All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,824)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2024

Great support and the app works great! A lot of options for qualifying for a free gift and choosing a free gift. Mina and David are very responsive!

Store

askderm

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. Our Support Team will definitely be happy to read what you wrote. Customers' satisfaction is always our first priority, and we will continue to try our best to make our app better!

5 / 5 Share

Dec. 15, 2020

Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We are glad to know that you're happy with our app because customers' satisfaction is always our first priority.

5 / 5 Share

Dec. 1, 2020

Great app. Helped me add free gifts to cart. At first it was confusing how the app interface is, however, their support team especially Nicolas is AMAZING and quickly helped me through installation. Very easy to use once you learn the first time! highly recommend

Store

Mandrn

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Our Support Team and Nicholas are definitely grateful to see your review because it motivates us a lot to continue our works.

5 / 5 Share

Nov. 30, 2020

I was having trouble getting it to work and when I contacted SUPPORT, they responded in a few hours and got it resolved!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a 5-star review! We're glad to know that you enjoyed your experience with our app.

5 / 5 Share

Nov. 29, 2020

This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for leaving such a wonderful review! We're happy to acknowledge that Free Gifts app now becomes a part of your website. Robert would be excited to know that you enjoyed his service.

5 / 5 Share

Nov. 27, 2020

We downloaded this app as a last minute decision for Black Friday. We were very impressed with how quickly we were up and running, and the free gift was a great incentive for purchases for Black Friday. Would definitely recommend.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us! It means the world to us and our team.

5 / 5 Share

Nov. 26, 2020

Have installed on two Shopify stores. Great support and works great. Lots of options for price thresholds, product thresholds, etc.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and and using our app on multiple stores! We're happy to know that you are having a great experience with our app.

5 / 5 Share

Nov. 24, 2020

Easy to use free gift with purchase app with an excellent customer service team and attention to detail. Highly recommend!

Store

SWAIR

Using app

About 14 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for droping us a 5-star review! We're happy that our app adapts your needs because customers' satisfaction is always our 1st priority

5 / 5 Share

Nov. 23, 2020

This is one of the best apps on my site. It does exactly what I need it to and the support is amazing. I've switched themes and each time they are there to help me quickly.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your wonderful review! Customers' satisfaction is always our 1st priority and your review reaffirm the hard work we put in everyday.

5 / 5 Share

Nov. 23, 2020

Really great app. Works as it should. Really appreciate the fast and helpful support they provide after installing the application.

Store

MWPolar

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving us a review! We're happy to know that you enjoyed your experience with our app. Our Support Team will definitely be happy to read what your wrote.

5 / 5 Share

Nov. 23, 2020

Great app and even better team. Appreciate the support they have given over the last few days in installing the app!

Using app

11 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

The moment we reached out with questions about setting up rules, they responded promptly and provided clear and concise guidance that made the entire process a breeze. The team especially David not only resolved my query but also ensured I fully understood the rule setup, which was immensely helpful. Appreciate it.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

Installed for Black Friday promotion. App does everything we want it to out of the box, impressed by the full feature set. Developer was very prompt with assisting with initial installation and making adjustments so it displays properly on our theme.

Using app

3 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

This app is amazing, and the customer service is incredible. They replied quickly and fixed all problems I had in no time

Store

GLAM42

Using app

7 months

Total reviews

5

Average rating

3.6

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every shop owner from start to success. Have a nice day!

5 / 5 Share

July 1, 2024

Been using this app for years and the support & dev teams are always really good. Mina from the support team has been a fantastic help recently and hopefully the dev team can implement a specific use-case feature which would further improve this great app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Well designed and functional app with tons of customization. More than excellent and very fast support.

Using app

11 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 28, 2020

We use this app quite often to have free items added to the cart automatically and have rarely had any issues with it. If we do, support is quick to jump in to help or fix anything that arises!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

The perfect app for free gifts! AMAZING SUPPORT! thanks to Robert and Louis for their precious help! 100% recommend them

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

This app has been really easy to install and works a treat! It automatically adds our free offer to the cart which is exactly what we needed. Support has been incredibly responsive and helpful as well - very much appreciated!

Using app

3 days

Total reviews

3

Average rating

5.0