BOGOS: Free Gift Bundle Upsell
Free Plan Ready - Shopify app for Free Gift, BOGO,...
Rating
4.9
feedback
3,023
chart
#166
All reviews
Review RSS Feed
May 13, 2021
Absolutely THE BEST! I searched a wile and FreeGift is very professional! With a super client service! Thank you!!!
Hi Enrico Rizzi Milano, We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Rio Free Gifts - Customer Support Team.
Feb. 28, 2023
I am amazed by the app features and more specifically support team are really great. In our new theme, we want fee gift to be added in the side cart via AJAX and they fixed in no time. Especially thank you Anne and Brian.
Dear Super Sleeper Pro, I can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Trix will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support quality. Don't hesitate to drop us a message via live chat or email address [email protected]. We are always willing to assist you! Cheers, Robert Free Gifts - Customer Support Team.
Oct. 7, 2025
Mina is amazing—five stars all around! So helpful and nice and patient. Better than I could have expected. Thank you!
Hi Hempz, Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Rio Free Gifts - Customer Support Team.
Nov. 13, 2024
I would highly recommend this App, we have it installed on both our Shopify stores! Features work well and great support from the team! Thank you so much David and Brian for your instant help and support
Dear Kleva Range - Everyday Innovations, We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday. Please feel free to reach out to us anytime via live chat and email [email protected]. It's always our pride to accompany you! All the best, Trix Free Gifts - Customer Support Team.
Aug. 15, 2025
The customer service support, VIVIA, is helpful in giving details to guide through the app, helping to set up the logic for the desired outcome and guiding me how she did the set up. Very attentive and even off-work hours will be following up.
Hi sttoke.com, We are so grateful to accompany you in your business! Our support team are all excited to receive your your awesome review! It really motivated us to develop new features and provide better support to our customers! May you have any other request, we are waiting to give you a hand on live chat and email address [email protected]. Your satisfaction is always our joy and pride! All the best, Sam Free Gifts - Customer Support Team.
May 5, 2021
Personalized customer service which was really helpful. I am new to the app so still seeing how it goes but my initial experience has been very positive.
Hi JUST FRED., You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
May 3, 2021
Just downloaded the app, and the support is AMAZING. There is a live chat function where the reply is almost instant.
Good day to you Thirsty, We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Trix Free Gifts - Customer Support Team.
April 30, 2021
This app is one of the best and essential app I'm using. All the different kinds of gift promotions can be realized with this app. The support team always answered my question so quickly and solved all issues right away. Thank you!
Hi US Whamisa, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Trix Free Gifts - Customer Support Team.
April 30, 2021
Trix was so much help. She is fantastic. The app is great! Trix helped me install Highly recommend.
Dear upcosmetics.com, Your satisfaction is a gift we will always treasure! Thanks to your precious support, we will work tirelessly to improve Free Gifts app and provide even better services. We are just a message away, so please reach us via live chat or email [email protected] when needed! It's always our happiness to accompany you! All the best, Trix Free Gifts - Customer Support Team.
April 30, 2021
A very good and flexible app! Plus, they have top-notch support to help you with everything. Positive experience.
Hi Amazing You Beauty™, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
April 30, 2021
Immaculate support! Solved multiple issues I had so quickly. App is quite detailed whilst still being easy to use, giving so many options when choosing different offers. Works perfectly for our business.
Good day to you Issada Cosmetics, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Trix Free Gifts - Customer Support Team.
April 28, 2021
I use this App in many different shops and I think it works really well. Moreover the support is really efficient! Answers and solutions in a very short time!
Dear The Organic Pharmacy, We can't express in words how happy we are to have your trust and satisfaction! Please reach us anytime via live chat or email us at [email protected] for any issues and concerns. We are always willing to assist you! Cheers, Trix Free Gifts - Customer Support Team.
Oct. 18, 2021
Update October 2021: I have been using this app for 6months for specific promotions that we have ran and it always does the job. Very easy to set up yourself and if there's ever anything a bit more complex the team are more than happy to help with the set up. Couldn't be happier with the service, the team are deadset superstars! App seems to be working fine so far, I need to play around with it more to but it's easy to use absolutely no issues so far. Very impressed with the teams customer service and responsiveness throughout all the initial onboarding and with any questions we've had.
Hi Happy Skin Co, We are super thrilled to read your review and a big thank you from all of Free Gifts Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers. If any further request, we are so happy to give you a hand via live chat or at [email protected]. It's always our pleasure to be with you! All the best, Trix Free Gifts - Customer Support Team.
April 21, 2021
Customer service is fantastic. Great for applying 1 free item to the cart. GWP with multiple options required a bit more styling
Good day to you 2XU, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers! If you need further support, we will always be waiting for you at live chat or [email protected]. We always appreciate you so much! Best regards, Trix Free Gifts - Customer Support Team.
April 16, 2021
I used this app, and customer service is very good! They help us customize functions, and always answer my question via email or chat.
Good day to you Knours, We are so thankful to have such a lovely customer like you with us. Your trust and your wonderful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app. In case you need our support, please feel free to contact us via live chat or email us at [email protected]! Best regards, Trix Free Gifts - Customer Support Team.
April 15, 2021
The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.
Hi Bagallery, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
April 9, 2021
Great service by both Robert and Brian. Fast, helpful and patient. Quick turnaround and helped troubleshoot on different browsers too. Great customer service. Thanks team!
Hi Algemist, Thank you so much for your trust in our app and we sincerely appreciate your support for Free Gifts. Robert and Brian would definitely be happy to read your awesome review. We will try our best to develop our app even more for our customers. May you need any further assistance, we are always here to support via live chat or email [email protected]õm Best regards, Trix Free Gifts - Customer Support Team.
March 30, 2021
The app was great , customer no need to add the free gift into the cart. It's automatically added free gift when the orders meet condition. The support team ( John Nguyen , Robert, Brian) very helpful to fixed the issue.
Hi TRAPO® Car Mat Malaysia, It's so great our Free Gifts app and support team could satisfy you! We would definitely put effort into developing more stunning features for our precious customers. Should you have any questions, we are just one message away via the live chat or [email protected] Best regards, Trix Free Gifts - Customer Support Team.
March 30, 2021
A good app to offer free gifts with different conditions. The support from the developers is also quick to iron out any issues and develop features to optimise them further. I would recommend this app for anyone looking at going a step forward from the Buy X Get Y native setup on Shopify
Dear Casinetto, You make our day with your awesome review! We really appreciate your support to Free Gifts app and feel so motivated by a lovely customer like you. Our team will work tirelessly to develop more interesting features. If you need any further support, please feel free to send us a message via live chat or [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
Aug. 30, 2021
Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.
***UPDATE Apr 12, 2021 Hi Ginsonline Team, We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought? ------------- Hi Ginsonline, I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought? Thank you so much! Robert Free Gifts – Customer Support Team