BOGOS: Free Gift Bundle Upsell
Free Plan Ready - Shopify app for Free Gift, BOGO,...
Rating
4.9
feedback
3,024
chart
#163
All reviews
Review RSS Feed
June 3, 2022
Great app! David Nguyen is supportive! Fast response and informative! There is nothing more to expect!
asianoeki, Have a fantastic day! The Free Gifts customer service team is grateful for your kindness and affection. We are ecstatic to have received such good feedback, and David is the happiest of all of us:D If you have any questions, please contact us by LiveChat or email at [email protected]. So happy to be working with you Daniel Free Gifts - Customer Support Team
June 2, 2022
David & Louis were very helpful and knowledgeable. They managed to fix my issue for me and even gave me tips to manage our store.
Have a fantastic day, Bloom Connect SG! The Free Gifts customer service staff is grateful for your kindness and love. David and Louis are very happy about the excellent feedback we've received:D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Lucas Free Gifts - Customer Support Team
June 1, 2022
Good customer care support and useful app. The guidance through chat support was really helpful. Much better than shopify's own support,
Good morning, Dermame. Thank you very much for your thoughtful remarks! Right now, our entire crew is ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. We'll be there for you whenever you need us! Best to you, El Free Gifts - Customer Support Team
May 30, 2022
The app is very easy to use. The Secomapp team is very helpful in customizing the features. Dave and Henry are both so patient in accommodating the requests and queries. Keep up the good work!
Thank you so much, Jurlique Australia! That review made us very happy! David and Henry are speechless right now due to their excitement! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day! Ellie Free Gifts - Customer Support Team
May 27, 2022
The app is pretty user-friendly and straightforward. Reaching out to the Secomapp team is really easy via Livechat/Email and I always appreciate how David, Ellie, and Louis from the team are always helpful at answering questions on functionality or troubleshooting any issues within their scope. Thanks for the assist always!
Have a wonderful day, Alex Woo Inc.! The Free Gifts customer service team appreciates your generosity and love. We are overjoyed to have received such a positive feedback, and David is the happiest of us all:D Please contact us via LiveChat or email at [email protected] if you have any questions. I'm glad we're working together! Steven Free Gifts - Customer Support Team
May 27, 2022
Thank you David and Louis for the thousand requests we made. We have a complex website but the app worked as soon as it was installed - the back end is very strong. Definitely will recommend this app around for the features available and the amazing customer service.
Hello there, Vetopia Online Store. We at Free Gifts appreciate the good vibes you're sending our way:D Louis and David are overjoyed to hear that you are satisfied with their assistance! In order to improve our service, our team will continue to strive for greater excellence! If you require assistance, please contact us via Livechat or email at [email protected]. Have a fantastic day! Amanda Free Gifts - Customer Support Team
May 26, 2022
I was so excited when I saw the customer service, they are like my friend. they did really a great job. I will recommend this great plugin.
Good day, Ambi Skincare. Thank you so much for your kind words! Our entire team is overjoyed right now! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support. If you need help, please contact us via live chat or by email at [email protected]. We will be available whenever you require us! Best wishes, Dave Free Gifts - Customer Support Team
June 19, 2023
This is a must-have app! definitely increases conversion rates. Similar applications charge double and also restrict based on traffic, which is absurd. Above everything, excellent customer service! Thanks to Mina, Ellie, David, and Henry for their assistance in customizing the app to match my site. I have no words to thank this wonderful team for providing the best service I have ever received! recommended!!
Epic Loot Shop, have a wonderful day! Your kindness and love are greatly appreciated by the Free Gifts customer service team. Ellie, David, and Henry are overjoyed that we have received such a positive review:D Please contact us via LiveChat or email at [email protected] if you have any questions. I'm glad we're working together! Ben Free Gifts - Customer Support Team
May 20, 2022
Great support from Anna, really fast and professional! This app is great to use for all your upsell!
Good day, BALR. Thank you so much for your thoughtful comments about our assistance:D Your positive feedback has given us a boost in confidence, especially Anne, and we will use it to improve our services! If you have any questions, please contact us via Live Chat or email at [email protected]. We look forward to assisting you once more! Best wishes, Daniel Free Gifts - Customer Support Team
May 9, 2022
Very helpful customer service and easy set up with the help of their team. App works well and looks great on my website
Hello Worry Rings, Thank you so much for your thoughtful comments about our assistance:D Your positive feedback has given us a boost in confidence, and we will use it to improve our services! If you have any questions, please contact us via Live Chat or email at [email protected]. We look forward to assisting you once more! David Free Gifts - Customer Support Team
May 4, 2022
This app does exactly what the client needed, pretty easy to implement. But what really surprised me the most is the support. Even on trial, the support (chat and email) helped us so fast and that's pretty important nowadays. Really glad to opt on this app.
Hello Conservas Pinhais, We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require our assistance, we are always available! We hope to be of assistance to you! Ellie Free Gifts - Customer Support Team
May 3, 2022
Customer service at its best! David is at the top, I would say even a genius. Professional staff, I thank him from the bottom of my heart!
Greetings, Mon Adorable Félin! We here at Free Gifts love the great vibes you're sending our way:D David is ecstatic to learn that you are pleased with their assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Steven Free Gifts - Customer Support Team
May 2, 2022
We've been using this app for years without any issues! Today we had a small hiccup during our Mother's Day promotion, but the developer team at Secomapp fixed it within the hour (outside of their regular business hours!) so that we wouldn't have any delay in our user experience. Truly the best customer service. Fast, reliable, and always friendly. #miracleworkers saving my Monday. Thank you!!
Hi Au Naturale Cosmetics, We are ecstatic and grateful for your compliments on our services! That note will surely aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best regards, Daniel Free Gifts - Customer Support Team
May 2, 2022
Great app for us to use when we want to give a little extra boost to our seasonal promotions. And most importantly, EXCELLENT support when we need help.
Skull Shaver, I hope you're having a good day. We sincerely appreciate your amazing review! Right now, our entire crew is overjoyed! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support. If you need any help, please contact us by live chat or email at [email protected]. We are always available if you want our assistance! We looking forward to assisting you! David Free Gifts - Customer Support Team
April 29, 2022
We were looking for an app that would automatically add a bonus item to the cart and this app just ticks all the right boxes. Great app, pretty straight forward to use. Once familiar with the app, quite easy to use. The best part? David and Henry provided amazing support (much appreciated!) and very quick to respond and action.
A warm thank you to you, Tefal Shop! That review has brought a lot of joy to our hearts! Because they are thrilled, David and Henry are speechless right now! We now have even more drive to improve our services in the days ahead thanks to you:D Please contact us via Live Chat or email at [email protected] if you require any assistance. Have a wondrous day! Robert Free Gifts - Customer Support Team
April 27, 2022
The app is very useful for setting specific parameters for adding free gifts, and the support is fantastic. Thanks a lot to David for helping us out!
Dear Cidrani | Fermented Microdrinks, That is such a heartwarming review! David is overjoyed right now! Thanks to you, we now have even more motivation to improve our services in the future:D If you ever need assistance, please contact us via Live Chat or [email protected]. Much love, Brad Free Gifts - Customer Support Team
April 26, 2022
This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.
Hello Bondi Sands Europe, We at Free Gifts appreciate the kind compliments you just left :D This review will be immensely helpful to us as we seek to provide the best possible customer service! Please contact us via Live Chat or email at [email protected] if you have any questions. I eagerly await the opportunity to serve you! Blake Free Gifts - Customer Support Team
April 20, 2022
Great App! It does exactly what it promises. I had some difficulties setting it up manually, but the customer support (Anne <3) is really quick, kind and helpful. They set everything up for you in a matter of minutes.
Good day to you Simmi Gioiellerie, We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. Best wishes! Dave Free Gifts - Customer Support Team
April 18, 2022
This app has helped to solve a massive problem with our business, which was creating an unlimited variation of "buy x, get y and z free" offers from an extensive product selection. Along with this, having super handy features such as creating start and end dates, along with running offers based on customer tags, is leading to increased automation on our part, saving alot of time! Customer service is also amazing, thanks to Anne, Ellie and Louis for the speedy installation and listening to my endless questions :)
Hello HOME-X, We here at Free Gifts adore the positive vibes you're sending our way:D Anne, Louis, and Ellie are ecstatic to learn that you are pleased with their assistance! Our team will continue to strive for greater excellence in order to improve our service! Please contact us via Livechat or email at [email protected] if you require assistance. Have a wonderful day! Amanda Free Gifts - Customer Support Team
June 25, 2024
I installed this app to give away free product for customers to choose in the cart when spending a specific amount. This app does it perfectly. Easy to setup. I needed some style changes to match the store and these were completed by the app dev team within hours of the request. Fantastic service and thoroughly recommend. Thank you to Anne for being so helpful and quick!
Using app
Almost 3 years
Total reviews
5
Average rating
4.6
Dear Zero-G Digital Audio Samples and Soundware, We are ecstatic and grateful for your wonderful feedback on our services! That note will undoubtedly aid us in our quest for outstanding customer service! Feel free to contact us via LiveChat or email at [email protected] if you have any questions! All the best! Ellie Free Gifts - Customer Support Team.