BOGOS: Free Gift Bundle Upsell
Free Plan Ready - Shopify app for Free Gift, BOGO,...
Rating
4.9
feedback
3,024
chart
#163
All reviews
Review RSS Feed
Aug. 30, 2022
We're able to achieve free gift promotions with ease. The best part is their support team - very responsive, very proactive in providing solutions, and takes time to explain procedures clearly. Thank you and keep it up!
A good day to you, Altenew Partner Team! Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients. If you need more help, please contact us via live chat or email at [email protected]. We are always happy to help. Our top priority is to provide you with the best service possible! Best wishes! Hannah Free Gifts - Customer Support Team
Aug. 30, 2022
Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.
Good day to you Kuppy, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Hannah Free Gifts - Customer Support Team.
Aug. 25, 2022
Their customer service is amazing...super speedy responses and very helpful. App is easy to use and works like a charm! :)
Thank you so much, Jenette All Natural Skin Care! That review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day! Hannah Free Gifts - Customer Support Team
Aug. 19, 2022
Amazing Customer Service: I have been on Shopify for many years now and have tried a lot of apps over time... nothing compares to the customer support I received form David, it was 1. extremely quick AND off hour (as I decided at 6pm to set up a new app for an email going out at 6am the next day) but 2. also very friendly and easy along the way... I'm excited to continue to use this app and have access to other (hopefully equally as awesome) Customer Representatives like David.
Hello there, Substance Nutrition, We at Free Gifts appreciate the good vibes you're sending our way :D David is overjoyed to hear that you are satisfied with his assistance! In order to improve our service, our team will continue to strive for greater excellence! If you require assistance, please contact us via Livechat or email at [email protected]. Have a fantastic day! Hannah Free Gifts - Customer Support Team
Aug. 17, 2022
Pas encore testé en ligne pour voir les résultats en terme de vente, mais le support pour l'installer et faire les adaptations est au top !
"Bonjour lemondedepoppy.com, Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien. Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à [email protected]. Nous sommes toujours disponibles pour vous aider si vous en avez besoin ! Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D Nous espérons vous être utile! Hannah Cadeaux gratuits - Équipe d'assistance à la clientèle"
Dec. 4, 2024
Truly, their customer service system is amazing! Anne helped answer all my questions, solved the problem, and made my day! Thank you so much, Anne! :)
Good day to you Wishtrend! Thank you so much for your thoughtful comments about our assistance :D Your positive feedback has given us a boost in confidence, espcially David, and we will use it to improve our services! If you have any questions, please contact us via Live Chat or email at [email protected]. We look forward to assisting you once more! Best wishes, Hannah Free Gifts - Customer Support Team
Aug. 12, 2022
We use this app to run more complex gift-with-purchase promotions and it's been a great tool! It's easy to navigate for simple promotions that we want to run, but it can get more confusing when there's more complexity to the promotions.. Although it can get confusing at times, I give this app 5 stars because of the excellent customer support! They are always quick to respond to my questions (even though we have a 14 hour time difference!), help me set up promotions, and help us customize pop-ups to fit our brand + styling. I've recently been working with David and he has been very helpful in solving our problems and walking me through everything so I understand clearly...and I ask a LOT of questions. My advice - reach out for help if you get stuck or if you don't like how something looks!! They're so helpful and supportive - it's been a great experience so far!
"Good day to you Barefaced! Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Hannah Free Gifts - Customer Support Team.
Aug. 12, 2022
David was quick to solve our problems and help us get our free gifts organized! Great app and better customer service!
Good day to you coastland apparel, Thank you so much for leaving us so awesome a review! Your precious feedback motivates us to keep improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Hannah Free Gifts - Customer Support Team.
Aug. 12, 2022
Great service and very fast response, especially David, helped me a lot to set up the APP, highly recommended!
Hello there Ocare Health&Beauty! Thank you so much for taking the time to write such an amazing review! David is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services. We'll always look forward to seeing you! Please contact us at [email protected] at any time via live chat or email. We eagerly await your call! Best regards. Hannah Free Gifts - Customer Support Team.
Aug. 10, 2022
Anne and Brian from the support and development team helped me resolve my issue in a short span of time and I really appreciate their help. Thanks a lot team!
Hi Discovery House Distributors Pvt Ltd, Thank you so much for leaving so awesome a review! Anne and Brian would be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah Free Gifts - Customer Support Team.
Aug. 9, 2022
Customer service has helped to solve the problem. So far everything is working. Thanks~ If you have any problems, please ask their customer service first. Remember to back up the theme before installing apps.
Dear Qcare Asia, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Amber Free Gifts - Customer Support Team.
Aug. 8, 2022
It allows you to add the free gift to the cart, which we find makes for alot better conversions then simply stating it comes with it. We also had an issue (our own fault) and the company not only told us what was wrong, the went ahead and fixed it as a draft, and then followed up two days later just to be sure it was still working.
Hi Forest Glory, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Louis Free Gifts - Customer Support Team.
Nov. 25, 2022
This app is extremely useful for setting up different offers for our store. The customer service and support is top notch and they are always available when you need help! Definitely would recommend this app to anyone using Shopify!
Good day to you The Good Patch! Thank you so much for taking the time to leave such a wonderful review! Our team will work even harder to develop new products and services if you continue to support us. We'll always be happy to see you! Please contact us at any time via live chat or email at [email protected]. We are eagerly awaiting your call! Best regards, Daniel Free Gifts - Customer Support Team.
Aug. 6, 2022
Very impressed with the product and the customer service is extremely swift! It is a really good to be able to offer a free gift with purchase, cheaper than a monetary discount and is a lovely suprise and delight for customers
Good day Beauty & Seoul, We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email at [email protected]. We are always ready to support you! Best regards, Robert Free Gifts - Customer Support Team.
Aug. 5, 2022
Good for adjusting promotion mechanism like free gifts for selected items Support team helps so fast whenever I get the issues during the proceed of setting the mechanism!
Good morning, MEDICUBE MY!. Thank you very much for your thoughtful remarks! Right now, our entire crew is ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. We'll be there for you whenever you need us! Best to you, Ellie Free Gifts - Customer Support Team
July 26, 2022
so helpful and was wondering the entire time! The helped me in all of my customizations and requests!
Good morning, shopwristdrip! We are grateful for your warm words. Right now, the entire staff is thrilled! Because of your support, we'll keep working hard to enhance both our offerings and the customer experience for our devoted clients. Please get in touch with us via live chat or email at [email protected] if you need help. If you want assistance, we are always available! We hope to be able to help! Gordon Free Gifts - Customer Service Team
July 22, 2022
I just launched my 1st promo using this app and it's awesome. The app took 2 seconds to install, and customer service sent me a live chat message offering their assistance to help me launch my first promo. I honestly did very little work which was really nice being new to the service. The app is really intuitive to use and customer service was 5 stars!
Greetings, Kate's Real Food, We at Free Gifts appreciate the positive energy you are sending our way:D David is pleased to hear that you are satisfied with their help! In order to enhance our service, our personnel will continue to strive for greater quality! If you need help, please get in touch with us by Livechat or email at [email protected]. We are overjoyed to have you here! Brandi Free Gifts - Customer Service Team
July 15, 2022
Amazing app, working seamlessly and does exactly what it is supposed to do, also the support team is great and very helpful.
Thank you kindly, Fiery Cosmetix! We were ecstatic to hear such good feedback! We now have even more drive to improve our services in the next days as a result of your efforts:D If you need help, please contact us by Live Chat or by email at [email protected]. Have a fantastic day! Shannon Free Gifts - Customer Service Team
July 12, 2022
Die App an sich erfüllt ihren Zweck. Top und herausragend ist der Service. Sobald man nicht weiter weiss, nimmt sich jemand des Problems an. Das spart Zeit und Nerven
Hallo ananné, Wir freuen uns auf Ihr positives Feedback! Gerade jetzt ist unser ganzes Team begeistert! Wir werden weiterhin hart daran arbeiten, unsere Produkte und das Erlebnis unserer treuen Kunden mit Ihrer Unterstützung zu verbessern. Wenn Sie Hilfe benötigen, kontaktieren Sie uns bitte per Live-Chat oder senden Sie uns eine E-Mail an [email protected]. Wir sind immer verfügbar, um Ihnen zu helfen, wenn Sie es brauchen! Entschuldigung für eventuelle Übersetzungsfehler, da wir Google Translate für Deutsch verwendet haben :D Wir hoffen, Ihnen nützlich zu sein! Dave Kostenlose Geschenke - Kundendienstteam
May 1, 2024
Great app for exactly what we needed and the support is brilliant - Anne was so helpful!
Good day, DR.VEGAN Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers. If you want more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to give you the finest service possible! Best wishes, Sarah, Free Gifts - Customer Service Team