BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,334
chart
#124
All reviews
Rating Breakdown
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May 28, 2021
这个小程序很麻烦, 很复杂 , 自己操作很久没弄成功 , 但是客服Trix 很好 ,很耐心 , 帮助我解决了问题 ,如果没有客服, 我可能就放弃使用这个插件了 0000000000000000000000
Dear JOYSTAR BIKE, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at [email protected]. We are all looking forward to having a chance to support you further and get your satisfaction. Best regards, Rio Free Gifts - Customer Support Team.
May 11, 2021
Amazing support! Their team has guided us throughout the whole installation process. There's quite a lot that has to be done through their support team though.
Dear Kanmultiple, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you with your other stores, too! Best regards, Sam Free Gifts - Customer Support Team.
March 26, 2021
App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.
Dear NEST New York, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are always ready to support you! Best regards, Trix Free Gifts - Customer Support Team.
Aug. 31, 2021
Brian & Robert has been very helpful to support throughout the process for our gifts setting in our store . It also help us to prevent customers from ordering gifts from our store.
Feb. 25, 2021
it is quite straightforward on the surface yet not really bu the customer service help was really useful and it allowed me to achieve what I wanted to implement. 5 star for customer service!
Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!
Feb. 20, 2021
GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!
Using app
11 months
Total reviews
3
Average rating
4.7
Thank you for leaving us a review! Robert will definitely be very happy to read your review!
Feb. 6, 2021
This app has several great functionalities. And the support team has a quick response time. They even customized the Check Out banner for us which was a nice surprise.
Jan. 11, 2021
I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.
Thank you for your review! We are constantly working on improving our product and we value your feedback.
Dec. 18, 2020
This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.
Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.
Dec. 17, 2020
Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!
Thank you for leaving us a review! Our team is thriving to improve the app better and better.
Nov. 27, 2020
great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.
Thank you! I really appreciate your review. We are continuously striving to serve you better.
Nov. 13, 2020
This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.
Jan. 17, 2020
Overall was great. Managed to set up the promotion for free gifts. Unfortunately, we find it hard to set up without technical support from the staff through email.
Sept. 28, 2019
This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.
Aug. 23, 2019
Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.
July 9, 2019
The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.
July 9, 2019
While it didn't work out great for us to continue using long term, the app is useful and the support is great! After having issues and having support fix majority of it, we ended up with additional compatibility issues with our theme and 2-3 other app we were using so we had to get rid of this one but for most shops it should be fine!
May 3, 2019
Still an issue when offering gifts from a product category. Support is aware of it. Otherwise great app.
March 12, 2019
Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.
Dec. 30, 2018
I used this application for gift item in my shop I get good support from them I hope i can get more promotion feature in the future