All reviews

Rating Breakdown

  • 5
    96% (3,309 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 92% (3,189)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2026

A simple, beautiful, and excellent app More importantly, the technical support service is fast and directly available within the app. You’ll be lucky if you get to meet DELWYN and receive help from her, a very friendly and extremely cooperative person

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing such thoughtful feedback! We're delighted to know the experience has been smooth and that our in-app assistance made a real difference for you. Delwyn will be so happy to hear your kind words. From BOGOS team with love 💗

5 / 5 Share

March 14, 2026

We've tried a few free gift apps with pretty disappointing results. BOGOS has been pretty much flawless, and the support is excellent. Keep up the great work!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you giving us a chance after your previous experiences! It means a lot to know everything has been running smoothly and that our team could support you along the way. Your encouragement really motivates us to keep improving. From BOGOS team with love 💗

5 / 5 Share

March 14, 2026

very fast support

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad our team could be there right when you needed assistance! Your feedback means a lot and keeps us motivated to stay responsive. From BOGOS team with love 💗

5 / 5 Share

March 13, 2026

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! From BOGOS team with love 💗

1 / 5 Share

March 13, 2026

Being charged for months for an app that isn't even installed This app has been charging my store $69.99 USD every month, even though the app does not appear anywhere in my Shopify admin panel — it is not listed under installed apps and cannot be found or uninstalled. I have been billed for multiple invoices for a service I am not using and have no way to access. To make things worse, the support team is completely unreachable — there is no effective way to contact them to request a cancellation or get any kind of resolution. This is unacceptable. Charging customers for an app they cannot find, use, or uninstall, and then being impossible to contact, is a serious problem. I strongly advise other merchants to be very careful before installing this app. If something goes wrong, you may end up stuck in the same situation — paying indefinitely with no way out.

Store

Feel

Using app

3 months

Total reviews

5

Average rating

4.0

5 / 5 Share

March 13, 2026

really great help from Mina today - resolved the issue within minutes. thank you

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate you taking the time to share this! It’s great to know Mina could jump in quickly and get everything sorted for you. From BOGOS team with love 💗

5 / 5 Share

March 12, 2026

Anne was great help in the virtual chat.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback truly brightened our day! We’re happy to know Anne could support you through the chat and make things smoother for you. From BOGOS team with love 💗

5 / 5 Share

March 12, 2026

Easy to use and customer service is exceptional - thank you Amy for your assistance when we launched our sale and needed to make a tweak to our offer!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Your message truly made our day! It’s great to know everything worked well during your launch and that Amy could jump in right when you needed support. We’ll make sure she sees your kind note. From BOGOS team with love 💗

5 / 5 Share

March 12, 2026

Mina, A support member got the amazing skills to deal with the problems and provide the quick solutions within no time. She understood the problem carefully and sorted it out very quickly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

It’s wonderful to know Mina handled everything with great care and provided a fast resolution. We truly appreciate you sharing such thoughtful feedback! From BOGOS team with love 💗

5 / 5 Share

March 12, 2026

Todo genial, y el servicio de atención al cliente muy rapido

Using app

3 days

Total reviews

7

Average rating

4.4

Developer Reply

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que todo ha ido tan bien y que recibiste una atención rápida por parte de nuestro equipo. Tu mensaje nos motiva mucho. From BOGOS team with love 💗

5 / 5 Share

March 12, 2026

Great- all my questions were answered and everything solved.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you sharing your experience! It’s great to know everything was addressed clearly and resolved smoothly for you. Your feedback means a lot to our team. From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

Amy was very helpful! Solved the problem and communicated effectively.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking a moment to share your experience! We're glad Amy could step in and make things clear while getting everything sorted for you. We'll be sure she sees your message. From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

intuitive and easy to use app and amazing customer service - Naomi Daniel and Zee have all been extremely helpful in helping me integrate this app with my site!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad to hear that getting everything set up felt smooth and that our team could support you throughout the integration. Naomi, Daniel, and Zee will be happy to know their assistance made a positive difference for your store. From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

Evelyn was very friendly and helpfull perfect service

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're glad to hear that Evelyn’s friendly approach and support made your experience a great one. We’ll be sure to pass your message along to her. From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

Great Support EVELYN!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Your message made our day! We're happy to hear that Evelyn could support you and make a positive difference. We’ll be sure to share your kind words with her. From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

Naomi was quick and so helpful. Thank you

Store

Hawe

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate you sharing this! It’s great to hear Naomi could step in quickly and provide the help you needed right away. From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

Amazing support!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate your kind words! It’s wonderful to know our team could provide the support you needed. From BOGOS team with love 💗

5 / 5 Share

March 11, 2026

MINA was great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shoutout! We’re glad Mina could make your experience a positive one - we’ll be sure to pass your message along to her. From BOGOS team with love 💗

4 / 5 Share

March 11, 2026

Rapide d'intervention, échange fluide bien que parfois la barrière de langue font trainer la compréhension et résolution des problématique. Quelques fonctions sont encore a venir mais un bon upgrade a eu lieux récemment offrant plus de possibilité de paramétrage.

Using app

Over 1 year

Total reviews

1

Average rating

4.0