All reviews

Rating Breakdown

  • 5
    96% (3,267 ratings)
  • 4
    3% (88 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 92% (3,153)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2024

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

Using app

Almost 3 years

Total reviews

13

Average rating

4.5

5 / 5 Share

Feb. 18, 2026

app works well and has great customer service

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

The app works really well and the support team is amazing! Doesn't matter what time it is, they reply very quickly. Thanks to Anne and Brian for all the help!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

It took a while to set up the first offer but once that was done, I was off and running. The customer support team were very helpful and quick in responding to my questions and the devs were great at fixing issues with the website and customising solutions were possible. It's 5 stars from me!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 20, 2024

Mina offers awesome support.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I have come across apps which has great functionalities but poor support. This one's different! The team have been exceptional in assisting our requests. From removing the brand mark to customising the slider. Anne and Brian went over and beyond assisting us with all our request. And the app! Just what I perfectly need. Straightforward and amazingly does the job and more!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Good experience so far! There were some unexpected conflicts between my theme and the app when first installing, but the support team was incredibly responsive and fixed everything straight away. Many thanks to Anne & Luis for their fast help and clear communication.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Really helpful app, easy to install and use and the support is above and beyond. Mina was very friendly and quick to help us to create new offers and update the app version. Highly recommend.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Great app, works well with other integrations and does anything you need for free gifting. Mina from the support team was very quick and kind to help me solve my issues while setting up the app and the offer. Highly recommended!

Store

PENDI

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Fast, 24 hr customer service. No hassle app that accomplished gwp very easily. Great customer service team that answered questions quickly. Mina gets it done! Great product & team!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

The functions are very complete and fully meet my needs. Any problem will be solved perfectly by customer service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I love this app, ive tried others but always come back here. Easy to use and great customer service who always help immediately, especially Mina.

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Very quick response from MINA and good customer service !!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Great app! Mina's support of the app is very good, professional, and generous. Thank you BOGO team.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Great support from Mina. Managed to get the offer live in minutes

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Great app. Works wonderfully and quick and helpful support team.

Using app

About 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 12, 2024

Very helpful customer service team! App works well & automatically adds free gift to cart when customer meets minimum spend. Very professional looking. Thank you!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

David went beyond the 5 stars above! He personally helped me design the gift promo and even added some nice touches to it! Love this app as well, it fits my needs pretty good! Im going to try other features as well

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 11, 2024

Fast and effective support, I had problems using the app first time, but Mina helped me out with my problem and explained me how it works.

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

I have never experienced such incredible customer service. The setup process was incredibly fast because the team offered their help from the very first second. They were able to meet all my expectations and, most importantly, they didn't hesitate to customize certain features for my website. I wholeheartedly recommend them 1000%.

Store

CAPS ME

Using app

About 1 hour

Total reviews

7

Average rating

5.0