All reviews

Rating Breakdown

  • 5
    92% (1,984 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
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4 / 5 Share

Feb. 20, 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

4 / 5 Share

Feb. 6, 2021

This app has several great functionalities. And the support team has a quick response time. They even customized the Check Out banner for us which was a nice surprise.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 11, 2021

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We are constantly working on improving our product and we value your feedback.

4 / 5 Share

Dec. 18, 2020

This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.

Store

CRISLU

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.

4 / 5 Share

Dec. 17, 2020

Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!

Using app

4 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for leaving us a review! Our team is thriving to improve the app better and better.

4 / 5 Share

Nov. 27, 2020

great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you! I really appreciate your review. We are continuously striving to serve you better.

4 / 5 Share

Nov. 13, 2020

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.

Store

Zatural

Using app

6 months

Total reviews

7

Average rating

4.9

4 / 5 Share

Jan. 17, 2020

Overall was great. Managed to set up the promotion for free gifts. Unfortunately, we find it hard to set up without technical support from the staff through email.

Using app

11 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 28, 2019

This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 23, 2019

Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.

Using app

4 months

Total reviews

4

Average rating

4.5

4 / 5 Share

July 9, 2019

The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 9, 2019

While it didn't work out great for us to continue using long term, the app is useful and the support is great! After having issues and having support fix majority of it, we ended up with additional compatibility issues with our theme and 2-3 other app we were using so we had to get rid of this one but for most shops it should be fine!

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

May 3, 2019

Still an issue when offering gifts from a product category. Support is aware of it. Otherwise great app.

Using app

24 days

Total reviews

2

Average rating

4.0

4 / 5 Share

March 12, 2019

Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 30, 2018

I used this application for gift item in my shop I get good support from them I hope i can get more promotion feature in the future

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 24, 2018

This is a great app that gets the job done! We especially love their customer service, very quick and attentive.

Store

NuFACE

Using app

Over 5 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Dec. 18, 2018

App works as advertised and the customer and technical support has been excellent. Only giving 4 stars because the default styling of the gift widget is pretty ugly and I had to do a fair amount of css to make it look acceptable, however it is nice that the style is customizable if you know CSS. Also, if you add a new product to your store that you want to qualify for triggering an offer, the app doesn't auto sync it.

Store

Paskho

Using app

About 3 years

Total reviews

6

Average rating

4.7

4 / 5 Share

Dec. 12, 2018

This app is so amazing and wonderfull. It's real social proof that I recommend you to add quickly. It's fun.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2018

Overall, I've had a good experience with this app. It does what it says, i.e. allows me to seamlessly implement freebies on my store. I do feel it can do with a UI upgrade to make it slightly more user friendly and aesthetic from a consumer POV. In terms of service, no complaints at all. The team has consistently been prompt, helpful and effective in resolving all my concerns on not one, but multiple occasions. Good stuff.

Using app

11 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 27, 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

Using app

11 months

Total reviews

2

Average rating

4.5