All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,824)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2023

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Greetings to you The Detox Market, Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah BOGOS - Customer Support Team

5 / 5 Share

May 31, 2024

Anne is amazing, this app is really useful and I can say this is the best free gift app in shopify. This app have helped us to grow from 4 figures sales to 6 Figure sales. Customer Support is very helpful and help us to solve several problems, enjoy using this app!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day Pettington 柏靈頓獸醫寵物用品, Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 22, 2023

This is one of my favorite apps and I'm optimistic it would help us drive more sales. The support team is great as well.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you Deluxe Shop, We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. Best wishes! Hannah BOGOS - Customer Support Team

5 / 5 Share

March 22, 2023

David was incredible! He was super helpful and knowledgeable and fixed my issue on the spot. I was having trouble setting up a GWP with 2 gifts and he took over and made all the corrections right away so it worked just how we wanted. He also sent screenshots of what he did with explanations so I can execute myself next time. This is not the first time I needed help and they have consistently taken great care of us. They are super professional and have great follow through.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Greetings BIBA LOS ANGELES, Thank you so much for taking the time to provide such a thoughtful comment! Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services! Please contact us via live chat or email at [email protected] if you require any extra assistance. We're always happy to help. Our top priority is to give you with the best service available! We wish you the best of luck! Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 21, 2023

One of the Best App on the Shopify Store. Super Fast Support. Guys are amazing as they have developed a super app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Holy Land Dates! Your lovely review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day ahead, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 18, 2023

Great app that works perfectly as intended on our highly customized website. Even better, this development crew worked quickly and effectively to ensure the app was working perfectly before a large promotion on our behalf.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Arma Sport, We are so glad that our team has been able to support you and your promotion campaign promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve BOGOS more in the future! May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 17, 2023

App works pretty good! We tested a lot of stuff before and it always was a pain. Since we have BOGOS we run minor promotions all the time. Like: get a free Towel, if you buy for more than 40€. Best of all is the support team. It might be, that you need to reconfigure some code on your theme. But this is no problem at all. The team is super responsive and helps you solve any kind of problem.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Mabyen Baby, We can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Our team will work tirelessly to develop new features and improve our support quality so you can have even better experience with your gift promotions! Don't hesitate to drop us a message via live chat or email address [email protected]. We are always willing to assist you! Cheers, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 17, 2023

Super speedy response/help with support! Have had nothing but a great experience with this app! :) Would recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Scribble Prints Co., Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 17, 2023

Great support, really fast and quality answears:)) This app helped us with some issues Shopify couldnt. .

Using app

7 days

Total reviews

6

Average rating

3.7

Developer Reply

Hi Lerni.sk! You made our day with your confidence in BOGOS and your amazing review! That we were able to assist and satisfy you makes everyone here happy! Contact us at [email protected] if you have any further questions or concerns. At any time, we'll be happy to assist you! Have a wonderful day! Hannah BOGOS - Customer Support Team

5 / 5 Share

Nov. 14, 2024

Super simple app, very easy to use and set up offers quickly. Have not had any major issues with other site functionalities. The support team has been available every step of the way - even during the trial period - Mina, Anne, Louis and Chica were amazing and super helpful in answering all of my questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Good day BondiBoost.com! Anne, Louis and Chica are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 13, 2023

Had a small issue with the setup and the team was able to get to fixed immediately. Shout out to Anne and Louis that assisted with service recovery. Appreciate it! - Janice

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day escentials.com, Thank you so much for your thoughtful words on BOGOS. Our agents Anne and Louis are even happier to know that you are satisfied with their support! Your comment means a lot to the team and we'll do all we can to enhance the service for our long-term clients. If you still have questions, feel free to reach out to us at [email protected] or via live chat. We're always happy to help out if you need it! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 10, 2023

Great customer service, fast response and app works well on website, made our promotion really easy :)

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much MIRROR WATER, Our team was thrilled to get such positive comments! Thanks to your kind words, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Service Team

5 / 5 Share

March 8, 2023

Very good service, good support and very good attention, I had a problem with the publications, but they managed to help me and advise me without hassle and with very good patience.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi silviastrauss, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 6, 2023

It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day My Essential Feelings! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 1, 2023

Super app! Gemakkelijk gifts aan te maken. Vriendelijke en behulpzame customer service. Ze reageren snel.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Cari Aruba Aloe NL! Siamo molto felici e grati per la tua fantastica recensione dei nostri servizi! Quella nota ci aiuterà sicuramente nel nostro cammino per ottenere un'assistenza clienti perfetta! Se hai bisogno di qualcosa, sentiti libero di contattarci tramite LiveChat e la nostra email [email protected]! Ti ringrazio davvero :D Hannah BOGOS - Team di assistenza clienti

5 / 5 Share

Feb. 20, 2023

Anne was great to chat with, she provided very quick support. The app is very simple & easy to use! Highly recommend.

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Paw Pantry! Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :D Hannah BOGOS - Customer Support Team

5 / 5 Share

Feb. 17, 2023

Anne and Louis provided us with excellent customer service. They helped us set the app up and resolved all our queries in a prompt and professional manner. It was a fantastic experience. Thank you!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you etikette, Our team, especially Anne and Louis, want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Hannah BOGOS - Customer Support Team

5 / 5 Share

Feb. 10, 2023

Great customer service! David helped us to get our app to appear on our 7 stores exactly the way we wanted them! Can't recommend enough!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Have a fantastic day, TENGA Store Europe! The Free Gifts customer service staff is grateful for your kindness and love. Especially David, he is very happy about the excellent feedback we've received:D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Jan. 27, 2023

Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Good morning Victoria Beckham US! Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise! If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com! You really made our day :D Hannah Customer Support Team - Free Gifts

5 / 5 Share

Jan. 26, 2023

Excellent app with an impeccable dev and support team. Installation and configuration is a breeze and the app performs precisely as required. Dev and support happy to discuss and swiftly make minor customisation in line with our customised theme. Highly recommend and commend. 5 Star!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Victoria Beckham UK, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah Free Gifts - Customer Support Team.