All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,824)
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5 / 5 Share

Feb. 19, 2019

Really Great! Support was quick to solve my issues! Definately recommend using to promote your shop

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

The app is working fine and if the design doesn't suit you, you can always ask Louis to help you change it! He is of a great help!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

Great app and even better customer service!!! App is super easy to use and it helped a lot during the big sales! Thank you so much! Would like to see more apps from Secomapp, you guys are awesome!!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 6, 2021

We recently updated our theme and Robert and Louis we're able to sort out or issues within just a few minutes. Great support!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

We launched our first spend X to get Y campaign with ease! We have trialed 2 other apps and this one by far was the easiest to setup and get the campaigns started!

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 4, 2018

Works very well and customer service is attentive and helpful. Have had no problems and is easier to set up than other gifting apps.

Using app

19 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 3, 2018

This is quite an awesome app, especially so when the tech team is highly responsive, allowing most of the app to be customisable to your specific needs. Louis Tong was incredible - thank you for all your help and lightning speed response and efficiency. It worked great for my store. Thanks guys!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

Fantastic support! We did a few testings with FreeGift and love the flexibility of app, most importantly the support given is one of the best we have had. Even though eventually we didn't go with it (due to differing requirement), would definitely recommend them to anyone - your store is in good hand!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2023

The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version. Hoping that they offer the bundle feature again :)

Store

HairMNL

Using app

Over 4 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Dec. 2, 2018

App has worked as advertised, and support has been very helpful. We will continue to use it. We would recommend to other Shopify stores.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2018

First, it was a bit hard to install, but Peter (from Secomapp) was really support and friendly by installing it for our store. Now, everything working great! Highly recommend

Store

Nikki

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend

Store

RIPNDIP

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 29, 2018

The free gift app was the basis for our BFCM promotion. The support form the Secomapp team was great and the app easy to use. In the end we could set up our campaign in a very short time frame and without any problems. Compliment!

Using app

13 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 27, 2018

We used the App to run a bundling offer over BFCM. It worked really well and caused us absolutely no hassle. Would defo recommend. Thanks.

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

Does exactly what is described. A lot of setup options, which is great. And technical support is super efficient, super friendly and super fast!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 25, 2018

We urgently needed to set up this app for a pre-black friday deal that involved giving free gifts if a customer's order met a $ amount. Their support responded right away to help us set up in a timely manner and responded to all our questions quickly. The app worked great for the free gift deal which motivated customers to want to buy in order to get the gift. Great app and great support!

Store

D'IYANU

Using app

8 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 23, 2018

This app helped our store when we needed it the most and best of all the service was incredible. They were there for us when we needed them (at the eleventh hour).

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

So far I love this app and I like the support even more. Nicolas has been extremely patient with me and always replied promptly to my emails. It's black friday week and this app came to the rescue with very user friendly features. Thank you

Using app

1 day

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 21, 2018

This app is really easy to use and gives us the option to offer our customers to redeem discount codes and freebies in one transaction. Just what we were looking for!

Using app

5 days

Total reviews

1

Average rating

5.0