All reviews

Rating Breakdown

  • 5
    95% (2,878 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 93% (2,824)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2018

This app works exactly how we need it to. Installation was extremely quick and easy! The support team is very helpful and quick to respond. Nothing negative to say about our experience with Free Gifts by Secomapp!

Using app

29 days

Total reviews

5

Average rating

4.6

5 / 5 Share

March 13, 2018

Very happy with this app! I've used it across a few different websites now, and if there are any issues Louis at the help desk is extremely quick and so helpful. It's so great to have a staff member who's very competent and very quick to assist with installation to even assistance with implementation. (Thanks, Louis!) My tip is to keep it simple when using this app and don't over complicate thing. As I said, I'm using it across four brands and strongly recommend it to anyone considering a free gift app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2018

Very comprehensive gift module, recommended for use.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2018

Quick Support, very helpful and have the problem solved quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2018

While the back end is pretty good, if free gift set up is not perfect for your store they have FANTASTIC customer support who will go in and do it for you!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

Great app with an awesome support staff. Have helped me implement some custom changes. For promotions where there is more than one gift choice, I'm hoping they can implement automatically adding a default gift if the customer proceeds to checkout without choosing a gift. That would complete an already great app.

Store

Gentil

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Oh this App is perfect & covers everything that you need for Special Offers! Great Support as well! Thanks Everyone!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2018

The developer helped install the app. We used Free Gifts app for a promotion, I set it up - and it worked like a charm. Thanks! -Sandy@ woodturnerswonders.com

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

I had some challenges, very probably with the way we had set up our GWP, I have no technical ability and normally I have a team of people that work our website, however this was at the weekend and everyone was out of the the office. I contacted BOGOS through the chat and didn't expect a reply because it said it was closed at the weekend, however David from BOGOS replied and was extremely helpful. He asked me relevant questions to find a solution and when I said I really had no idea on how to implement that solution David did it for me. He then monitored our site for a 24hr period to ensure that the GWP was still working. David contacted me at the end of this and checked in to see if everything was still ok. Thanks David, great 5* service.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 22, 2018

It is so easy integrate it thanks a lot!!! What a great application :))

Store

Ozpack

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Great app and great customer service. They've helped us many times with customizations we inquired about. Would definitely recommend!

Using app

About 2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 16, 2018

This app was perfect for what I needed and works really well. Thank you!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2021

The support is fantastic and Brian and Trix have personally worked with us to style the free gifts app in the cart to match our theme, and support on other questions. This support wasn't charged and I am very impressed with his responsiveness. Every time we've had a question or a query a member of the team has helped us out very quickly. Great app and does the job it is designed to very well.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2017

The app is really easy to use, it totally encourage our customer the make the extra mile and add some more product only for a free gift. The team is great also, they are really helpful and quick to fix or explain anything related to the app. Great job guys!

Store

Retroce

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2017

Lovely app - looks really good and clean, has many options when it comes to giveaways and works well too. Dev team is on top of everything and ready to assist.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Limo was so helpful in getting a free sample promotion set up for us! We have been using this app for years and are always impressed by the customer service! Mahalo!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2017

Great app for free gifts. simple and easy, and good support

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

Great app and very responsive support!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

We've used this app several times to offer our customers free gifts with a qualifying purchase. The app works as described. Nothing but a positive experience. Support team never lets you down.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2017

Good app and nice support Recommend this app.

Using app

1 day

Total reviews

2

Average rating

5.0