All reviews

Rating Breakdown

  • 5
    92% (1,996 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Feb. 16, 2024

Great customer service at 7.35pm on a Friday, instant responses and help!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Thanks to their support team on live chat. They were so helpful and did everything with ease. I asked for some stuff a certain way and they delivered. Thank you!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Very quick & Professional support. Everything is done in a second. All questions answered. Anne and Mina: thanks a lot for your support and resolving my issues.

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 15, 2024

I am happy with the support. I got instant support in case of any changes. Secondly, this app is the perfect choice for the Bogo offer promotion. There are multiple features available that provide a free hand to promote the offers. You must try this app.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

great customer support team

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

The team at bogo is wonderful and incredibly helpful! The app is great for upselling and promos

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

We've been utilizing BOGOS.io for some time now, and we're quite satisfied with the service it provides. It's efficient, reliable, and meets our needs effectively. Whenever we've encountered any issues, the support team has been quick to respond and has provided valuable assistance. Overall, it's a great app that we would recommend to others.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Thanks ellie, it was great help from your side to install this app and understand it, i really appreciate your response time. it took only few minute to create offer. BOGOS is lucky to have you as a customer support. and BOGOS app is very attractive to customer and friendly to store owner. Thanks Ellie and BOGOS.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

great support always here to help any hour of the day. The staff are very helpful in setting up customer offers to push your business to the next level!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

I had the best experience with customer support and they enhanced my offer within minutes. Great experience

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Support is very good

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

I love this app so much. It has increased my conversion rate by a good percentage. Customer service is always prompt to my problems. Thanks you Mina for always coming through. I recommend any business owner to try this. Its worth it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

We installed this app for another store and we were amazed by the performance and the 5-star support, today we went live with BOGOS for another store, and again we were just happy to see a great customer service team that answered questions quickly. Special thanks to Mina, she gets it done! Great product & team :)

Using app

4 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 8, 2024

Amazing service. We had issues with customers wanting to use both BOGO and discount codes, and they solved this right away for us. I had an issue where a customer didn't want the BOGO and wanted to use the code instead. I didn't know how to configure this, and support got back to me at night. Love the app and the service

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Great support! Very rarely you get on-demand support while trying out Shopify Apps and on the other side is a real person! Overall the app offers the majority of the features that I was looking for: offer buy x get y without using Shopify discounts, plus the ability to display current offers and allow customers to claim gift products rather than automatically add to a cart. Does the same job as my other 3 apps combined, it's a no-brainer. Mina is a champion - she's very helpful in guiding me through configuration and saved me from having to dig around.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Mina and Limo were both amazing and so helpful. We purchased the app and she helped me walk through everything she was very knowledgable as well about the product. She made everyting so easy. Also, had to work with Limo to help figure out why my sale was not working right and he was able to get it fixed. Thank you both.

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 7, 2024

Great app and customer serrvice

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Quick and communicative, very helpful

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Great support from Anne and Alex, they fixed a problem in less than an hour !

Store

cb'dé

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Bogos.is Has some of the best customer service I have ever experienced! David went above an beyond helping us set up and customize our BOGO slider free of charge!

Using app

4 days

Total reviews

1

Average rating

5.0