All reviews

Rating Breakdown

  • 5
    96% (3,368 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (3,245)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2023

support team is so nice and great, save more time

Store

Mcwand

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 16, 2023

This is pathetic app, the moment I dowloaded and saved it to my theme my website crashed. The checkout drawer stopped working . Don't go with their rating.. Pathetic app. Beware before installing.

Using app

About 4 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi Hungry Koala team, I'm sorry for the unhappy experience you have encountered! We have checked carefully from our side and taken immediate action to discover the issue caused by 2 missing events in your theme rather than coming from our app. However, our technical team is willing to help you with the problem within the theme as much as we can. We have sent an email to your mailbox and are looking forward to your response! Regards, Richard.

5 / 5 Share

Dec. 16, 2023

Great app with an even amazing support. Helped with all our use cases, and Anne helped us with initial setup. Would highly recommend.

Using app

About 1 hour

Total reviews

23

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Very quick and friendly help support. Immediately asked questions the moment I opened the app and walked me through the process of setting up my first sale which had a tricky condition that would have been difficult to do myself. So far, app looks great for creating BOGO offers. Can't wait to see it in use next week.

Using app

31 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

App works well. Support team is great. Mina was very efficient and helped us to set the app properly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

BOGOS offers an enticing range of deals with its free gift and buy X get Y promotions. Their support team stands out, providing reliable assistance that enhances the overall Shopify experience.

Using app

3 months

Total reviews

10

Average rating

4.5

5 / 5 Share

Dec. 15, 2023

Amazing customer service, quick to resolve any requests and always very helpful. I would give 100000 of stars if i could. Thanks so much Mina.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

The cs team (Mina) is kind and so efficient. Very helpful, as we know free gifts are really important for sales, she helping us to create the offer and write the instruction, very good!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

We downloaded this app because we wanted to run more complicated promotions than Shopify is able to run natively. Consequently, the setup of these promos in BOGOS was fairly involved, and we needed a great deal of help. The team supporting BOGOS really delivered. I've used a great many Shopify apps but the support I received using this one is unmatched.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Mina was very helpful and helped us with our problem really fast.

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

What a great app! It offers variation other apps can not do and the customer service is incredibly fast and so helpful. Go for it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

The customer support team, specifically Mina, has been very responsive and helpful. We had a coding issue when customizing the offer, but the dev team was able to fix it right away. The app itself is very easy to set up and integrate into your shop to implement a GWP campaign.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

A mazing! Chica really helped with all my questions.

Store

Namjosh

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

This app fits my need perfectly. Mina was so helpful and quick replying to a request for help. She walked me through setup then verified that everything was working great.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

The experience with the customer care executive was seamless however the product functionality should be better for customers to be able to use by themselves

Store

Gladful

Using app

31 minutes

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 8, 2023

great support and quick ! the app is working great and it is easy to settle. i would recommend ! Thanks to Daniel and Mina

Store

June 22

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Love the app. We are using it since months and have launched around 10-15 different offers. App is intuitive and does what it should. The 5 Stars however is because of the fantastic support Team which always answers quicker than mails leave your server. Special Thanks to MINA & BRIAN. For fixing a critical error in live business! Saved us from a potentially huge abanndoned cart rate (This error was not from the app but from our side). Always a pleasure and highly recommend the app.

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 8, 2023

Very good chat support quick and easy

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

We moved to this App from a custom Meta field setup for our Gift with Purchase setup. Have had one issue during the run of this through our holidays & the team at BOGOS jumped on the fix & updated all of our stores within a day. Also big fan of their support team being available at all times during the holiday selling season. Thanks!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Support is really quick to help, and the app works amazing.

Using app

About 23 hours

Total reviews

1

Average rating

5.0