All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,824)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2023

Awesome! Really appreciate the responsive service from the support team and highly knowledgeable on resolving the issues and the customisations requested by us. Worth of choosing the app. One App for all the offers. Highly recommended.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Good morning thedeconstruct! We are so blessed right now to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer service! We will definitely let the support team know about your kind praise and we are sure that they will be so very happy. :) If you ever need assistance just let us know via LiveChat or our support email [email protected]! You really made our day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 2, 2023

The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Trace Minerals! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 1, 2023

Very quick and easy set up. I had a small issue with my cart(I believe caused by the theme being used, not the BOGOS app) and their support team took care of it very quickly.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Unique eCigs, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 26, 2023

This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.

Store

boscia

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, boscia! We were thrilled to get such positive comments like yours! Thanks to your feedback, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 25, 2023

Easy to use. Kind support. Quick response. I had problem to set what I wanted, but could easily solve problem by customer support in a day.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Puremer Japan, Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to provide you with the finest service possible! All the best! Hannah BOGOS - Customer Support Team

5 / 5 Share

April 24, 2023

Very easy to set up and great customer service quickly helped confirm I had everything right before going live. Thanks Anne!

Using app

About 4 hours

Total reviews

8

Average rating

5.0

Developer Reply

Greetings 1up Racing Official Store! Anne and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :) Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 20, 2023

There were many Free Gift apps, so I chose the one with the most reviews - and I'm glad I did. The set-up was a breeze (I'm not technical), and the support was second to none. Communication is swift and real-time. David was very patient, and the dev team knew their stuff! I highly recommend BOGOS!

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Have a wonderful day, SSS Vault! We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always delighted to be with you. Best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 19, 2023

Great support. The team is always available and willing to go above and beyond to respond to support requests.

Using app

19 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you very much, LOVESKIN! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 18, 2023

This app & development team are amazing! Here is why.... 1. Increased my AOV significantly 2. So easy for anyone to install and setup 3. Best customer service! I had a few modifications to the design and they made the changes so quickly, literally within the hour of being requested. You will not be disappointed. I tried several other apps and never could get them to work properly. This one is top notch!

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Good day Hunny Prints®! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 15, 2023

Customer service that deserves 100 points, responds quickly and patiently explains the operation of the program to me, and perfectly helps solve the problem.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Good morning KeshaSelect! Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise! If you ever need assistance just let us know via LiveChat or our support email [email protected]! You really made our day :) Hannah BOGOS - Customer Support Team.

5 / 5 Share

Oct. 15, 2024

Great app, works perfectly without changing checkout settings like other apps do. Perfect if your website uses many languages! Great Customer service. Special thanks to David from Dev team!

Using app

Over 1 year

Total reviews

15

Average rating

5.0

Developer Reply

Good day Kaio-Dia! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 11, 2023

这个软件非常好,客服很好!之前我们使用了另一款app导致我们网站出现重大bug,花费了4个多小时才发现是之前插件的原因。立马卸载并更换至这个app!谢谢客服Anne! 她帮我了很多并设置好了免费礼物offer

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

你好, 非常感谢您的精彩评论! 安妮读到这里会很兴奋。 感谢您对我们的免费礼品应用程序的信任,我们将更加努力地开发新功能并改进我们的支持团队,以更好地帮助您开展业务。 如果您有任何进一步的要求,请随时通过我们的实时聊天联系我们或发送电子邮件至 [email protected]。 我们永远感谢你! 此致, Hannah BOGOS - 客户支持团队。

5 / 5 Share

April 6, 2023

Easy to use. Very great customer service. Can highly recommed this app for your store. Very flexible to use

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, Woodland Wonders! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Service Team

5 / 5 Share

May 25, 2024

Anne was incredible today working systematically with me to sort some errors in our set up. She is so lovely to work with, super fast and polite. Brian and Alex worked away behind the scenes to solve as well and Daniel also provided speedy help when needed! Would recommend!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Greetings BINIBAMBA! Anne, Brian and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :D Hannah BOGOS - Customer Support Team

5 / 5 Share

April 5, 2023

This app does exactly what we need it for. Adds gifts to the cart based on conditions and also gives people options of gifts. As well as this, the customer service is some of the best I have dealt with, also friendly, knowledgable and happy to help!

Store

Leachs

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Good day Leachs! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 5, 2023

Thank you for the exceptional service and support. I really appreciated the speed at which you helped with reviewing our new theme to meet our timeline. Thank you

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings EnduroShield Australia, It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 4, 2023

I am always receive a amazing support. She find another issues itself and try to solve it for me right away. Thanks Anne

Store

femdisc

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi femdisc! You made our day with your awesome review! Anne will be happy to know that she was able to assist you promtly. With your support, BOGOS team will work tirelessly to improve the app and develop more interesting features. May you need any support, please let us know via our livechat or email us at [email protected]. We're just an email away :) Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 4, 2023

Very good and effective app. Thanks to the customer service staff for their patience in explaining and adjusting

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello 4FunGift, Thank you so much for taking the time to write such a kind review! Thanks to your useful feedback, our development team is inspired to keep improving the software! If you require any additional assistance, please contact us by live chat or email at [email protected]. We're always willing to assist. Our first priority is always to provide you with the best possible service! We wish you the very best! Hannah BOGOS - Customer Support Team

5 / 5 Share

Oct. 27, 2025

Great app, and really good and reactive support. Mina is great

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Good day, Maison Close - FR! Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers. If you want more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to give you the finest service possible! Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 31, 2023

It's straightforward to install and use the app. The staff are very helpful and fast to support and guide you through any doubts. You don't have to worry about the back end.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day Alex Carro Skincare, Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team