All reviews

Rating Breakdown

  • 5
    96% (3,645 ratings)
  • 4
    2% (85 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (3,490)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

Excellent support! Delwyn has been absolutely amazing. She is very responsive, kind, and incredibly helpful. Every time I had a question, she replied quickly with clear explanations and practical guidance. The support experience has been smooth and reassuring, especially while setting up more advanced configurations.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re truly happy to hear that Delwyn made your experience smooth and reassuring, especially while working through more advanced setups. Her responsiveness, clarity, and thoughtful guidance are exactly what we strive for, so it means a lot to know that came through in your experience. We’re grateful for your trust and always here whenever you need further assistance. From BOGOS team with love 💗

5 / 5 Share

Feb. 11, 2026

As always super fast support

Using app

About 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your continued trust and kind words! It truly means a lot to us that you can count on quick assistance every time. We’ll keep doing our best to be there right when you need us. From BOGOS team with love 💗

5 / 5 Share

Feb. 11, 2026

The app is great so far. Very versatile and has so much potential for our store. The customer service is great too. One of their team members called Delwyn was fantastic and helped me through a progress bar issue that I couldn't quite sort myself. She was patient, asked the right questions, and achieved a result quickly and efficiently. Very happy with the plugin!

Using app

13 days

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for your detailed and thoughtful review! We’re grateful for your trust and thrilled that you’re enjoying both the solution and the assistance. Whenever you need support again, we’ll be right here for you. From BOGOS team with love 💗

5 / 5 Share

Feb. 11, 2026

Good support, responded quickly and helped resolve the issue. Thank you, AUSTIN!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We’re delighted to hear that Austin was quick to jump in and get everything sorted for you. If you need help, please let us know anytime. From BOGOS team with love 💗

5 / 5 Share

March 9, 2026

Great app + excellent service from Anne and team. Many thanks!!

Using app

26 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love 💗

5 / 5 Share

Feb. 11, 2026

Incredible support from Mina!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the lovely shoutout! We’re thrilled to hear that Mina made such a positive impression and was able to assist you when it mattered. We’re always here if you need anything else! From BOGOS team with love 💗

5 / 5 Share

Feb. 11, 2026

Incredible support from 'Mina' she is superfast and resolves issues EVERYTIME

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Mina, David, Austin, Liam, and the rest of the people on the CS team were a great help. We needed a few days to fix our issue, but that's the way it is with Shopify sometimes, when you're using different apps that don't work well with each other.

Using app

18 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We truly appreciate you recognizing Mina, David, Austin, Liam, and the whole CS crew. Sometimes things can take a little time to sort out - especially when multiple apps are involved - so we’re grateful for your patience and understanding throughout the process. It means a lot to us that you felt supported along the way. We’re always here whenever you need a hand again. From BOGOS team with love 💗

5 / 5 Share

Feb. 11, 2026

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this lovely review! From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

Customer support is quick and helpful, amazing product

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Amy helped me incredibly quickly and efficiently, and I had everything set up in under five minutes. I’ve never experienced support like this with any other app. Highly recommend!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing this wonderful feedback! We’re beyond happy to hear that Amy was able to assist you right away and get everything ready in just a few minutes. Knowing that this was the best support experience you’ve had with any app truly means a lot to our team. Your recommendation is a huge motivation for us to keep delivering that same level of care every day. From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

This is mainly a review of the customer service as we haven't launched the app with full features yet. Daniel and Amy were quick to respond, quick to find a setup issue (it was me, I was the problem all along!) and highlight a solution. Pleasant to deal with and solved my problem quickly. Would recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share this! It’s wonderful to hear that Daniel and Amy were able to respond promptly, pinpoint the configuration issue, and guide you toward the right solution. Thank you again for the recommendation! From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

Evelyn was amazing!! She resolved my problem immediately, no down time, and they even did some custom coding on the spot! I couldn't be happier with the app and the support that I got.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible review! We’re beyond happy to hear that Evelyn was able to jump in right away, fix everything without interruption, and even handle custom adjustments on the spot. It truly means a lot to know you’re satisfied with both the app and the support experience. From BOGOS team with love 💗

5 / 5 Share

Feb. 10, 2026

Sehr guter support

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind. Wir geben immer unser Bestes, um schnell und zuverlässig zu helfen. From BOGOS team with love 💗

5 / 5 Share

Feb. 9, 2026

Anne was super helpful with all my questions. Super fast in communication and getting my offer up and running. It was so great to speak to a live agent and not during business hours. 10/10 customer service :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear that Anne was able to answer all your questions and get your offer live so quickly. Your 10/10 truly means a lot to us, really. From BOGOS team with love 💗

5 / 5 Share

Feb. 9, 2026

Very good support by Mina. She helped me very well and solved my issue immediately

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that Mina was able to assist you promptly. In case of any question, please feel free to contact us anytime. From BOGOS team with love 💗

5 / 5 Share

Feb. 9, 2026

We had trouble activating free gifts on our POS but Evelyn was such a great help in solving it!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re really glad to hear that Evelyn was able to step in and sort out the POS gift activation for you. Thank you so much for sharing your experience! From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

Excellent product experience + customer service

Store

mfish

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re truly happy to know that both the app and our support team met your expectations. Your kind words motivate us to keep delivering real value and attentive assistance every single day. From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

Amazing app and Amy was very helpful when discussing an issue that will be resolved quickly.

Using app

8 days

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for your wonderful review! We're delighted to hear that you’re enjoying the app and that Amy was able to assist you promptly while working through the issue. From BOGOS team with love 💗

5 / 5 Share

Feb. 8, 2026

Super helpful support team. Naomi is just the best. Hey Bogos team ! please she deserves a bonus for her professionalism and impeccable service.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re beyond happy to hear that Naomi made such a strong impression with her professionalism and impeccable service. Your shoutout truly means a lot - we’ll definitely make sure your kind words reach her and the whole team. From BOGOS team with love 💗