All reviews

Rating Breakdown

  • 5
    96% (3,231 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 93% (3,121)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2025

The after-sales service is excellent, and the customer service representative, Mina, was very helpful and attentive in answering my questions. It's a great plugin.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that Mina was helpful and attentive in answering your questions. We're thrilled that you find our app great. Thank you so much for your kind words! From BOGOS team with love 💗

5 / 5 Share

Dec. 15, 2025

This app is exactly what I needed and is easy to set up. I had to create a free gift offer quickly, and their customer support (DELWYN) was very helpful and responded promptly to all my concerns since I did not have enough time to study the guidebook or run a test offer.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're so glad to hear that the app was exactly what you needed and easy to set up. Delwyn will be thrilled to know that you appreciated the prompt support. We’re always here to help whenever you need it! From BOGOS team with love 💗

5 / 5 Share

Dec. 14, 2025

Liam is amazing! quick response and solve all the issue.

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Liam was able to respond quickly and resolve all of your issues. We’re always here to help, so feel free to reach out anytime! From BOGOS team with love 💗

5 / 5 Share

Dec. 14, 2025

Excellent experience with support. Excellent experience with the app itself so far. Some updates and changes needed but that's par for the course on Shopify. Everything behind the scenes seems to be working perfectly. Mina is awesome. Give her more money.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had an excellent experience with both our support and the app itself. We appreciate your patience with the updates, as we’re always working to improve. Mina will be very happy to hear your kind words! From BOGOS team with love 💗

5 / 5 Share

Dec. 14, 2025

客服LIAM 回覆很快,也很有耐心協助解決問題。

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

非常感谢您的好评!很高兴听到Liam快速且耐心地帮助解决了您的问题。我们始终在这里为您提供帮助,随时欢迎您联系我们! From BOGOS team with love 💗

5 / 5 Share

Dec. 14, 2025

great customer support, very helpful

Store

Watego

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're so glad to hear that our customer support was helpful. We're always here to assist you, so don't hesitate to reach out whenever you need! From BOGOS team with love 💗

5 / 5 Share

Dec. 14, 2025

Finally an app that solved my problem with progress bars and cart drawers. I also appreciate other BOGOS features that work well with my business. Top class support is a huge plus, always responds within minutes. Thanks Naomi for your assistance!

Store

hyve

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that the BOGOS app has solved your issue with progress bars and cart drawers, and that you're enjoying the other features as well. We're also very happy to hear that Naomi was able to assist you so effectively - our support team is always here to help! Your kind words and recommendation mean a lot to us. From BOGOS team with love 💗

5 / 5 Share

Dec. 14, 2025

The app is great and their support is super excellent and always helpful

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you’re enjoying the app and that our support has been super helpful. Your kind words truly mean a lot to us, thank you so much for your fantastic review! From BOGOS team with love 💗

5 / 5 Share

Dec. 13, 2025

Evelyn was amazing customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that Evelyn provided amazing customer support. We truly appreciate your feedback and are always here to assist you whenever needed. From BOGOS team with love 💗

5 / 5 Share

Dec. 13, 2025

El soporte y atención de DELWYN fueron excepcionales.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchísimas gracias por tu excelente reseña! Nos alegra mucho saber que el soporte y la atención de Delwyn fueron excepcionales. Apreciamos mucho tus amables palabras y estamos siempre aquí para ayudarte cuando lo necesites. From BOGOS team with love 💗

5 / 5 Share

Dec. 13, 2025

Unbelievable support!!! I installed the app on a Friday at 11pm. Had a significant theme layout issue with a volume discount widget on mobile. Dropped a note in the chat and thought for sure I wouldn't hear back till Monday. Liam and team responded and resolved my issue under 5 minutes. Mind blown. You just don't get that level of support anywhere today. Thanks BOGOS, top notch!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you so much for your amazing review! We’re absolutely thrilled to hear that Liam and the team were able to resolve your issue so quickly, even late on a Friday night. We pride ourselves on providing fast and top-notch support, and it's fantastic to know it made such an impact. Your kind words truly mean a lot to us. From BOGOS team with love 💗

5 / 5 Share

Dec. 12, 2025

I was having issues with the BOGO discount. The representative Mina was so fast to correct the issue. She also explained what I was doing wrong. Thank you!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're so happy to hear that Mina was able to resolve your issue quickly and guide you through the solution. We truly appreciate your kind words, and we're always here to help you whenever you need assistance. From BOGOS team with love 💗

5 / 5 Share

Dec. 12, 2025

Really quick to answer queries, Austin was knowledgeable and very helpful.

Using app

11 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Austin was able to assist you quickly and effectively. We truly appreciate your feedback, and we're always here to help whenever you need us. From BOGOS team with love 💗

5 / 5 Share

Dec. 12, 2025

Très bonne expérience auprès de l'app BOGOS.io et de son support réactif. Nous avons pu faire de belles offres sur notre site et notre système de caisse Shopify POS.

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous avez eu une très bonne expérience avec notre application BOGOS.io et le support réactif. C’est génial que vous ayez pu créer de belles offres sur votre site et intégrer le système de caisse Shopify POS. Votre satisfaction est notre priorité, et nous espérons que vous continuerez à en profiter pleinement. From BOGOS team with love 💗

5 / 5 Share

Dec. 11, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love 💗

5 / 5 Share

Dec. 11, 2025

Naomi è fantastica, mi ha aiutato a impostare uno sconto personalizzato ed è stata genitle e cordiale e professionale. Brava Naomi

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Grazie di cuore per il tuo messaggio! Siamo davvero felici di sapere che Naomi ti abbia accompagnato con attenzione e competenza durante la configurazione, rendendo l’esperienza piacevole e fluida. Il tuo apprezzamento è una grande motivazione per tutto il nostro team. From BOGOS team with love 💗

5 / 5 Share

Dec. 11, 2025

Great app! The support is very helpful especially Austin.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re glad to hear you had a positive experience and that Austin could assist you along the way. Your feedback truly means a lot to our team. From BOGOS team with love 💗

5 / 5 Share

Dec. 11, 2025

Outstanding service from EVELYN today. Thank you so much for getting us set up so quickly. I really appreciated your patience and knowledge. Highly recommend!

Using app

About 1 hour

Total reviews

3

Average rating

3.0

Developer Reply

We’re delighted to know the setup went smoothly and that our teammate was able to guide you through everything with care and expertise. Thank you so much for sharing your experience! From BOGOS team with love 💗

5 / 5 Share

Dec. 11, 2025

We have a lot of custom work on our site, and have been trying to find a reliable and easy way to offer a free gift with X. Before finding BOGOS it had been a nightmare. This makes it so easy and quick to test and work different offers with just the push of a few buttons, and does so in a beautiful seamless way. Amazing find and great responsive support. Must have app.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

We’re thrilled to know that the experience has been smooth and that launching different promotions now feels flexible and effortless for your store. It’s wonderful to hear that both the workflow and the assistance met your expectations. Thank you so much for this thoughtful feedback! From BOGOS team with love 💗

5 / 5 Share

Dec. 11, 2025

This app has single handedly doubled my CVR rate! It also required crafting a good offer by offering complimentary free gifts that really make sense with your store as well of course. One day the app started to randomly glitch - but it turned out it was because of another app! The Support Team (Austin) Helped Me Out ASAP! It was a critical situation, ad-spend was high but their team fixed the issue within 20 mins or so!

Store

Azura

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us! We’re really happy to hear that the solution brought such a strong impact to your store and that our colleague stepped in right away when timing truly mattered. It’s great to know the collaboration helped everything get back on track quickly. Your trust and recommendation mean a lot to our team. From BOGOS team with love 💗