BOGOS: Free Gift Bundle Upsell
Free Plan Ready - Shopify app for Free Gift, BOGO,...
Rating
4.9
feedback
3,023
chart
#163
All reviews
Review RSS Feed
Oct. 25, 2023
Really great and responsive customer service. Resolved the issue within 10 minutes of asking. Would highly recommend this app.
Good day True Grace, We are so proud that our app and support team can satisfy you! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.
June 20, 2024
L'application fonctionne super bien. L'équipe et l'ensemble du support sont hyper réactifs et à l'écoute. L'application est souvent mise à jour pour offire plus de fonctionnalités. C'est très bien !
Dear SOSkin, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at [email protected]. We are all looking forward to having a chance to support you further and get you fully satisfied. Best regards, Rio Free Gifts - Customer Support Team.
June 17, 2021
Fast and awesome customer service. They went above and beyond to assit. Really appreciate it so much!! A great app.
Good day to you laurel denise, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Martin Free Gifts - Customer Support Team.
June 17, 2021
We were looking for a nice and efficient app to set some bundle offers and made a good choice with this great app. It's really well designed to fill our needs, like having part of a stock of a same sku to be used as a classical item (to be purchased by our customers) and some to be used for promotion. Above all, the support is really quick, nice and efficient. Thanks a lot Trix and the team. Fred
Hi Colorful Black, We are all so proud that our app and support can make you feel satisfied! Trix would be really happy to read your review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Rio Free Gifts - Customer Support Team.
June 16, 2021
Good customer service, friendly and quick and got the problem solved. The app works well and fits with our website.
Good day to you Life Cykel, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Martin Free Gifts - Customer Support Team.
June 15, 2021
Great app! support team have been extremely helpful and have solved any issues straight away. Would highly recommend
Dear Dr. David Jack, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Rio Free Gifts - Customer Support Team.
June 10, 2021
Support from this group is terrific. Trix and her team helped us get things set-up, worked through my own technical deficiencies, really responsive. Highly recommended.
Hi Bees & Trees Manuka Honey, Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best regards, Rio Free Gifts - Customer Support Team.
June 9, 2021
Great support!Thank you Trix and Brian:) They taught me how to set up by chat and it was quite accurate and prompt!
Hi VAYA CON DIOS, You made our day with your awesome review! Our team, especially Brian and Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! May you need any support, please let us know via our live chat or email us at [email protected]. We're just an email away :) Best regards, Mike Free Gifts - Customer Support Team.
June 5, 2021
Great app with the exact functionality i required. Support were very helpful and responded to questions and were able to assist with the integration very promptly. Great app with great customer service.
Hi Tarquin's Cornish Gin, We truly treasure your satisfaction with our app! Our team is super thrilled to know that we were able to assist you promptly. With your support, the Free Gifts app team will work tirelessly to improve the app and develop more interesting features. May you need any support, please let us know via our live chat or email us at [email protected]. We're just a message away! All the best, Sam Free Gifts - Customer Support Team.
June 3, 2021
I installed the app on my own, but needed a little help afterwards to get it working right on my store. The support team is great- quick to respond and able to turn around help in 24 hours or less. They even worked on my cart to give our GWP promotion a better experience than what is out-of-the-box on the promo set up. The app itself is very easy to use, and creates an easy customer experience.
Good day Dr. Zenovia, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
June 1, 2021
very helpful staff and prompt reply during working hours. The product works according to what i needed for my free gift promotions.
Hi Cloud Beverage, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Sam Free Gifts - Customer Support Team.
Dec. 29, 2023
The customer service exhibits friendliness and responsiveness, and the application is user-friendly.
Good day to you Clinelle, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Alex Free Gifts - Customer Support Team.
May 24, 2021
Very helpful, the app workes better than others Hopefully, it provides an uplift................................................
Dear Kotanical, We are so glad to hear that our app could make you satisfied! Thanks to your support, we would work tirelessly to improve our app and develop more features for our precious customers. May you have any further questions, please feel free to contact us via live chat or email us at [email protected]. We are always ready to support you! Best regards, Rio Free Gifts - Customer Support Team.
May 21, 2021
Good support from Robert! App is also excellent! Great value for our shop and for our customers. Great support from Robert! App is also excellent! Great value for our shop and for our customers.
Hi Cancam, I can't express in words how grateful we are to have a chance to support a warm-hearted customer like you! Robert will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support. Don't hesitate to drop us a message via live chat or email address [email protected]. We are always willing to assist you! Cheers, Sam Free Gifts - Customer Support Team.
May 20, 2021
I already spend 7 days try use this app for 3 websites.It is good app and easy to use , save my time a lot of . I use a lot of app but it is not good so I will keep use this app for more my website in the future.Thanks the Team app help me a lot of and they can speak Vietnamese language so it is easier for me to talk. :)
Dear ND Nails Supply, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! All of our team are also excited to support you in another language rather than English. If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Best regards, Alex Free Gifts - Customer Support Team
Sept. 25, 2024
Great app and great service.
Using app
Over 2 years
Total reviews
3
Average rating
5.0
Hi Vente Privée | GROUPE CLARINS | Private Sale, Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Sam Free Gifts - Customer Support Team.
May 17, 2021
Their app is absolutely outstanding, helping me to get a lot of conversions and much more conversion value! Also, customer support is the best I've had to talk and discuss with! They're so friendly and so professional! Best app and best customer service here! Many thanks to Trix and Brian who helped me through my inquiries, you two are the best! :)
Good day to you Made with Diamonds, Thank you so much for leaving us so awesome a review! Our team, especially Brian and Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Rio Free Gifts - Customer Support Team.
May 17, 2021
The customer service is very helpful & quick answer. And they really nice make for me more option I want. I will buy this app for 2 new websites. Thanks
Hi DTK Nail Supply, We are so grateful to accompany you with not just 1 but 3 stores! With your precious support, we will work harder to provide better app and better support to our merchants. If you need any further support, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to assist you! Best regards, Richard Free Gifts - Customer Support Team.
May 25, 2022
This app has been awesome for us. We've had it for several years now. The best part truly is their customer services and development team. Anne today, was able to solve some issues I was having, brought in her development team and solved the issue. Kept testing with me until all issues were solved. Thank you and I truly appreciate you're prompt response and dedication.
Hi House of Sillage, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Sam Free Gifts - Customer Support Team.
May 13, 2021
I have been using this app for about a year. Great app for those requiring free gifts to be added automatically into your cart. The support was superb. Trix, the one who helped me to optimize some of the loopholes, was patient in teaching me how to do it. They also optimize the auto-refreshing rate on the cart page which helps to improve on the page speed. Definitely recommend anyone who needs to add free gifts to improve conversions and AOV.
Hi Moving Steps, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you need any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Sam Free Gifts - Customer Support Team.