BOGOS: Free Gift Bundle Upsell
All reviews
We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.
This app enables me to automatically add free accessories that comes with my products. It is very reliable and the customer support is awesome.
I use this app because when a customer buys our air dryers we need to include a box of free accessories. Instead of them adding the accessories themselves, Free Gifts adds it automatically at 0.00$ in the cart. It is very helpful since we work with a "3PL" and they need to have free items on the pick list to make sure the order is complete. They also offer great customer support!
The only thing I liked about the app was the prompt support. However, this could not compensate for the amount of headache we have had. The app turned itself off on its own. Then it would force the wrong variation into people's cart resulting in a lot of frustration, money loss for us and pricey returns. It requires a duplicate of SKU in order to work, which created total mess in out WMS system blocking dispatching. I would recommend to try and avoid using it if you can, or give yourself a month of testing, because our 18 days were not enough.
So sorry for your unhappy experience. We suggest you let us help set up the offer to make it work correctly. A follow-up email has been sent to fully explain and suggest the way to handle the issues for you. Thanks!
Very good Support! Fast and helpful. Thank you so much! We love to use your App in our Webshop undgretel.com :)
We've been using this for a bit now and I'm rather pleased with it. Straight forward and keeps things organized on our end when it comes to who gets what so that my warehouse doesn't miss something. :) I keep coming back and using these folks. Great for what is needed, and their customer service is fantastic in helping you out. Thanks! Every once it awhile it turns itself off for some odd reason (usually when we're seeing HEAAAAAVY traffic) and we just do a bump and back it goes.
Great app! With it I made absolutely all kinds of automatic discounts that I wanted and launched them at the same time, which can not be done using the standard options in Shopify. But the most important thing is support. This is the best support service I have ever met! The response to my request was quick and moreover I received absolutely all the changes that I requested and even more! Definitely I can recommend this application to everyone. It is worth every cent.
We are using the app for a couple of years now and are very happy with it, works perfect and is covering our needs. There was a little problem with the new version of the app and support was very helpfull and very quick with resolving the problem.
App works very well and the customer support is amazing. Every time I ask for anything to be customized or changed they are on it immediately. Highly recommend.
The app works really and allows us to give something back to our loyal customers. Support is always helpful and quick to fix any problems.
Very frustrated with this app. I wish it would work properly. I repeatedly need support to fix errors and it is causing poor customer experience on our store.
Hi Admin, So sorry for a little late response due to the weekend. Your request has been checked closely and replied to your inbox already. Please check your email and we promise we will keep in touch quickly within our working hours.
Good app with a lot of options. The customer support is really good and responsive. Louis was very helpful and solved my issues promply. Thanks!
Do not recommend this app. App was not ready upon download. Had to give permission do developer to finish installation and then once fully installed customers were unable to use the checkout button on our store resulting in frustration and loss of sales. This was not fixed for hours after problem was noticed and we did not hear back from Secomapp for far too long after this occurred, only received auto generated emails until after our store had closed for the day. Would have been nice to talk to someone over the phone about our problems but no phone number can be found online. Using this app has brought me doubt to use any third party apps on Shopify.
So sorry for your unhappy experience. Sorry that we are only available and will quickly respond to all your request within our working hours (8.30am -6pm – GMT +7). We have checked carefully and fixed all of your issues. Supporters also emailed and inboxed your Fanpage to follow up your case promptly. Please check and let us know if you need any support.
We us this app anytime we have a promotion that has a free gift or when the basic shopify discount algorithm does not fit our need. It can be a bit confusing to set up as the app has the capability to adapt to a variety of rules so I highly recommend testing the promotion before going live with it. The support is on point so if you have any questions they are very quick to respond and clarify anything.
Super useful app! We have used it for several email campaigns, which were very profitable. It is tricky to install the app, though, but Peter from support was great, he helped us a lot and ensured that everything went smoothly. I would give 4 stars due to the tricky installation, but one star goes to Peter and his support.
This app is so good. Excellent fast support. Provide the best free gifts features. It is so helpful.
This app is good. Free gift is added automatically. Very good and fast service. The app is working perfectly.
Incredible app, and better costumer support staff. Easy to use and they are always there for you. Thanks!
AMAZING SERVICE - AMAZING APP! Don't even bother with "other one". It doesn't even compare to this one! I know, I tried both. What I love about this app: Super easy to use, amazing customer service, a few custom promos preset for me to start using right away once code was installed, nice pop up for the choose your gift. Decreased abandoned cart rate immediately. What I don't love: I would have loved to use it right out of the box. But, really it wasn't that big a deal. Having them set it up was great - no hassle and super quick service. Plus it's a big perk of a few custom promos with my products set up to either edit or start using right away. In the end, I spent less time on set up with this one over the the other. I downloaded two different Free Gift apps. This one and another. To be honest, I started right away with the other one as this one had a bunch of code, and I was a bit intimidated by all the steps, so I thought I'd try the other first as it appeared to work right away - no code necessary. HOWEVER it was a bit lacking on options and wasn't impressed with the look. So, decided to give this one a try. I opted to have them install the code - to be safe. I emailed my request at around 10:30pm EST and by the morning I had an email that it was installed. That AND they set up a few promos for me! Which was amazing as I now had a few templates. I was not expecting that. Talk about going above and beyond! Truly impressed. Cost wise...this one is a bit higher than the other. However the look and feel is far superior, as well as there is a bit more I can do with this one over the other. After testing both, I'm getting a better checkout rate with Secomapp than "the other one" . Great job and special thanks to Brian Lee for the set up and great communication!
The custom installation included with purchase was completed quickly with our theme, and the customer service is phenomenal!
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