All reviews

Rating Breakdown

  • 5
    92% (1,996 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

We installed this app for another store and we were amazed by the performance and the 5-star support, today we went live with BOGOS for another store, and again we were just happy to see a great customer service team that answered questions quickly. Special thanks to Mina, she gets it done! Great product & team :)

Using app

4 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 8, 2024

Amazing service. We had issues with customers wanting to use both BOGO and discount codes, and they solved this right away for us. I had an issue where a customer didn't want the BOGO and wanted to use the code instead. I didn't know how to configure this, and support got back to me at night. Love the app and the service

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Great support! Very rarely you get on-demand support while trying out Shopify Apps and on the other side is a real person! Overall the app offers the majority of the features that I was looking for: offer buy x get y without using Shopify discounts, plus the ability to display current offers and allow customers to claim gift products rather than automatically add to a cart. Does the same job as my other 3 apps combined, it's a no-brainer. Mina is a champion - she's very helpful in guiding me through configuration and saved me from having to dig around.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Mina and Limo were both amazing and so helpful. We purchased the app and she helped me walk through everything she was very knowledgable as well about the product. She made everyting so easy. Also, had to work with Limo to help figure out why my sale was not working right and he was able to get it fixed. Thank you both.

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 7, 2024

Great app and customer serrvice

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Quick and communicative, very helpful

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Great support from Anne and Alex, they fixed a problem in less than an hour !

Store

cb'dé

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Bogos.is Has some of the best customer service I have ever experienced! David went above an beyond helping us set up and customize our BOGO slider free of charge!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Love this app! So easy to use and makes it a breeze to offer gifts with purchase. Great support if needed as well, David was super responsive with any questions I had.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

minha experiência com o Bogos está sendo ótima, e o suporte da Mina é excelente!! super atenciosa e disposta a resolver nossos desafios. obrigada!

Store

pantys

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

It was great support from Mina. Appreciate the work

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

I have tried multiple Bogo apps looking for one that did tiered gifts, so the more someone buys, the more they receive. I reached out to support and Mina created the offers for me and they worked...just as I wanted them to and they adjusted automatically if I changed the quantity in the cart up/down.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

The support team is super quick. They have fixed template and discount issues efficiently, always dealing with any requests within minutes. I've only had the app for a week but in the few instances I've needed assistance, they resolved matters swiftly. So far my experience with the support has been great - they respond rapidly and effectively address anything needed.

Store

Holski

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Mina was super helpful with setting up my offer and making it flow on my website more!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Mina is amazing - she went above and beyond to help us with launching a free gift with purchase. Would highly recommend this software for other people to use!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Great support and prompt response.

Store

My Store

Using app

2 months

5 / 5 Share

Feb. 1, 2024

Just starting to use it! Great customer support with ANNE. She helped us quite a lot!

Using app

About 2 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 31, 2024

Amazing costumer support! Very nice app and easy to use!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Brilliant app and excellent customer service. 10/10 from start to finish as the app works really well and they are on hand to fix when needed!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

MINA from customer support is excellent, she helped me to integrate this into my store which boosted sales!

Store

Glammer

Using app

29 days

Total reviews

5

Average rating

4.6