BOGOS: Free Gift Bundle Upsell
One-stop app for free gift with purchase, buy x get...
Rating
5.0
feedback
3,515
chart
#85
All reviews
Review RSS Feed
March 1, 2023
Super app! Gemakkelijk gifts aan te maken. Vriendelijke en behulpzame customer service. Ze reageren snel.
Cari Aruba Aloe NL! Siamo molto felici e grati per la tua fantastica recensione dei nostri servizi! Quella nota ci aiuterà sicuramente nel nostro cammino per ottenere un'assistenza clienti perfetta! Se hai bisogno di qualcosa, sentiti libero di contattarci tramite LiveChat e la nostra email [email protected]! Ti ringrazio davvero :D Hannah BOGOS - Team di assistenza clienti
Feb. 28, 2023
I used this app as part of a giveaway campaign. I wanted to give a free book to customers who placed orders over $50, but did not win the giveaway prize. I also wanted the free gift to auto-populate in a customer's checkout when their order exceeded the minimum spend to make it easy for them. Shopify's BOGO option did not support this and I was recommended to try this app. So what's GOOD: the app can't provide a discount code for you to give to customers, which was my preference, but it can create a special link for you to send out. This worked well and customers found this easy to use. So what's BAD: if a customer removes items from their cart reducing the order value to less than your offer's minimum spend the app does NOT remove the free gift from the customer's checkout. This includes when customers remove all the products in their cart, reducing their order to $0. I had one customer send through an order with just the free book on! It gets worse: despite the offer passing its end date and me UNINSTALLING the app on my site, a customer has just now put through an order with the free book gift listed as part of their order (the order is also for $25, under the $50 offer minimum spend threshold, so doubly annoying). This means if customers click on the special link created by the app, that I shared via emails with my giveaway subscribers, the offer is still triggering with all the issues mentioned above. So annoying - now I am desperately trying to work out how to remove the code it must have left somewhere. I hope leaving this review saves others from having to deal with this happening to them. Such a shame as the app has the potential to be good.
Hi Seeds of Wonder, I'm really sorry for your unhappy experience! Our developer team has just had a quick check and found out that your current cart has not been fully integrated within the app. Our team has just contacted you via ticket ID #133973 to quickly assist you with the integration. Could you help me kindly check it?
Feb. 20, 2023
Anne was great to chat with, she provided very quick support. The app is very simple & easy to use! Highly recommend.
Greetings Paw Pantry! Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :D Hannah BOGOS - Customer Support Team
Feb. 17, 2023
Anne and Louis provided us with excellent customer service. They helped us set the app up and resolved all our queries in a prompt and professional manner. It was a fantastic experience. Thank you!
Good day to you etikette, Our team, especially Anne and Louis, want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Hannah BOGOS - Customer Support Team
Feb. 10, 2023
Great customer service! David helped us to get our app to appear on our 7 stores exactly the way we wanted them! Can't recommend enough!
Have a fantastic day, TENGA Store Europe! The Free Gifts customer service staff is grateful for your kindness and love. Especially David, he is very happy about the excellent feedback we've received:D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah Free Gifts - Customer Support Team
Jan. 27, 2023
Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!
Good morning Victoria Beckham US! Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise! If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com! You really made our day :D Hannah Customer Support Team - Free Gifts
Jan. 26, 2023
Excellent app with an impeccable dev and support team. Installation and configuration is a breeze and the app performs precisely as required. Dev and support happy to discuss and swiftly make minor customisation in line with our customised theme. Highly recommend and commend. 5 Star!
Hi Victoria Beckham UK, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah Free Gifts - Customer Support Team.
Jan. 25, 2023
Great service !! I recommend this app. Thanks to Anne for the incredible service!!!!!!!!!!!!!!!!!!!!!
Hello Marée Chandelles / Points de vente, We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best to you, Hannah Free Gifts - Customer Support Team
Jan. 13, 2023
The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.
Hello, Cafe Najjar We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require assistance, we are always available! We hope to be of assistance! Hannah Free Gifts - Customer Support Team
Jan. 12, 2023
This app is perfect for adding some additional things to your website! We used it for great customer interaction on our merchandise and could not be happier! The customer service is also phenomenal.
Greetings ePoolSupply, It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our Free Gifts app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah Free Gifts - Customer Support Team.
Jan. 12, 2023
thank you for your support the app is good marketing tool and the service team is super fast and helpful.
Good day to you Kuvings Deutschland, You made our day with your trust in Free Gifts app and your awesome review! Our team members are all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.
Jan. 12, 2023
App veramente completa per la gestione dei prodotti omaggio, si possono impostare più regole contemporaneamente che consentono di aggiungere a carrello più prodotti in base ad esse. Inoltre il support è molto disponibile, rispondono in tempi rapidi e senza costi aggiuntivi hanno anche personalizzato l'app secondo delle nostre esigenze particolari.
Ciao clive-christian-official-store-usa, Grazie mille per il tuo fantastico feedback sulla nostra app e supporto! Non potremmo essere più felici di potervi accompagnare e potervi assistere tempestivamente. Grazie al tuo prezioso supporto, siamo incoraggiati a lavorare di più per migliorare l'app Free Gifts. Se hai bisogno del nostro supporto, saremo sempre pronti a darti una mano tramite la nostra live chat o [email protected]! Distinti saluti, Hannah Free Gifts - Team di assistenza clienti.
Jan. 9, 2023
Perfect app with lots of discount options. It works exactly as we need. Excellent support. I can definitely recommend it.
Good day Campiri, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.
Jan. 6, 2023
A great little app to cover a variety of different functions. We wanted to automatically add gifts to cart as part of a promotion and this was the perfect solution to achieve that outside of Shopify's limited discount functions. When trying to make changes when we encountered problems, David on the customer support chat not only helped us figure out how to make a new promotion work but also offered insight into other ways we can use the app to achieve what we wanted. Definitely worth it if you anticipate making a lot of promotions.
Hello Car Gods, That review has warmed our hearts tremendously! David is speechless right now because he is overjoyed by your compliments! Thanks to you, we now have even more motivation to improve our services in the days ahead:D If you ever need assistance, please contact us by Live Chat or email at [email protected]. Best wishes, Hannah Free Gifts - Customer Support Team.
Jan. 5, 2023
This app gives me all the variations our store requires and the instan support have resolved any issues promptly to ensure smooth installation and instant launches. A must for any store!
Dear PCASkin, Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience. If you require any extra assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one priority is to offer you the best service possible! Best regards! Hannah Free Gifts - Customer Support Team
Dec. 29, 2022
The app & its customer care are super amazing . would like to thank Anne for the quick help & the resolution . good going also would like to know other features or services
Thank you very much, T T Bazaar! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah Free Gifts - Customer Service Team
Jan. 19, 2026
I've been using it for over an year. It works well and offers variety of options. The team is quick to respond to individual issues you may encounter and they adapt it to your needs. It has a great option to track the total amount a customer spends in the store and offers them a free gift after they reach a preset limit. All in all it does what is says, so worth the money. And special thanks to Anne, Evelyne and Brian for the quick support and customizations that we asked for. And to Limo who stood by me for a loooong time to figure out what I did wrong in our offers.
Good day NovaKoja.com! Sincerely, thank you for such a wonderful review! Our team is all delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us. You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at [email protected]. We look forward to speaking with you! Thank you and best wishes, Hannah Free Gifts - Customer Service Team
Dec. 21, 2022
I just tested the app today, it works very well. A good application and very responsive support I recommend.
Good day CyclMania! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah Free Gifts - Customer Support Team.
Dec. 14, 2022
Perfect service! I will use it all the time,,,,,,,,,,,,,,,,,,,,,, just the 100 words is too long, I don't know say
Good day to you EVERFUN, Thank you so much for leaving us an awesome review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers! If you need further support, we will always be waiting for you at live chat or [email protected]. We always appreciate you so much! Best regards, Hannah Free Gifts - Customer Support Team.
Dec. 13, 2022
Easy to setup and superb customer support. Anne is very helpful and responded quickly. Highly recommended!
Hi Kira Kiras, Thank you so much for your awesome review! Anne would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Hannah Free Gifts - Customer Support Team.