All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,824)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2018

I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2018

This is the only app that allowed me to do what I needed to. Support is also top notch, helped me a lot.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

Great app that does exactly what it says. The support team, and especially Louis, is very responsive and incredibly helpful.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Peter N, was a huge help at setting this app up. He went above and beyond. Great customer service. Love the app but it does not work with our free shipping option so it is not a good fit for us.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

good interface - plus quick and responsive to helping me fix set up issues - would highly recommend!

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

They were very quick and helpful with install as well as easy to use once installed! Great customer service.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

I have install this app for my merchant store which it is working well as what the app description. And really thanks for the support team which they doing the great job and solve our problem very fast.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Thank you so much to Peter Nguyen. You made great support to solve the issue for me. It is the best customer experience even better than some big brand.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

For order packing, we need every item to appear on the order sheet with a corresponding barcode, and needed a way to automatically add custom inserts and stickers to all of our shipments. This may not be the typical use-case scenario for the Free Gifts app, but it was a simple and highly recommended way to do it without paying for expensive custom programming. The app works just as we hoped, and the tech support from Secomapp has been great. 5 stars!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

It helped me a lot to make offers and it works great. I would like the design were more customizable, but that's all.

Using app

8 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 25, 2018

Brian has been quick a supportive through all my nitty and gritty demands. App has been working as intended even though not 100% i'd give it 5 stars due to great support.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

This is a very good and solid app. Whenever we had issues, the customer support team has been quick and phenomenal. Nicolas was quick to help address any issues we've came across while changing through multiple themes. He made the whole experience seamless, easy and super quick. Also, due to some complications with another App that we are also currently running (Bold Product Options), Nicolas was able to help make everything compatible with some clever editing! Highly recommended!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

I have used this app for Free Gifts on our website and I have found it to be very good and easy to bespoke the messaging. Support has been excellent.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

We've used the Free Gifts app several times in different ways, and it always performs perfect. Totally worth it and especially now towards the holiday season.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

I am doing a trial with this app. I must tell that the support I have receive is really great, all my problem were solved immediately and the app is just working great. I must wait the results, but all the preparation was just perfect for me.

Store

Sweetea

Using app

14 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 25, 2018

Only used it for a short period, but looks like a very good app, works as it should. Looking forward to adding more promotions to the site using the app. Great Customer Support from Louis!

Store

Cinder

Using app

15 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 19, 2018

Secomapp customer service is attentive, knowledgeable and friendly. Quick assistance was provided to us, with thoughtful follow ups sent afterwards.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Peter installed it, had few bugs. he fixed the problems and answered fast. Great support and product :) Thank you.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

A great app for promotions, to increase basket value and increase conversion. Easy install and great support from Anne and Brian who were really happy to customise elements to match our theme too and ensure everything working as expected. Support was extra fast too.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

This app works well with our website and I like how there are many options for promotions to play with. The Secomapp team has been very supportive especially Peter who helped us to the last minute. Thank you Peter! Much appreciated! Very recommended this app!

Using app

2 days

Total reviews

2

Average rating

5.0