All reviews

Rating Breakdown

  • 5
    92% (1,996 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

March 29, 2024

extremely fast communication and was able to solve my problem within a matter of minutes!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2024

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2024

Very responsive and attentive customer service. thank you!!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

This app is great, and so easy to use. The customer service and live chat are awesome. I had a small issue and Mina was able to help straight away. Would definitely recommend this app!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

So far, the best app to create offers ! Thanks Anne & Brian for there expertise and responsiveness :)

Store

NOO

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

The app works well but the best thing is the support. There's a live chat with real people who always seem quick to assist with whatever you need.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

This app is really easy to use and install. The people who help out are super friendly and go the extra mile. David was really nice and quick to help us find options and was genuinely caring. I totally suggest using it.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

We have used this plugin for a couple of years now. For 99% of the time it has ran perfect however there have been a couple of occasions where there has been an issue with our offers. Whenever this has happened the support has been spot on, no matter what time we always get a response and you can tell they are working their hardest to get the issue fixed.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

MINA provided an outstanding support. We were having multiple issues with GWP's. Once we onboarded BOGOS, we were able to address these issues and get up and running within minutes. Truly great software and team to work with. I highly recommend this extension and this team.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2024

perfect

Store

Le Row

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

Ich bin begeistert von der Leistung dieser App und dem herausragenden Support von Mina. Die App funktioniert einwandfrei und ist perfekt für meinen Shop geeignet. Mina hat mit ihrer professionellen und schnellen Unterstützung meine Erfahrung noch verbessert. Ich kann diese App wärmstens empfehlen. Großartige Arbeit!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Thanks Anne, Mina & Brian for the swift customer service, insights and support!

Store

ALPAKA

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 26, 2024

After encountering some issues, customer service (Anne) replied almost instantly and was really helpful in solving them right away. When that was all finished she also suggested some additional features that we have never considered using before. Can definitely recommend the app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

The support team has always been extremely responsive and no matter what issue we have faced, they have found a solution for all of it. I'd specially like to mention David and Alex who were extremely patient and ensured all our queries were answered to our satisfaction. Would highly recommend the app not for just how well thought out the functionalities are but also because of how helpful the support team is.

Using app

About 2 months

Total reviews

6

Average rating

4.2

5 / 5 Share

March 25, 2024

This is my 2nd store using this app, Mina has always been a great help to config the app to match with both of my store. Best support!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2024

One of the best teams when it comes to support, and the support provided by Mina and Anna was excellent. We're dealing with an excellent, clean app that does its job exactly as it should.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2024

What truly stood out was Mina's professionalism on BOGO and dedication to providing top-notch assistance. Despite my initial frustration, her friendly demeanor and willingness to help turned the situation around completely. Thanks to her guidance, I was able to take advantage of even more incredible deals on the platform.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Thank you so much Mina for resolving my issue. I faced a serious problem regarding the gift and code being applied simultaneously by the customers on my website after the last Shopify update but (Mina) has solved this problem for us in no time. Thanks again.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Offers features that I need and Mina from support was great help setting everything up correctly.

Store

ØLÅF

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2024

So far so good, we only just installed the app and needed assistance to set up. David was fantastic in offering support, no question was too hard, basic or complicated, David was able to answer all questions. The app is on the pricier side but from our comparisons it is by far the best, it allows you to customise the offer and integrates so well into shopify store, plus the look of the theme too.

Using app

About 2 months

Total reviews

2

Average rating

5.0