All reviews

Rating Breakdown

  • 5
    96% (3,640 ratings)
  • 4
    2% (85 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (3,485)
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5 / 5 Share

May 15, 2026

The App works as intended. After having initial issues, the Support was ready to help me! Austin was able to fix my issue quickly and without any issues. Highly recommend.

Store

smooch

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2026

Anne was helpful and professional. She answered my questions clearly, guided me through the process, and made everything easy to understand. I really appreciate the friendly and efficient support. Thank you!

Store

Hikari

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 15, 2026

Had an issue with the free item not being taken out of cart after a discount had been applied - I reached out to Anne & Brian and they fixed it immediately, amazing support. Thanks guys!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2026

New to BOGOS for Shopify GWP setting, the app is very helpful to skip those limitation of Shopify native functions. And Anne from the Live Chat Team is very supportive to assist my first set up of gift function, answer with patience and fix the problems efficiently. Looking forward to leverage more functions on BOGOS, thank you!

Store

SHEER

Using app

Almost 2 years

Total reviews

7

Average rating

3.3

5 / 5 Share

May 15, 2026

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2026

I would like to sincerely thank Mina and Evelyn for their outstanding support and incredible effort in helping resolve my issue. Their professionalism, patience, and dedication made a big difference, and I truly appreciate the excellent assistance they provided.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your heartfelt feedback! We’re truly happy to hear Mina and Evelyn could support you with such care and commitment. Your appreciation means a lot, and we’ll make sure both of them receive your kind words. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Great Support from NAOMI Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear Naomi made your experience a great one. Please contact us anytime you need further assistance. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

great app with easy integration, and the cs team is helpful as well in testing and helping to set. shoutout to Naomi

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re happy to know BOGOS connected smoothly with your store, and Naomi could support you during setup. We’ll be sure to share your lovely message with her. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Thanks to Evelyn’s support and help, we managed to solve most of the issues. Everything is working really well for now <3

Using app

About 2 hours

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for sharing this! We’re so glad Evelyn could help resolve the main issues and get things running well for your store. Your kind words mean a lot to us. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

I had a great support experience with Evelyn. She understood my issue immediately and resolved it very quickly and efficiently. Her response was fast, professional, and she made the whole process smooth and stress-free. Excellent customer service — thank you, Evelyn, for the outstanding support!

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! We’re delighted to hear Evelyn could quickly understand your concern and guide you through everything with care. If you need further assistance, feel free to reach out to us anytime. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

EVELYN was very helpful. She gaves a really good customer services

Store

ORAKI

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We’re delighted to hear Evelyn made such a positive impression and gave you a smooth experience. We’ll be sure to share your appreciation with her. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Fast communication with plenty of options to satisfy our needs for a shopify plus account that feeds orders through an ERP. Thank you to AUSTIN for his quick replies and great communication!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad Austin could support your Shopify Plus setup with clear guidance and find the right approach for your workflow. Thank you so much for your kind words, it means a lot to us! From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Super support, esp from Evelyn. Thank you

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind note! We’re delighted to hear Evelyn made your experience a great one. Your appreciation means a lot to our team. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Lots of options in the app to customise offer presentation. More impressively is the responsiveness of the support and tech team to implement features and changes. Shoutout to Austin, Mina and Naomi for their help.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! We’re glad BOGOS gives you the flexibility to shape offers the way you want, and it’s wonderful to know our support and tech teams could bring your requests to life. Austin, Mina, and Naomi will be so happy to hear your kind words. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Anne was amazing!!!

Store

Laani

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the lovely shoutout! We’re delighted to hear Anne made such a great impression, and we’ll make sure your kind words reach her. From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love 💗

5 / 5 Share

May 14, 2026

Anne provided excellent and fast service. Many thanks to her!

Store

Eskute

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re happy to hear Anne could assist you promptly and make your experience a smooth one. Thank you so much for your kind feedback! From BOGOS team with love 💗

5 / 5 Share

May 13, 2026

Powerful features, and the customer service experience with David and Anne was excellent.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad BOGOS has been useful for your store, and we’re happy David and Anne could make your experience a smooth one. Manifest more sales to your business. From BOGOS team with love 💗

5 / 5 Share

May 13, 2026

Mina is a very good agent. Extremely helpful! She deserves a raise. DO NOT LET HER LEAVE YOUR TEAM. The best support agent I've encounter in a while

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for this amazing recognition! We’re truly lucky to have Mina on our team, and your message will absolutely make her day. It means a lot to know her care and dedication stood out in such a memorable way. From BOGOS team with love 💗

5 / 5 Share

May 13, 2026

Very fast and helpful, fixed the issue quickly

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad our team could step in right away and get everything sorted for your store. Thank you so much for your 5-star review! From BOGOS team with love 💗