All reviews

Rating Breakdown

  • 5
    96% (3,365 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (3,242)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2024

Mina was incredible at helping me set everything up! She double checked with me to ensure the GWP was set up correctly, and guided me through the entire process. Really excited to use this app to it's full potential, and pleased I didn't have to spend hours trying to figure it out

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Great app! The new version is versatile, has great customer service and is fast and efficient!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2024

The support person was very kind and provided support in an easy to understand manner.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I very much appreciate the support I got today from Daniel to help me set up my offer and customize the look and functionality to my website branding and customer needs. He was very responsive and listened to what I wanted my offer to look like on screen for my customers. So far so good!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2024

Needed help on a Saturday and even though support was technically closed, Mina hopped on and saved the day! She couldn't handle the technical aspect of the fix so she found a senior dev (Alex) to come in and fix the problem. THEY ROCK!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

Amy and Brian from dev team support were super nice and showed me what I was looking for

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The app works very well, and customer service has been great! I always get answered quickly, and all representatives are very nice. Anne and Brian helped me with upgrade today, quick and smooth experience!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Una aplicación muy completa para ofrecer regalos, el soporte y la ayuda proporcionada por Mina han sido inmejorables, nos ha proporcionado varias soluciones personalizadas para optimizar la experiencia del usuario. --- A very complete application for offering gifts, the support and help provided by Mina has been unbeatable, it has provided us with several personalized solutions to optimize the user experience.

Using app

About 2 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Feb. 28, 2024

Mina's support is wonderful. Thanks so much

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2025

TIMBER heeft me heel goed geholpen! ze zijn altijd heel snel parraat als er iets is, echt topklantenservice

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Perfect support by Mina for a perfect app!

Using app

About 1 hour

Total reviews

20

Average rating

4.4

5 / 5 Share

Feb. 26, 2024

Great support and communication!

Store

Kotia

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Outstanding 5-star support from Mina. I couldn't ask for more. She quickly sorted out the issue. This app is outstanding as well. Best I've used.

Using app

12 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 24, 2024

Mina provides exceptional service!

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I really like this app and its seamless integration into my site. I use a separate PageFly builder app to design the site and it worked flawlessly through the site without any modifications. The service chat box option was nice and responded immediately to all my customization requests. My only suggestion would to be to allow the end user (myself) to be able to fully customize fonts and colors without having to ask the app developers. Although they fixed everything to my liking, I personally prefer to have the ability to change these things myself, if need be. Overall, I look forward to seeing increased AOV’s by this integration and the setup process was done extremely quick. Thanks for an amazing app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Brilliant. Support is always unbelievable when you need help. MINA is a gem!

Store

JOGA

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Great app, great support team. The best BOGO app!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Needed a quick customization to the cart and David and Louis quickly made the adjustments on a live site.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Easy to use and the customer service was 10/10! Very helpful and fast to action all queries. Highly recommend.

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Customer Service is amazing! Anne and Wayne have been of huge assistance. Highly recommended app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0