BOGOS: Free Gift Bundle Upsell
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I used this app, and customer service is very good! They help us customize functions, and always answer my question via email or chat.
Good day to you Knours, We are so thankful to have such a lovely customer like you with us. Your trust and your wonderful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app. In case you need our support, please feel free to contact us via live chat or email us at [email protected]! Best regards, Trix Free Gifts - Customer Support Team.
The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.
Hi Bagallery, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
Great service by both Robert and Brian. Fast, helpful and patient. Quick turnaround and helped troubleshoot on different browsers too. Great customer service. Thanks team!
Hi Algemist, Thank you so much for your trust in our app and we sincerely appreciate your support for Free Gifts. Robert and Brian would definitely be happy to read your awesome review. We will try our best to develop our app even more for our customers. May you need any further assistance, we are always here to support via live chat or email [email protected]õm Best regards, Trix Free Gifts - Customer Support Team.
The app was great , customer no need to add the free gift into the cart. It's automatically added free gift when the orders meet condition. The support team ( John Nguyen , Robert, Brian) very helpful to fixed the issue.
Hi TRAPO® Car Mat Malaysia, It's so great our Free Gifts app and support team could satisfy you! We would definitely put effort into developing more stunning features for our precious customers. Should you have any questions, we are just one message away via the live chat or [email protected] Best regards, Trix Free Gifts - Customer Support Team.
A good app to offer free gifts with different conditions. The support from the developers is also quick to iron out any issues and develop features to optimise them further. I would recommend this app for anyone looking at going a step forward from the Buy X Get Y native setup on Shopify
Dear Casinetto, You make our day with your awesome review! We really appreciate your support to Free Gifts app and feel so motivated by a lovely customer like you. Our team will work tirelessly to develop more interesting features. If you need any further support, please feel free to send us a message via live chat or [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.
***UPDATE Apr 12, 2021 Hi Ginsonline Team, We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought? ------------- Hi Ginsonline, I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought? Thank you so much! Robert Free Gifts – Customer Support Team
perfect support !! Great App
Hi Team-Trettl Cosmetics, How lovely you are! We appreciate you and your support to Free Gifts app so much. Our team would definitely keep on improving the app so that we can provide you with more stunning features. May you need any further assistance, we are just one message away via our live chat and [email protected]. Best regards, Trix Free Gifts - Customer Support Team.
Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.
Hi AesthetiCare Professional Zone, We are so grateful for your trust in our Free Gifts app and even more for your kindness. Robert and Louis would definitely be happy to read your review. It's our honor to support you and be with you in your thriving business. If you need any further support, please don't hesitate to contact us via our livechat or email us at [email protected] All the best, Trix Free Gifts - Customer Support Team.
We have been using free gifts on our store for 1 year and everything works really smoothly. Support is very responsive and always ready to fix what's need to be fixed. PS: Mina is amazing from support and now the version 2.0 is really another level.
Dear AgoLab Nutraceutica, It's so great to hear that you have been with us for 1 year! We are so happy to support and accompany you in your business. If you need further assistance, please contact us via our livechat or email us at [email protected]. There's nothing more important to us than your satisfaction and success! Best regards, Trix Free Gifts - Customer Support Team.
Great app and support. All my questions answered quickly and got a lot of help setting up my promos.
Hi Party Love, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Trix Free Gifts - Customer Support Team.
This app is brilliant and the help provided by the support team is excellent.. though it is perfect, a little more improvement will make it the best.
Good day Mother Sparsh Storem, You made our day with your trust in Free Gifts app and your awesome review! Your feedback would definitely encourage us to improve our app and keep on providing excellent services to our precious customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.
The support staff are very helpful and reply super fast via online chat. This is the best free gift I have found so far. My one hope would be for there to be a pop up button of the offer on the shop page rather than only the banner in the checkout.
Hi Strands of Silk, Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Trix Free Gifts - Customer Support Team.
We love this app so much, it is so user friendly & functional! The support of their team, especially Robert is incredible :) Could not recommend this app more!
Hi YCL Jewels International, This is Trix from Free Gifts - Customer Support Team. Thank you for letting Free Gifts app accompany you in your business. Robert will be happy to know that he was able to support you and make you satisfied. You support motivates us to work harder to develop new features for Free Gifts. If you have any questions, please contact us via our livechat or email us at [email protected]. We are always ready to support our customers! Best regards, Trix Free Gifts - Customer Support Team.
Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!
Our support team really appreciate your review. We're thriving to develop our app to serve you better!
The support is great! In a few hours they answer you back and they fix the problem. :-) Fully satisfied with it!
We really appreciate your awesome review. Thank you so much!
Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.
Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!
Thank you Mina for her prompt response even on her weekend, I didn't her real-time response but her's there and solve the problem for me in time. More than that she teach me how to correct things. :)
Thank you for your review! We're happy to know that you are having a great experience with our app.
Very happy with this application! It meets all my needs, and I recommend it. Another very positive point is the support team! Special mention to Anne and Brian, who are very responsive.
Thanks for leaving us a review! Our team is definitely so grateful to see your review!
Fantastic service! I need help with something and the response is immediate, even after working hours! 10/10 would recommend!
Thank you so much for leaving us a review. We're glad you enjoy Free Gifts!
This excellent APP and technical team solved all the problems of installation and use for us in an efficient and timely manner. Secomapp covered almost all the promotional offers we needed. 5 our of 5 for this one!
Thank you so much for your awesome review! We are so proud to hear that Free Gifts app now will be a part of your website.
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