer support—they assisted me quickly.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to know our team was attentive and able to assist you promptly. Providing timely and reliable help is always our priority, so your words truly mean a lot to us. From BOGOS team with love 💗

5 / 5 Share

Feb. 6, 2026

Using app

13 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! From BOGOS team with love 💗