All reviews

Rating Breakdown

  • 5
    96% (3,556 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 92% (3,409)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2023

5 star for BOGOS customer service. In-time and helpful. And their product can really help with our sales.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Fafrees Ebike, We are super thrilled to read your review and a big thank you from all of BOGOS Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers. If any further request, we are so happy to give you a hand via live chat or at [email protected]. It's always our pleasure to be with you! All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 27, 2023

Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Eukanuba, We just received your thoughtful review and we couldn't be any happier :D With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time! Our team will be right here over at Live chat or in the email [email protected] if you ever need us. Let us know and we will be right there to assist! Much appreciated! Hannah BOGOS - Customer Support Team

5 / 5 Share

Dec. 9, 2023

MINA FROM CUSTOMER SUPPORT IS AMAZING!! This app has helped me TRIPLE my conversion rate. It's by far the best app i have ever used hands down nothing even comes close to making an impact in my sales and for the FIRST TIME EVER i am FINALLY PROFITABLE!!! All thanks to BOGOS APP and NO THIS IS NOT A PAID REVIEW!

Store

My Store

Using app

5 months

Developer Reply

Have a fantastic day, My Store! We appreciate your kind words. Mikie and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us by live chat or email at [email protected]. We are always happy to be with you. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 25, 2023

Thanks for Mina and Henry's help!~~~~~~~It's a gooooooooooooooood app!~~~And it is easy to use~~~~~

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Good day 風車生活, Thank you so much for such a lovely review! Mina and Henry will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services. For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at [email protected]. We are excited to speak with you! Best wishes, BOGOS - Customer Service Team

5 / 5 Share

July 25, 2023

Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Federal Bikes, We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 24, 2023

I would highly recommend this app to anyone interested in offering a free gift with purchase. The team is based in Vietnam, but they have someone working US-friendly hours that is available for live chat and helps convey asks to their dev team for when they come online during Vietnamese working hours. We had some dev asks and they were extremely quick (less than an hour) to help solve them. I'm blown away by how helpful and nice the team is. Very excited to make use of the app.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Greetings, Ornot Online Store We here at BOGOS love the great vibes you're sending our way:D We are ecstatic to learn that you are pleased with our assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 22, 2023

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Have a fantastic day, Fresh Goods Market! We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us by live chat or email at [email protected]. We are always happy to be with you. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 21, 2023

The app is super easy and simple to use. I wanted to move the 'free gift' icon location shown under collection page, and Mina had been so attentive and prompt to help. Thanks so much to Harry in Development for being able to arrange everything so quickly :) I'd give 5 stars for the best customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Have a fantastic day, JUNGSAEMMOOL! The BOGOS customer service staff is grateful for your kindness and love. Mina and Harry are very happy about the excellent feedback we've received :D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah BOGOS - Customer Support Team

5 / 5 Share

July 20, 2023

I was recommended BOGOS by a friend after I mentioned I needed an easy-to-use "free gift with purchase" app. Installing it ended up being one of the best decisions I've ever made. Not only is it easy to setup and just WORKS, but the customer service is BEYOND what most apps will ever offer. Rarely is there ever an issue, but when there is one, they're on top of it and fix it fast. My business basically is only profitable with "free gift with purchase" deals and I use BOGOS to make it work. So I quite literally depend on BOGOS to keep my business alive and profitable. It's that good.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Wicked Warlock, This is BOGOS - Customer Support Team. Thank you so much for your compliment on the BOGOS. Your support means the world to us and it would encourage BOGOS Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 20, 2023

A thousand star for u're pretty and cleaver customer support Anne Good apps, nice UI, easy to use, and help full for make an offer

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Trapo Indonesia, hope you enjoy your wonderful day! The BOGOS customer support staff appreciates your generosity and love. Especially Anne - she is thrilled to know that you are satisfied with their assistance! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We are delighted to be working with you. Hannah BOGOS - Customer Support Team

5 / 5 Share

June 11, 2024

1000000% great

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Moe Moe Design, Thank you so much for leaving so awesome a review! Mina and Louis would really be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 14, 2023

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi byjehmartinez, Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

June 4, 2024

I like the app. There are a lot of ways to add gift products. It's fairly easy to use and intuitive. I was having a problem with a promo, and Mina from customer care was able to help resolve it quickly.

Store

Liquid Official Store

Using app

About 1 year

Developer Reply

Greetings to you Liquid Official Store, Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially Anne in our Support team. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 10, 2023

Very handy intuitive app with a responsive support team. A great solution for setting up promo campaigns.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi The 7 Virtues Beauty Inc, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 8, 2023

I have tried to use other tools, but finally found that this one is the best.It's a bit expensive though.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Wuben Mexico, We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers! Should you need our further assistance, we are always willing to give you a hand via our live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 7, 2023

By far the BEST app for BOGOS and Free Gifts! I cannot say enough good things about the team at Secomapp - they are incredibly responsive and helpful. This app works exactly as it should and has helped us double our sales since installing it! You will not regret using this app!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Brutus Monroe, Thank you so much for leaving us so awesome review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers! If you need further support, we will always be waiting for you at live chat or [email protected]. We always appreciate you so much! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 7, 2023

Thanks For Your Help BOGOS Team I Really appreciate your work All the problems are solved in an efficient manner and in a quick time. Really Appreciate your work I will recommend BOGOS app for new client Thanks a lot for helping us with my own project Thanks For Your Help BOGOS Team I Really appreciate your work All the problems are solved in an efficient manner and in a quick time. Thanks For Your Help BOGOS Team I Really appreciate your work All the problems are solved in an efficient manner and in a quick time.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear The Juice Beauty Store, We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We hope to be able to help you! Hannah BOGOS - Customer Service Team

5 / 5 Share

June 30, 2023

This app was easy to set up and use. When we had questions or ran into a glitch, Suport was excellent. Even with the time difference, Support responded quickly and addressed our questions very thoroughly.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much, Walking with Purpose! We were overjoyed to receive such positive feedback! Because of you, we now have even more motivation to improve our services in the coming days :) If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day! Hannah BOGOS - Customer Support Team

5 / 5 Share

June 30, 2023

The customer service provided is truly exceptional. They go above and beyond to assist and ensure customer satisfaction.

Store

iQueen

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear iQueen, We can’t express how excited our team was when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services every day. Please feel free to reach out to us anytime via live chat and email [email protected]. It's always our pride to accompany you! All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

June 29, 2023

The app is really great at first glance and has a variety of uses. For minor adjustments, the support was immediately available and could answer every question 100%. A really great app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Good day hofmax.de, You made our day with your trust in BOGOS app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah BOGOS - Customer Support Team.