BOGOS: Free Gift Bundle Upsell
Free Plan Ready - Shopify app for Free Gift, BOGO,...
Rating
4.9
feedback
3,023
chart
#163
All reviews
Review RSS Feed
Oct. 1, 2021
I love how easy-to-use and reliable this app is. The support team are great and very responsive. The app provides a neat solution to quite complex problems that are notoriously hard to solve natively in Shopify
Good day to you DID electrical, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Sam Free Gifts - Customer Support Team.
Sept. 29, 2021
The best free gifts app from Shopify. Excellent support, easy to use and it doesn't use coupons to make the gifts, so customers can apply the discount of their affiliate.
Good day MAX PROTEIN®, We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.
Sept. 24, 2021
Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.
Good day to you Koko Black Chocolate, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app features and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Sam Free Gifts - Customer Support Team.
Sept. 17, 2021
Used the app to create a buy one get one free offer. When I had a small glitch the support team (especially Trix) were very quick to resolve the issue.
Dear Spacemasks, You really made our day with your kind words! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! If you need further support, we will always be waiting for you at live chat or [email protected]. It's always our pleasure to assist you! Best regards, Alex Free Gifts - Customer Support Team.
Sept. 17, 2021
First of all, the feature offered, to have free gifts popping up when customers put select merchandise in cart, is a feature that I had tried to find an app for, for a long time...really happy to have found that Secomap offers this. That said I am also thankful for the customer support. Support has been available around the clock. I also appreciate that the app team is volunteering to fix any arising issue for us, instead of sharing instructions only. This is has been very helpful to me since sometimes I simply do not have time to be sidetracked and try to learn how to troubleshoot various apps. So, Thank you again, Trish and the team!
Hi Destination Gold Detectors, Thank you so much for leaving so wonderful a review! Trix would be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Martin Free Gifts - Customer Support Team.
Sept. 14, 2021
I used this app to help me add free gifts at the checkout when full-sized items were ordered. The app was good to start with, but I encountered a few areas that needing improving specifically to my site. The team were amazing in fine tuning certain areas for me, including a much faster re-fresh of the checkout. They provided an almost bespoke service with amendments which has made my life much easier and reassured me for launching the site. Thank you!!
Dear Robyn Skincare, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
Dec. 21, 2023
Amazing app for free gifts! Very easy to setup and configure. Using it since a year now. Great support.
Good day to you belif India, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Martin Free Gifts - Customer Support Team.
Sept. 14, 2021
Absolutely first class customer service. Trix was able to answer and resolve a small issue I was having when displaying an offer generated by the app with a 3rd party checkout slide bar. App works perfectly now on both desktop and mobile devices.
Hi The Boujie Lounge , Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Sam Free Gifts - Customer Support Team.
Sept. 8, 2021
Louis and Trix were great in helping me resolve my App issue in a quick fashion. communication was great too.
Nice day to you Above The Collar, Thank you so much for leaving so awesome a review! Louis and Trix would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Sam Free Gifts - Customer Support Team.
Sept. 7, 2021
The Support is really helpful and nice, you can ask for help at any time and they will make it resolved for you.
Good day to you Sanfe, We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Sam Free Gifts - Customer Support Team.
Sept. 6, 2021
Best support I have received from any app company on here. I had a few issues with speed and a minor issue with the banner. Fixed them all quickly. Thanks!!
Dear Metaldetectingshop.com, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Ellie Free Gifts - Customer Support Team.
Dec. 23, 2021
Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.
Hi Robinsons Singapore, Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Martin Free Gifts - Customer Support Team.
Sept. 1, 2021
Great experience, very helpful support team, chat option is brilliant- there is always someone who can solve any issue fast. Five star for sure!
Dear PEAK HORSE, Thank you so much for your awesome feedback on our app and support! We could not be any happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Sam Free Gifts - Customer Support Team.
Oct. 9, 2025
The most amazing customer support, so responsive and thorough in their help! Everyone I've interacted with over the last year has been incredibly helpful. Special shoutout to Amy, Hanna, Daniel and Evelyn who all this week helped me to address urgent issues with a GWP.
Good day to you Printfresh, We can't express by words how grateful we are to have a chance to support your business! Daniel and Robert would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Sam Free Gifts - Customer Support Team.
Aug. 25, 2021
Robert and Louis provide a good service and answer all my inquiries about their app. Hoping that your app will help us boost our sale. Thank you.
Good day to you Big Skinny Philippines, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Rio Free Gifts - Customer Support Team.
Aug. 19, 2021
Very helpful and responsive of their technical support to check the issues of our store. Got settled very fast and it's a good app to use. Highly recommended :) Thanks Trix and Ellie for your help!
Using app
Over 3 years
Total reviews
1
Average rating
5.0
Hi ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD, Thank you so much for your awesome review! Trix and Ellie would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Rio Free Gifts - Customer Support Team.
Aug. 13, 2021
I used this app to help me do apply free gifts function to our website and also request other assistance regarding some issues I faced. And they responded very fast and well handled the issue with kindness and patience. I highly recommend this app!
Dear Nano Singapore Shop, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Ellie Free Gifts - Customer Support Team.
Aug. 13, 2021
great support team! Had one small issue, they replied within minutes and helped me resolve the issue quickly.
Good day to you DELENordic.com, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Sam Free Gifts - Customer Support Team.
Aug. 12, 2021
Recently installed this app to run a promotion to give away items for sales over a $ threshold. The setup was intuitive however I did have some issues getting it exactly right. The support team stepped up and went above and beyond to get the app working exactly the way I wanted. The support was immediate and very understanding. Cheers
Good day to you ShaverHub! Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Rio Free Gifts - Customer Support Team.
Aug. 12, 2021
Great app to offer multiple campaigns to our customers. Supports we get are responsive and professionally done. 100% worth the cost
Good day SENSHA, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Sam Free Gifts - Customer Support Team.