All reviews

Rating Breakdown

  • 5
    96% (3,266 ratings)
  • 4
    3% (88 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 93% (3,153)
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5 / 5 Share

March 13, 2024

Thank you very good support. Mina was very efficient and fast

Store

Poméol

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Mina is a really great support, helped us a lot!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2024

Quick, efficient and friendly service that fixed my problem!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

muito bom o atendimento, perfeito!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

It works as intended, and support are incredibly fast to respond to any issues and even faster to resolve them, specifically Mina is very helpful.

Using app

7 months

Total reviews

10

Average rating

4.8

5 / 5 Share

March 8, 2024

Just started using the APP, so far so good, I appreciate the app support Mina, she is very patient and helpful, thanks to her help, the customisation for our shop was well done! Bravo Mina!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

David, was very helpful in setting up the app and the configuration. He did it based on the criteria I needed and this helped me a lot.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

We've tried several BOGO apps and this one solved a huge issue - allowing a free gift plus being able to use discount code. Most Apps kept removing the "free" price of a promo item once a discount code was used at checkout and applying the discount code pricing to the free item. This app separates your "free" or gift item and allows you to keep it as free while applying a discount code to your other products. AND - the support is AMAZING. The chat support is 24 hours on weekdays, extremely helpful and nearly instant. While I haven't needed support because of an issue, I have reached out to support for random questions and both times Mina has been super helpful. 5 stars all around. If you get hung up on the price, get over it. This is a great app. If you're store is doing well, this is a drop in the hat.

Using app

28 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Customer response and development team response are fast. I am satisfied with the overall service and am using it well in our e-commerce business.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Mina was incredible at helping me set everything up! She double checked with me to ensure the GWP was set up correctly, and guided me through the entire process. Really excited to use this app to it's full potential, and pleased I didn't have to spend hours trying to figure it out

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Great app! The new version is versatile, has great customer service and is fast and efficient!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2024

The support person was very kind and provided support in an easy to understand manner.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I very much appreciate the support I got today from Daniel to help me set up my offer and customize the look and functionality to my website branding and customer needs. He was very responsive and listened to what I wanted my offer to look like on screen for my customers. So far so good!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2024

Needed help on a Saturday and even though support was technically closed, Mina hopped on and saved the day! She couldn't handle the technical aspect of the fix so she found a senior dev (Alex) to come in and fix the problem. THEY ROCK!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

Amy and Brian from dev team support were super nice and showed me what I was looking for

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The app works very well, and customer service has been great! I always get answered quickly, and all representatives are very nice. Anne and Brian helped me with upgrade today, quick and smooth experience!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Una aplicación muy completa para ofrecer regalos, el soporte y la ayuda proporcionada por Mina han sido inmejorables, nos ha proporcionado varias soluciones personalizadas para optimizar la experiencia del usuario. --- A very complete application for offering gifts, the support and help provided by Mina has been unbeatable, it has provided us with several personalized solutions to optimize the user experience.

Using app

About 2 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Feb. 28, 2024

Mina's support is wonderful. Thanks so much

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2025

TIMBER heeft me heel goed geholpen! ze zijn altijd heel snel parraat als er iets is, echt topklantenservice

Using app

About 1 year

Total reviews

3

Average rating

5.0