All reviews

Rating Breakdown

  • 5
    96% (3,328 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (3,209)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2025

Setting up for a Christmas promo. Highly customisable, super responsive support. Thank you Mina, Daniel & Naomi. Time will tell if it drives sales.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for sharing your experience with us! We’re delighted to know the setup process went smoothly and that our team was there for you right when you needed support. Wishing you a successful festive campaign ahead, and we’ll be right here if you need anything along the way. From BOGOS team with love 💗

5 / 5 Share

Dec. 10, 2025

Mina did a great job helping us out!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re delighted to hear that Mina provided you with excellent assistance and made your experience a smooth one. Your support truly means a lot to us. From BOGOS team with love 💗

5 / 5 Share

Dec. 10, 2025

Excellent service and Anne supported me instantly and solved my issue.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback! We’re really happy to know that Anne was able to step in right away and bring everything back on track for you. Your kind note truly motivates our team to keep delivering the best possible experience. From BOGOS team with love 💗

1 / 5 Share

Dec. 10, 2025

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Karolina, We understand your concerns regarding the app setup and we are happy to provide you 1-1 call support to support you further. We also followed up via email but haven’t received a response yet. Could you please help us check your mail box and reply to us? Sincerely, Zee - BOGOS Customer Support Lead

5 / 5 Share

Dec. 9, 2025

Naomi helped me resolve our issue. Great job - thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad Naomi could help resolve your issue quickly. We truly appreciate your feedback. Thank you so much for your kind words! From the BOGOS team with love 💗

5 / 5 Share

Dec. 9, 2025

Austin was great at addressing my issue today and offering recommendation on how to prevent it from happening in the future. Great experience all around.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! It’s wonderful to know the overall experience was great. If you need further assistance, please feel free to contact us anytime. From the BOGOS team with love 💗

5 / 5 Share

Dec. 9, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From the BOGOS team with love 💗

5 / 5 Share

Dec. 9, 2025

Mina soluciona rápido y en español.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por compartir! Nos alegra saber que Mina resuelve rápido y en español. La rapidez, claridad y accesibilidad del soporte son prioridades para nosotros. ¡Gracias por confiar en nuestro equipo! From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

they are all good communicator

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind note! We’re glad to hear that you’ve found our team to be great communicators. Clear and responsive communication is central to our service, and it’s wonderful to know it’s making a positive difference for you. From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

Great app and customer service!

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with both the app and our customer service. If you have any questions or need assistance in the future, we are here to help. From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

sehr schneller Support (NAOMI), Problem wurde direkt gelöst. Ich hatte das Problem, das es ein Bug beim automatischen Hinzufügen gab. Das Dev. Team hat sich direkt darum gekümmert und das Problem wurde direkt gelöst.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für dein tolles Feedback! Es freut uns sehr zu hören, dass Naomi dir so schnell helfen konnte und das Problem direkt gelöst wurde. Wir schätzen deine Rückmeldung sehr. Wenn du noch weitere Fragen hast, stehen wir dir jederzeit zur Verfügung. Liebe Grüße vom BOGOS-Team 💗

5 / 5 Share

Dec. 8, 2025

Amazing experience - had a complicated set up LAST MINUTE and EVELYN and BRIAN's help was incredible. They jumped right on my issue and solved it in record speed. Highly recommend!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re thrilled to hear that Evelyn and Brian were able to assist you quickly and efficiently, especially with a last-minute setup. Your high recommendation means a lot to us, really From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

Very friendly and fast customer service

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review! We're so glad to hear that you had a friendly and fast experience with our customer service. We’re always here to help, so don’t hesitate to reach out anytime. From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

Very good, ANNE is my favourite

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Good app and good support thanks

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you’re happy with both the app and our support. If you ever need anything, feel free to reach out. From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

Very beautiful

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! From the BOGOS team with love 💗

5 / 5 Share

Dec. 8, 2025

very helpful customer service Mina, will definitely consider the plans

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

It's great to hear that Mina's customer service was helpful! Your positive feedback is really appreciated. Let me know if you need any further assistance.

5 / 5 Share

Dec. 7, 2025

Easy to set up and Mina from the support team was quick to help customise some styling we needed to change.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great review! We're so glad to hear that setting up the app was easy and that Mina was able to quickly assist with customizing the styling. If you need any more help in the future, don’t hesitate to reach out! From BOGOS team with love 💗

5 / 5 Share

Dec. 7, 2025

Was having an issue setting up a buy 3 get 1 free code and Naomi was very helpful in discovering the issue and helping my site run better. As far as the app goes, there is a lot of functionality we are not taking advantage of, so its a bit pricey for what we are needing. But the support is definitely there for the price.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're thrilled to hear that Naomi was able to identify the issue and help your site run smoothly. We understand your concerns about the app's pricing, and we’re always working to add more value for our users. We truly appreciate your feedback and are happy to be here to support you whenever needed! From BOGOS team with love 💗