All reviews

Rating Breakdown

  • 5
    95% (2,784 ratings)
  • 4
    3% (84 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 94% (2,736)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 24, 2024

Ann was a really great help for using this app, patient and ultimate in resolving and fascilitating the porcesses.

Store

SKINES

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 22, 2024

Was looking for an app that would allow us to do free gifts with purchase and have it automatically add to cart. On the plus side it also has the bundles feature. Mostly easy to use. Whenever we've had questions they are super quick to help and fix anything. The only thing we didn't love about this app was there was how the pop up functioned for us, didn't have quite the customization we would have liked, but overall very easy to work with app. Works on POS too which is a huge plus.

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 10, 2024

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 25, 2024

So far the functionality seems limited but the support team has been great and very responsive.

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 16, 2024

Good and supportive Developer!

Using app

About 2 hours

Total reviews

5

Average rating

4.6

4 / 5 Share

Sept. 25, 2024

Excellent app easy and customizable. Mina and Ellie was very supportive.

Using app

About 24 hours

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 21, 2024

I love the BOGO app! It does exactly what we need and offers great flexibility in configuring bundle options. It really helps us create fun and exciting promotions for our customers on our store.

Using app

12 months

Total reviews

4

Average rating

4.5

4 / 5 Share

July 16, 2024

I give 4 stars because the app only works well for shops with one language. I am eagerly waiting for it to be developed for multilingual shops as well. I had a small problem with the app and Mina from customer service helped me, and everything was solved in no time. For Mina's service 5 Stars.

Using app

20 days

Total reviews

8

Average rating

4.9

4 / 5 Share

July 1, 2024

Thank Mina for your support.

Store

Etualy

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 28, 2024

the support is good, and has improved over time, we only had troubles in the past, now they are much better

Using app

4 months

Total reviews

2

Average rating

1.5

4 / 5 Share

May 31, 2024

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 6, 2024

The app itself is easy to use, understand and navigate thru so it fits my needs just fine. But it is the customer support that is world-class. Mina in support helped me on a Saturday very quickly and even made suggestions that I myself missed that made the experience a whole lot better.

Using app

5 days

Total reviews

4

Average rating

3.8

4 / 5 Share

Jan. 2, 2024

The updated version of the app is easier to navigate and use. We could create a myriad of offers on our site. The only downside is that it is not compatible with POS yet. Moreover, had great and prompt support from the team especially Anne & Ellie whenever there is an error or question.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 27, 2023

Good customer care, I have always got excelent support

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 5, 2023

I used this app for months and support is great. They are super responsive and helpful on live chat, even jumping in to help me on a Sunday when they do not technically work. However, we experienced quite a few bugs so I would recommend that you test your funnel fully when deploying this app, and keep testing it as things can break. If you're using Passport International Shipping, this app will not work well with it because their cloned product variant has non-Latin characters which Passport Shipping's software does not recognize. We did not realize that international customers who had the free gift in cart were not able to check out for months, and try not to think about how much sales we've lost due to this issue. The last straw came over Labor Day weekend when the free gift randomly stopped adding to cart even though we had plenty of gifts in-stock. Orders were sent out without the gift for eligible orders and we'll likely have to re-send the free gift on our own dime again. I share these experiences not to disparage the app makers (because their support really is fantastic), but to help merchants so that they learn from our experience. If you install this app, you need to consistently stay on top of your checkout process and ensure it works smoothly. Ultimately, we had to uninstall because there were too many problems, but hopefully it works better for you and support is always there to help. If I can't find a less buggy app, I'll be back. Thanks for all your support.

Using app

7 months

Total reviews

20

Average rating

4.6

4 / 5 Share

July 24, 2023

BOGO App is really good. Using this from last 6 months approx. It's easy to use and the best part is their support team, they all are very quick and supportive.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hope you are having a wonderful day moirabeautyindia, We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers. If you require any assistance at all, please contact us by live chat or email at [email protected]. We are always there if you need us! All the best! Hannah BOGOS - Customer Support Team.

4 / 5 Share

July 10, 2023

App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do

Store

Knesko

Using app

25 days

Developer Reply

Have a nice day, Knesko! We at BOGOS are grateful for the lovely words you just left :) This evaluation will be extremely beneficial to us as we strive for optimal customer service! If you have any questions, please contact us via Live Chat or email at [email protected]. Looking forward to assisting you! Hannah BOGOS - Customer Support Team.

4 / 5 Share

June 30, 2023

The support is super quick and the user experience was quite simple and easy to create many different offers for sales!

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

Hello Customcuff, Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers. If you have any further questions, please contact us at [email protected] or via live chat! Best wishes, Hannah BOGOS - Customer Support Team.

4 / 5 Share

April 25, 2023

I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app. Kind Regards Mick, Collared Creatures

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello Mick! This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us. We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team.

4 / 5 Share

Nov. 18, 2022

Ellie & Brian have helped me solve a lot of issues today and very efficiently. I really appreciate their help!

Using app

About 7 years

Total reviews

5

Average rating

4.6

Developer Reply

Good day to you The Daily Grace Co., Our entire team really appreciates you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to provide you with the finest service possible! All the best! Hannah Free Gifts - Customer Support Team